Civil Enforcement/Parking Enforcement Officer

If you like being out and about in the fresh air during the day, in a work environment where no two days are the same, then this is the job for you.

You will be joining a dedicated and professional team who help to keep traffic flowing across the borough.  You will be part of a supportive team and each day you will be making your own decisions in a variety of situations.

The job has its challenges and dealing with these brings the reward of knowing that you have done a good job and that you are making a real difference to the local community.

No previous experience is necessary, you will receive full and comprehensive training to carry out the role.  What we do ask for is a can-do attitude, good judgement skills and a sense of fairness and attention to detail.

You will find yourself in regular contact with members of the public who will be asking for your help with many different questions, not just about parking, but also about where places and attractions are and how to get there.  A commitment to providing great customer service and good communication skills are essential.

Generally, you will be patrolling by yourself, on foot or in a vehicle, and be in regular contact with your team throughout the day.  When on foot, you will walk a number of miles each day, so a reasonable level of fitness is needed.

You will normally work 7.4 hours a day, 5 days a week which will include regular weekend working.  Daily shifts normally take place between 7.30am and 7pm on a two-week cycle.

This post is subject to a satisfactory standard DBS check. 

Additional benefits for this post include 22 days annual leave (increasing to 27 days after 5 years continuous Local Government service), plus an additional day in December.  Membership of the Local Government (CARE – Career Average (Revalued Earnings) Pension Scheme, as well as invaluable training opportunities for continuing professional development. 

To find out more take a look at the Job Description and Person Specification below.  For an informal discussion about this post, you can contact Richard Ward, Enforcement Manager, on 01892 554168 or by email: richard.ward@tunbridgewells.gov.uk.

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