Business Support Officer

We’re excited to be recruiting here in Barnsley, the place of possibilities!

Barnsley MBC is a strong, well-managed and capable council. It punches above its weight, regionally and nationally, and has been shortlisted for Council of the Year.

We're looking to recruit highly motivated, enthusiastic and committed individuals to strengthen the Authority’s most valuable asset, its workforce.

We are deeply committed to achieving the very best outcomes for children and young people in Barnsley.  Children and their families are at the centre of all that we do.  We are an Ofsted rated ‘Good’ authority and remain highly aspirational to deliver ‘even better’ services and outcomes for children, young people, and their families in the borough. we want every child in the borough to achieve their full potential, live healthier lives and be safe and happy.

Barnsley Council’s Business Support Service is a fast paced, diverse, and dynamic support service where no two days are the same but are equally rewarding.  We are a corporate service and work in partnership with the services we support to enable the delivery of front line and statutory services to the people and communities of Barnsley.  If you thrive in a busy, interesting and rewarding environment and can provide a solid contribution to making a real difference in the lives of the children in our Borough we would like to hear from you.

Duties of the post include processing referrals, data inputting, problem solving, responding to telephone and face to face enquiries, providing advice, guidance, signposting and support to a range of internal and external customers, processing financial purchasing and invoicing transactions for a range of goods and services.

The successful applicant will be required to support a range of statutory meetings and record proceedings directly onto a laptop at speed and accuracy. Many of the meetings are emotive in content and whilst a level of personal resilience is required, support will be provided through regular one to one meetings and de-briefings.

You will need to hold a level 2 qualification and have experience of working within a business support environment.  You must be flexible in your approach to ensure the overall service objectives are achieved, be an excellent team player and willing to make a solid contribution to the smooth running of the service.

In return, you will be provided with training and opportunities to progress your continuous personal development in line with the requirements of the role, together with support from your Team Leader, Senior Business Support Officer and colleagues in an enthusiastic and dedicated team.

Hybrid working is currently in place with a mixture of home\office working.