Recruitment Coordinator

Are you an excellent Administrator/Customer Service professional looking to develop your career in Recruitment? Are you dynamic and enjoy working in a fast paced environment? Are you looking for a job where no two days are ever the same? We have opportunities for brilliant Recruitment Co-ordinators to join our fantastic Resourcing team to develop their skills and help us recruit the best people in to WSCC.

Now is a really exciting time to join us. We're working towards our vision of "An outstanding team, creating a centre of excellence for attracting, identifying, recruiting, and on-boarding talent". We are expanding our team during 2023 and would be keen to hear from you to join our talent bank.

We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do. Upon joining us you will have access to a range of benefits including:

• an excellent local government pension scheme
• generous holiday entitlement of between 24 and 27 days, depending on length of service (plus opportunity to buy additional leave)
• a range of flexible working options, depending on your job role
• maternity, paternity, dependency and adoption leave
• volunteering opportunities
• training and development opportunities, including coaching and mentoring
• a range of discounts giving our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over £1,000 a year through our West Sussex Choices benefits platform (see our Staff discounts page if you are a business looking to offer a discount)
• health and wellbeing benefits including access to our Employee Assistance Programme, Mental Health First Aiders and Voluntary Health Cash Plans

The Opportunity

You will work in a dedicated team to support the recruitment and onboarding activities for a specific service area (Adults, Children's, Central) You will work alongside Resourcing Advisors recruiting to our key roles and will support candidates and hiring teams with questions and support with the onboarding for relevant recruitment campaigns. As a team you will work alongside the Resourcing Advisors and the direction and support of the Recruitment Service Manager to ensure we provide the best service possible.

You will interact directly with both internal stakeholders and candidates to ensure they have a great journey through the process. You will help ensure regular touch points throughout the process and will make a difference to someone's first steps into the organisation. You will be working to tight deadlines sometimes and will need to be able to think independently but you will be joining a supportive and fun team, and you will have the opportunity to learn and develop your skills. We want our Recruitment Co-ordinators to become our future Resourcing Advisors.

What you will being

• Supporting candidates through their onboarding journey into WSCC, making sure they have regular touchpoints, and that we have the relevant information needed to proceed
• Working with internal stakeholders to provide updates, support and advice on the recruitment journey of their campaigns
• Working with Resourcing Advisors to support recruitment campaigns and provide updates to candidates and hiring teams
• Working in collaboration with your team and the wider resourcing function to find solutions and ideas to challenges and add your expertise in coming up with new and improved ways of working
• Ensuring compliance with checking of relevant documentation and where necessary provide advise / support on the gathering or completion of relevant checks
• Acting as a Subject Matter Expert / champion for specific area of knowledge or process to support and coach other team members

About You

• You will bring enthusiasm and willingness to interact with people in an engaging way
• You will be able to demonstrate excellent customer service skills and how to manage queries and sometime complaints in a proactive way
• You will have a sense of urgency and the ability to multi-task and manage high volumes of work
• You will have a strong eye for detail and would have experience of working in an administrative / recruitment environment previously
• You will also be able to demonstrate an ability to think and work independently and to be able to problem solve and come up with solutions / ideas to potential challenges

For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached.

Further Information

The reference number for this role isCRS00692.

West Sussex County Council is an equal opportunities employer committed to promoting an environment that is inclusive and free from all forms of unlawful or unfair discrimination and values the diversity of its people. We actively welcome applications from people of all backgrounds and take every possible step to ensure that no individual will be disadvantaged.

For information regarding your eligibility to apply for this role under our Disability or Veteran's Guaranteed Interview Scheme, please visit our website.

DH