IT Solutions Officer (Business Systems)
An exciting opportunity has arisen to join the IT team and work on a large programme of works to implement new IT solutions and to support and upgrade existing systems. We are on a digital transformation journey, migrating systems from our on-prem Data Centres to the cloud, assisting the business by automating processes and increasing integration between systems, and sourcing new IT solutions to meet the needs of our 1100 employees and the people in the City Region. If you have experience in a wide range of technologies and like to roll your sleeves up and learn new things, this could be the role for you.
Key responsibilities include working with third parties to configure and build IT solutions, assist internal teams with User Acceptance Testing, and transition solutions to the production environments. 3rd line support is also a vital part of this role, with the postholder having input into technical solutions from design through to decommissioning.
The postholder will become a senior member of the team whose expertise and decision making will be called on when resolving major incidents. Experience working in a similar technical role with knowledge of enterprise infrastructure and a range of application software is essential.
Working hours are 35 hours a week, Monday to Friday with a minimum of 2 days at headquarters in Mann Island in line with operational needs. Holiday entitlement is 28 days per year (pro rata to service) increasing after 5 years’ service. Bank holidays are in addition to the annual leave entitlement. The postholder will also be part of an on-call rota providing 24/7 support for any critical outages outside of core hours. Cover is provided for one week on an 8-week rolling basis
Closing Date for Applications is Sunday, 19th March 2023 at 23:59 and interviews will be held at Mann Island, Liverpool early April 2023.
The Liverpool City Region Combined Authority is committed to having a workforce that is representative of the communities we serve. To this end, we particularly welcome applicants from Black, Asian and Minority Ethnic Backgrounds, who have a disability or are members of the Armed Forces, Reservists or Veterans.
The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.