Scheduler - Pest Control Services
Southwark is a large, ambitious and progressive council with a ‘can do’ attitude and enviable reputation. As a Council, we are successful, passionate and forward-thinking. We are committed to our ‘Fairer Futures for All’ promise which ensures that our residents and businesses are central to everything we do. If you want to make a difference at a local level, apply to Southwark Council today.
We are looking for someone who can help improve the quality of life for residents and users of Southwark, by delivering a pest free environment where people feel safe and proud. The Pest Control team provide key front-line services for both residential and commercial customers across the borough and as part of Traded Services will be looking to expand its service delivery to cater for a bigger audience in the future.
Working within a busy office environment you will be responsible for the scheduling of works, dealing with customer enquiries and supporting front line operatives. You will come to us with a good understanding and experience of using basic IT software along with dealing with customer queries via email and telephone.
You will have good communication skills with a proactive approach to resolving problems. You will work effectively and to deadlines to deliver quality outcomes whilst providing excellent customer service at all times.
Benefits and more information:
We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative. We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council.
Interview date: 30 March 2023.