Administrator (Estates) RP0017
Starting salary £24,286pa with potential progression to £26,125pa on achieving designated skills and experience
37 hours per week
2-year fixed term contract
Your home isn’t just about where you live, it is about the community you are part of.
We are looking for an experienced administrator to join our Neighborhood and Enforcement Team to administer the neighbourhood and estate management function to tenants and leaseholds across the borough.
What the council is really looking for is someone with a true customer focus, an understanding of what great customer service involves and being passionate about achieving the best outcomes for our customers.
Working under the guidance of the Housing Estates Manager, you will support our promise of being a high-quality landlord through a customer focused approach in delivering an excellent responsive service to customers, providing high quality administrative and technical support, taking the lead on allocated administrative processes as necessary.
This is a role that has a lot of variety but will be very rewarding enabling you to work with residents and local communities to make a real difference. The Borough is a great place to live and work.
Along with a supportive working environment, those joining Welwyn Hatfield will discover a place in which their careers can truly thrive. Your ongoing professional development will be placed as a priority and your hard work will be properly rewarded.
This is a key role and it will be up to you to provide a customer focussed, proactive, comprehensive and high quality administration service to support the delivery of the tenancy, neighbourhood and estate management functions to tenants and leaseholders across the borough.
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.
Closing date for applications is 19 March 2023.
Assessments will be held on 24 March 2023.
Interviews will be held on 31 March 2023.