Assistant Housing & Health Officer

About the Role:

We are looking to recruit a highly motivated individual to join our busy Housing & Health Team, part of the Housing & Community Service unit, on a full time, permanent contract.

As part of a small friendly team the successful candidate will deal with a range of issues affecting housing and health for individuals and communities across the Borough.

A strong team player, with a keen interest in improving housing conditions you will contribute to the efficient and effective performance of the team. You will be assisting the Team in undertaking investigations and inspections of dwellings and houses in multiple occupation (HMO’S); licensing HMO’s; preparation and service of relevant statutory notices; considering other enforcement action where necessary and providing related advice and assistance to residents.  The role will also support the delivery of the Council’s housing assistance schemes and other domestic energy efficiency retrofit initiatives.

This role is customer-facing and the ability to converse at ease with customers and provide advice in accurate spoken English is an essential element of the role.

We will also offer training and guidance in order for you to progress within your career.

The role allows hybrid working with opportunities to work remotely and from the Council offices.

About You:

The successful candidate will have excellent organisational, IT, customer care and communication skills.

You will need to be highly motivated, work well within a team as well as on your own initiative, with the ability to prioritise and complete a variety of tasks in a busy and demanding environment. Multi-tasking where appropriate, you will need to bring your proven knowledge and experience to the role.

You will need to demonstrate recent experience of working within a housing or support service environment and be aware of how housing can impact on an individual’s mental and physical wellbeing.  You will need access to a car and have a full driving licence. 

Selection Process:

Following the submission of your application form, it will be reviewed by the recruiting manager and the successful applicants will be invited to attend an interview.

About Us:

Maidstone Borough Council is a confident organisation with ambition and aspirations to deliver high quality services to our residents and local businesses. We strive to make the borough an attractive place for all and secure a successful economy.

We continue to build on our strengths - assets, knowledge and expertise and our track record for innovation and improvement to create a financially sustainable future so that we can continue with our undiminished plans.

We will only achieve the results we are aiming for through the talents and hard work of all our people. You are encouraged to become part of our vision and in return you can expect support, training, and fair reward from us. We will give you the opportunity to develop the skills to do your job well and create a positive working environment where your ideas about improving how we do things are valued and we manage the changes needed for new ways of working well. 

Our Offer:

A range of benefits including: 

• Invitations to staff events to celebrate success and support wellbeing that include holistic therapies and outdoor activities
• Employee Assistance Programme which provides confidential & independent information and access to councillors
• Local Government Pension Scheme (LGPS)
• Life Assurance – three times your annual salary (for members of the LGPS)
• Generous holiday entitlement with the option to buy additional leave
• Season Ticket Loan - to help with the cost of your rail/ bus journey, to & from work 
• Lease car salary sacrifice scheme allowing you to lease a brand-new car. The monthly fee includes insurance, servicing and road tax. 
• A wide range of flexible working opportunities
• Annual flu vaccine
• Cycle to work scheme
• Staff benefits discounts on leisure, eating out, holidays and shopping
• Excellent learning and career opportunities for committed individuals
• A professional fee payment, if required for the role

Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employee and volunteers to share this commitment.

Maidstone Borough Council has a Sponsor License which enables successful candidates in eligible roles to be sponsored for work Visa purposes.

If you would like to discuss this position, please contact Philip Jennings, Senior Housing & Health Officer on 01622 602740.

Interview Date: Wednesday 29 March 2023