Technical Support Officer

We have a fantastic opportunity available for a Technical Support Officer to join our team at Building Control Solutions.

As Technical Support Officer you will play a key role in providing first-class administration support for our team of surveyors within Building Control, our partners and other departments within the Local Authority.

Building Control Solutions is a shared service between West Berkshire Council and Wokingham Borough Council.

Responsibilities will include:

• Communicating regularly via telephone, email, and face to face with the public.
• You will be required to record and validate Building Regulations applications, issue decision notices and lots more.
• Booking site inspection visits and dealing with telephone, email, and postal enquiries.
• You will need to work collaboratively and positively with team members and other departmental colleagues to identify improvements in working practices, and customer service initiatives and assist in our continued drive to digital practices.

Candidate:

The ideal candidate would be highly organised, conscientious and a strong team player to join our very busy and fast paced Support Team. Customer service skills and experience are key to this role.

This role offers excellent benefits including generous annual leave, a great local government pension scheme and more!

For an informal chat about the role please contact Lisa Allder (Business & Marketing Manager) lisa.allder@bcsolutions.org.uk or telephone on 0300 790 0580.

Closing date: Sunday 2^nd April 2023, 11pm

Interview date: W/C 11^th April 2023

Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment.

Wokingham is an equal opportunities employer.