Housing Options Advisor

An exciting opportunity has arisen within the Housing Options Team, providing advice and assistance to clients who present to the service as either homeless or at risk of becoming homeless.

Housing Options Advisors undertake homeless assessments and make legal decisions of the duties owed to clients presenting to the service. The key objective will be to prevent homelessness, and the post holders will be required to produce innovative solutions to help clients either to remain in their homes, or to help them find alternative accommodation.

You will have experience of carrying out robust enquiries and competently deciding homelessness applications in accordance with Part VII Housing Act 1996 (as amended), the code of guidance and case law or substantial experience of preventing homelessness with a particular focus on the private rented sector including knowledge of relevant housing laws and good practice, as well as providing a comprehensive statutory service of advice and assistance to all non-priority homeless cases including rough sleepers in accordance with s.192 Housing Act 1996.

The post holder will need to have the skills to interpret and apply homeless legislation, team-working skills, and the ability to produce innovative solutions and be forward thinking to help develop the service. The post holder will be required to provide excellent outcomes for vulnerable clients, and high-quality customer service.

A full current UK driving licence is essential as the post holder will be required to carry out site visits. The successful applicant will be subject to an enhanced clearance with the Disclosure and Barring Service. 

Closing date: 19 March 2023