Apprenticeship Assistant (Advanced Apprentice)

If so, look no further than our role as an Apprenticeship Assistant.

Salary: £20,812 to £21,189 per annum.

Working Pattern: Full-Time, 37 hours per week.

Contract: Fixed Term

Location: Hybrid with County Hall, Chichester as your office base.

As part of the central Apprenticeship Team, this role works with colleagues across the organisations, supporting several activities from enrolments to learner feedback, helping the WSCC Apprenticeship Team deliver a positive, customer focused service to others.

This role is part of a fast-paced team, and you will be regularly communicating with colleagues and training providers through phone and email. You will also be responsible for ensuring that apprenticeship data and documentation are processed efficiently and effectively, supporting the Learning and Development Operations Manager, Apprenticeship Consultants, and wider team on a daily basis.

As part of this role, you will undertake the Level 3 Business Administrator apprenticeship with Chichester College Group over 18 months. The apprenticeship will include:

• Virtual monthly learning sessions
• A mixture of virtual and face to face assessment visits every 4 and 12 weeks
• Undertaking both on and off the job training, including workshops and developing a work-based portfolio
• Buddying and mentoring support
• Obtain Functional Skills in English and Maths (if you don't already have GCSE or equivalent)

The apprenticeship will provide you with the opportunity to apply knowledge and skills gained from your learning to your role and progress your career.

Experience and Skills

Key Skills:

• Good communication, customer service and interpersonal skills
• Ability to work as part of a team completing shared tasks
• Good interpersonal skills with the ability to confidently work with complex queries and sensitive issues, responding appropriately
• Ability to meet set deadlines and understand when problems need to be referred upwards
• Proficient IT skills
• Ability to understand data protection and sensitivity around complex situations

Qualifications and/or experience:

• 5 GCSEs with A-C passes including Maths and English or equivalent qualification or experience demonstrating that level of numeracy and literacy.

Rewards and Benefits

Our values and support for one another is intrinsic to everything we do and will be a key priority within the assessment for this post. We care hugely about wellbeing, allowing time for a good laugh, and developing our team to be the best they can be. Alongside this, we also offer the below benefits.

• 24 days annual leave + bank holidays with the ability to buy additional leave annually. An additional annual leave day will be added from 1^st April 2023
• Access to a generous, defined benefit pension scheme
• A range of flexible working options, including hybrid working
• Maternity, paternity, dependency, and adoption leave and occupational pay schemes*
• Training and development opportunities, including coaching, mentoring and Apprenticeships
• A range of discounts including Sainsbury's, ASOS, Decathlon
• Discounted membership at selected local sports and fitness centres
• A range of commuting and business travel discount and initiatives

For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our Rewards and Benefits page.

*subject to qualifying criteria after the maternity paternity (etc) occupational schemes.

Further Information

The reference number for this role is CRS00693.

Sound like your next venture? Apply below by uploading your CV and application form.