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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1852/Person_Specification.pdf" target="_blank">Person_Specification</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1853/Job_Description.pdf" target="_blank">Job_Description</a></li>
</ul>





Working within the Planned, Cyclical &amp; Estates Maintenance Section, you will supervise major refurbishment and building works contracts and programmes, including implementing and co-ordinating on-site quality control procedures and ensuring that appointed contractors adhere to contractual requirements and standards.
&nbsp;
You will also complete&nbsp;stock condition surveys to properties and assets managed by the Council and assist in the production and preparation of quotations and tender documents.

Closing date: 24 August 2025
Interviews: 5 September 2025

Contract Liaison Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1846/Disabled_Facilities_Grant_Case_Officer_-_Job_Description.pdf" target="_blank">Disabled_Facilities_Grant_Case_Officer_-_Job_Description</a></li>
</ul>

Please apply online via the link provided.



Closing date:&nbsp;25/08/2025 Interview date:&nbsp;05/09/2025
Please apply via Winchester City Council's website.&nbsp;
Winchester City Council is seeking a dedicated and compassionate Disabled Facilities Grant (DFG) Case Officer to join our Private Sector Housing Team.
This is a rewarding opportunity to make a real difference in the lives of residents by helping deliver essential home adaptations that support independent living.
As a DFG Case Officer, you will be responsible for managing completed applications for Disabled Facilities Grants, ensuring that eligible residents receive timely and appropriate support to adapt their homes. You’ll work closely with Occupational Therapists, contractors, and other stakeholders to assess needs, coordinate works, and monitor progress.
You will need to be empathetic, an excellent communicator and confident in making difficult decisions to achieve positive outcomes for our customers. If you are interested in applying for this role, we would like you to have:
<ul>
<li>Experience in housing, social care, or the delivery of disabled facilities grants.</li>
<li>Knowledge of the Housing Grants, Construction and Regeneration Act 1996 and related legislation.</li>
<li>Skilled in communication and able to work empathetically with vulnerable individuals.</li>
<li>Organised, detail-oriented, and capable of managing multiple cases effectively.</li>
<li>Proficient in using IT systems and maintaining accurate records.</li>
</ul>
If you’re looking for an exciting opportunity then this is the role for you. In return, we offer an excellent package of benefits including:
<ul>
<li>Hybrid-working (50% in the office, 50% at home – after first 3 weeks in office)</li>
<li>Employer paid health cash plan</li>
<li>Salary sacrifice scheme for cars and bikes&nbsp;</li>
<li>26 days annual leave per year rising to 33 days - dependent on length of service</li>
<li>13 days additional flexi leave per year (subject to operational requirements)</li>
<li>Option to buy up to 5 days additional annual leave</li>
<li>Free parking (during work hours) at any Winchester Park and Ride</li>
<li>Membership to the Local Government Pension Scheme</li>
<li>Discounts at a range of major high street brands and the two leisure centres in the district</li>
<li>Season Ticket loans&nbsp;</li>
<li>Excellent working environment</li>
<li>Support for continuous professional development</li>
</ul>
Vetting Requirements: This post is subject to a Criminal Records Check.
For an informal discussion about the role, please contact John Corrie, Senior Private Sector Housing Officer on 07980 732051.&nbsp;

Winchester City Council

Disabled Facilities Grant Case Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1869/Recruitment_Privacy_Notice.pdf" target="_blank">Recruitment_Privacy_Notice</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1870/Blended_Working_Policy.pdf" target="_blank">Blended_Working_Policy</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1871/Equalities_Policy.pdf" target="_blank">Equalities_Policy</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1872/Flexible_Working_Policy.pdf" target="_blank">Flexible_Working_Policy</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1879/Exchequer_Assistant_-_Job_Description_Person_Specification.pdf" target="_blank">Exchequer_Assistant_-_Job_Description_Person_Specification</a></li></ul>

In order to apply for this vacancy please use the Apply Online link below. No CVs or applications from Agencies accepted.



Exchequer Assistant
Post No: TBC
Salary: Starting from £25,185 to £25,989 per annum
Grade: Grade 2&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Hours: 37 hours per week
Place of work: Worthing Town Hall - Hybrid Working - office-based with some home working
Closing date: 21st August 2025&nbsp;
Interviews: TBC
As part of the Income &amp; Payables Team, the Exchequer Assistant role provides support in the collection of sundry debtors income and the payment of supplier accounts, assisting in the processing of creditor payments and sundry debtors functions respectively. In this role, you will also provide administrative support to the Exchequer Services Section as required by the Exchequer Services Manager.
We are looking for an enthusiastic and hardworking individual with excellent numeracy and interpersonal skills, excellent attention to detail and good IT skills, who is able to work to deadlines in a pressurised environment.&nbsp;
A background in a financial environment would be advantageous, particularly exchequer services, although training will be provided.
For an informal discussion about this role please contact Jo Tofield, Income &amp; Payables Manager 01273 263429.
At Adur &amp; Worthing, we are committed to supporting care leavers, in accordance with the Children (Leaving Care) Act 2000 and the Children and Social Work Act 2017. To that end, we operate a guaranteed interview scheme for anyone meeting the essential criteria of the role they are applying for. In order to be considered for this, you will need to be a care leaver under the age of 25 at the time of application. Please confirm that you are a care leaver in the "Showing how you meet the person specification and job description" section of the application form.&nbsp;
As a Disability Confident employer, we will ensure that a fair and proportionate number of applicants declaring a disability, that meet the essential criteria for this position, will be offered an interview.&nbsp;
Staff are our most important asset and we therefore have a benefit package which reflects our continuing commitment to our employees.&nbsp; This includes:
<ul>
<li>Generous leave entitlement; a minimum of 26 days + Bank Holiday entitlement</li>
<li>Local Government Pension</li>
<li>Training &amp; development</li>
<li>Occupational Health</li>
<li>Employee Assistance Programme (EAP)</li>
<li>Employee resource groups/networks&nbsp;</li>
<li>Buddy Support Programme&nbsp;&nbsp;</li>
<li>Flexible working options</li>
</ul>
We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. Staff work in a supportive and safe environment, recognising their responsibility to value and respect each other’s contributions. Standards of conduct must be of the highest level to ensure that no-one is harassed, bullied or victimised. We offer a range of family friendly, inclusive employment policies, staff engagement forums and are keen to hear from applicants from a variety of different backgrounds.

Adur & Worthing Councils

Exchequer Assistant

<ul></ul>





The Community Safety Team at Coventry City Council plays a crucial role in ensuring the safety and well-being of our residents. They work to address a wide range of issues, from crime prevention and anti-social behaviour to community cohesion. By collaborating with local partners, organisations, and residents, the team implements strategic initiatives that foster a sense of security and trust within the community.&nbsp;&nbsp;We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.Our Values All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.Our Values are:<ul>
<li>Open and fair: We are fair, open, and transparent.</li>
<li>Nurture and develop: We help and encourage everyone to be their best and do their best.</li>
<li>Engage and empower: We talk and listen to others, working together as one.</li>
<li>Create and innovate: We embrace new ways of working to continuously improve.</li>
<li>Own and be accountable: We work together to deliver the best services for our residents.</li>
<li>Value and respect: We put diversity and inclusion at the heart of all we do.</li>
</ul> What is the job role? Are you passionate about fostering safer, cohesive communities? Coventry City Council is seeking a talented and motivated individual to join our team as a Community Safety – Communities Lead. This pivotal role is integral to delivering local crime and disorder strategies and ensuring the city’s residents thrive in a secure and resilient environment.&nbsp;As the Communities Lead, you will act as the driving force behind initiatives that tackle Anti-Social Behaviour, vulnerability to exploitation and low-level criminality. You will bring to life the operational aspects of key policies, plans, and procedures, ensuring the Council is ready to address any community safety challenges that arise.&nbsp;Key Responsibilities&nbsp;<ul>
<li>Develop and implement strategies to promote community safety and engagement across Coventry.&nbsp;</li>
<li>Lead initiatives to address Anti-Social Behaviour, vulnerability to exploitation, and low-level criminal activity within communities.&nbsp;</li>
<li>Translate policies and plans into operational deployment, ensuring readiness to respond to evolving community safety issues.&nbsp;</li>
<li>Collaborate with partners, including the police and other key stakeholders to build robust relationships that enhance community resilience and safety.&nbsp;</li>
<li>Monitor and report on the impact of safety initiatives, using data to inform strategies and improve outcomes for all residents.</li>
</ul>This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).Who are we looking for? We are looking for an individual who embodies dedication, innovation, and collaboration. The ideal candidate will:&nbsp;<ul>
<li>Have a solid understanding of community safety issues and experience in implementing crime reduction and disorder strategies.&nbsp;</li>
<li>Demonstrate excellent leadership skills, with the ability to inspire and mobilise teams and partners.&nbsp;</li>
<li>Possess strong communication skills, ensuring clarity and effectiveness when engaging with diverse stakeholders.&nbsp;</li>
<li>Display a proactive and solution-oriented approach to challenges.&nbsp;</li>
<li>Be deeply committed to fostering community engagement and resilience.&nbsp;</li>
<li>Coordinate Community Safety activity on behalf of the local authority, including partnership plans across both statutory and non-statutory partners.</li>
</ul>The Community Safety Team at Coventry City Council plays a crucial role in ensuring the safety and well-being of our residents. They work to address a wide range of issues, from crime prevention and anti-social behaviour to community cohesion. By collaborating with local partners, organisations, and residents, the team implements strategic initiatives that foster a sense of security and trust within the community.Special Requirements:<ul>
<li>Appointment as a Prevent Co-ordinator is subject to a satisfactory DBS Enhanced Check and obtaining HM Government Security Check (SC) clearance 35.</li>
<li>Appointment to this post is also subject to obtaining Non Police Personal Vetting Level 2 clearance 36.</li>
</ul>If you need help or support completing your application, please visit our accessibility page to learn how we can help.Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:<ul>
<li>Members of the Armed Forces and veterans</li>
<li>Are currently in care or have previously been in care</li>
<li>If you consider yourself to be disabled or if you have a long-term health condition</li>
</ul>For full details on the application process, please read the attached document on our jobs page labelled 'Coventry City Council Application Process'.&nbsp;If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification that the Council considers to be reasonable.Interview date(s): 8th and 9th September 2025About Coventry Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.We are cutting-edge, challenging, youthful, vibrant and diverse. At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.If you join us, we will provide a fantastic rewards and&nbsp;benefits package - to find out more please visit <a href="https://www.coventry.gov.uk/council-vacancies" target="_blank">https://www.coventry.gov.uk/council-vacancies</a>

Community Safety – Communities Lead

<ul></ul>





Full time – 37 hours – Fixed term for 23 months We’re looking for a proactive and skilled Research Practitioner to join our Public Health team in a joint role across Reading and West Berkshire Councils, part-funded by the NIHR Specialist Centre for Public Health. This is a fantastic opportunity to shape and strengthen the use of research in local government and help address health inequalities through evidence-driven policy and practice. We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. About the Role: This unique role offers the chance to influence how local authorities use research to inform service delivery, public health initiatives, and community engagement. You’ll lead on designing and managing research projects, advising on methodology and ethics, supporting workforce development, and building relationships with academic institutions, NHS partners, and community stakeholders. Your work will directly contribute to building research capacity, integrating evidence into Council policy, and promoting inclusive, co-produced research that reflects the voices of under-represented communities. Key responsibilities:
<ul>
<li>Champion a culture of research and evaluation within both councils.</li>
<li>Support the Public Health team and wider workforce to become research-active.</li>
<li>Develop partnerships with universities, the NHS, and NIHR infrastructure.</li>
<li>Advise on research design, governance, ethical approval, and dissemination.</li>
<li>Engage communities in research using inclusive and creative methods.</li>
<li>Promote the use of data and evidence to tackle health and social inequalities.</li>
<li>Identify research funding opportunities and support bid development.</li>
<li>Deliver research training and support capacity building across services.</li>
</ul>
About you: We’re seeking someone with a strong foundation in research, ideally educated to postgraduate level or with equivalent experience in conducting robust qualitative and quantitative research. You’ll need to demonstrate a solid understanding of research methodologies, project evaluation, and evidence mobilisation, whether gained through academic work, public sector roles, or healthcare settings. Equally important are your communication and collaboration skills. You’ll be confident engaging with a range of stakeholders—from council officers and NHS partners to universities and community groups—translating complex research into accessible insights. You’ll also be comfortable presenting findings in written reports and presentations, tailoring your approach to suit diverse audiences. This role requires someone who is highly organised, proactive, and able to manage multiple priorities. You’ll bring a keen eye for detail, a commitment to ethical research practices, and a passion for using evidence to drive social change. If you’re enthusiastic about using research to influence public policy and reduce health inequalities, we’d love to hear from you. You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this: Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential Be Ambitious - be demanding of our own performance – striving to be even better – and be prepared to engage with and challenge leaders in a constructive and positive way Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed Our offer: We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment. A competitive salary alongside a range of benefits including:
<ul>
<li>Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave</li>
<li>A wide range of flexible working opportunities</li>
<li>Local Government Pension Scheme (LGPS)</li>
<li>Life Assurance - three times your annual salary (for members of the LGPS)</li>
<li>On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted</li>
<li>Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work</li>
<li>Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax</li>
</ul>
To arrange a confidential discussion on this position please contact Martin White – Consultant in Public Health at <a href="mailto:martin.white@reading.gov.uk" target="_blank">martin.white@reading.gov.uk</a>for more information. Closing Date: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monday 25th August 2025 Interview Date:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; TBC Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.

Reading Borough Council

Local Authority Research Practitioner

<ul></ul>





About UsWest Sussex County Council is a diverse organisation that provides services to more than 850,000 residents every day. This is a great opportunity to join us as an Assistant Care Manager (ACM) in friendly St Richard's Hospital Social Work Team that prides itself on their supportive culture. Stacey, an Assistant Care Manager says "I enjoy working as an ACM as it is an opportunity to work within the social care sector - helping people with varying needs, supporting them to meet their outcomes and striving to make a difference. I really enjoy working in the team because of the wealth of experience my colleagues hold and the supportive nature of every member of staff" About The JobSalary: £27,254 to £28,598 per annum Working Pattern: Full time, 37 hours per week Contract Type: Permanent Location: St Richard's Hospital, ChichesterOur Assistant Care Managers have a really supportive working environment and inductions are well planned with help from across the team. There are around 20 members in the Chichester Hospital Social Work Team so whether it's in person, on the phone or even in the chat group there is always someone on hand to help.You will be working across the Acute ward, A&amp;E, Community Hospitals, and assessing people in their own homes; providing advice and guidance to those people who access or need the service.. As well as assessing you will be completing plans, implementing and monitoring care packages, although there is a focus on short term support you will also be carrying out reviews for long term support. To be successful in this role you will need to use your initiative and demonstrate personal resilience as you could have exposure to challenging behaviours from people who access or need the service.An important part of the role is accurate records of all of the amazing work you have undertaken, and produce reports and correspondence for a variety of audiences including meetings, conferences, court, panels and other agencies.You will receive regular, supportive and reflective supervision from senior social work colleagues, but you will also need to use your own initiative where appropriate. There would be some requirement to work flexibly, out of office hours to assist customers, carers and families and you will be required to travel throughout the county including locations that are not always easily accessible by public transport.Experience and Skills(These will be used as the shortlisting criteria so please cover in your application)Key Skills:<ol>
<li>Ability to analyse and interpret information and prioritise needs in order to make recommendations/decisions which will have a positive outcome.</li>
<li>Ability to work independently and as part of a team, working under pressure and to tight deadlines.</li>
<li>Ability to work in a multi-agency environment to deliver a service to those people who access or need the service.</li>
<li>Ability to communicate complicated or sensitive information to a range of audiences to achieve positive outcomes; to be able to communicate clearly with customers reflecting the service objectives and standards.</li>
<li>Sound and accurate IT and keyboard skills.</li>
<li>Ability to recognise the limits of own accountability and responsibility, and to seek appropriate support, advice and supervision.</li>
</ol>Qualifications and/or experience:<ul>
<li>GCSE English and Maths or equivalent qualification or experience operating at this level of literacy and numeracy.</li>
<li>NVQ Level 3 in Care. Desirable</li>
<li>Experience of providing support/working with people in a Social Care environment.</li>
<li>Experience of forming effective working relationships within a multi-agency setting.</li>
<li>An awareness of the policies, practices and procedures relevant to Social Work. Experience of the assessment and review process of care packages.</li>
<li>Experience of applying relevant legislation, policies and procedures to individual pieces of work.</li>
</ul>Rewards and BenefitsFor a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our <a href="https://www.westsussex.gov.uk/jobs/rewards-and-benefits/" target="_blank">Rewards and Benefits</a> page.Further InformationThe reference number for this role is CAFHE05887.We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to an enhanced DBS check, 5 years referencing and a health check.West Sussex County Council is an equal opportunities employer committed to promoting an environment that is inclusive and free from all forms of unlawful or unfair discrimination and values the diversity of its people. We actively welcome applications from people of all backgrounds and take every possible step to ensure that no individual will be disadvantaged.For information regarding your eligibility to apply for this role under our Disability or Veteran's Guaranteed Interview Scheme (if you meet all the essential criteria), this can be found on our <a href="https://www.westsussex.gov.uk/jobs/help-applying-for-jobs/" target="_blank">application help</a> page. Note for Recruitment Agencies: We prefer to hire people directly, but we do have a supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Assistant Care Manager - St Richard's Hospital Chichester

<ul></ul>





<h2>Job introduction</h2>
Do you enjoy building professional relationships with people from diverse backgrounds? Are you skilled in IT? Can you pay close attention to detail?
Brighton and Hove Independence at Home are a short-term domiciliary care service working with vulnerable people in the community in regaining their Independence.
We are seeking applicants with good communication and customer service skills who are flexible and adaptable to change within a fast-moving service. &nbsp;As the role is office based, general I.T. and administrative skills are essential and a willingness to learn and work as a part of a team is key to the role.
The SSA Duty Support role is crucial to the smooth and safe running of the service. You will need to work well under pressure with the ability to communicate effectively and inclusively with people at all levels such as staff, other professionals, service users and families. You will have good attention to detail, will take responsibility and be decisive.
Hours: 2 x positions 34 hours / 34.5 per week working on a three-week rota pattern.
Interviews: TBC
<h2>About the role</h2>As a Service Support Assistant, you will:<ul>
<li>Receive and agree new referrals for packages of care from various sources by identifying availability within Independence at Home capacity.</li>
<li>Provide a high quality, comprehensive duty service for first point of contact for Independence at Home service users, support workers and other professionals and contribute to an out of hours rota.</li>
<li>Liaise with managers to ensure efficient &nbsp;service provision and administer the day-to-day planning and duty functions and administration support within a busy environment.</li>
</ul>Location:&nbsp; &nbsp;Independence at Home, Craven Vale Resource Centre, Craven Road, Brighton, BN2 0FEYou will have:<ul>
<li>Good communication skills both in a variety of formats from different sources.
</li>
<li>Collaborative interpersonal skills, with the ability to deal effectively and inclusively with customers who have diverse and complex needs.
</li>
<li>Demonstrable/proven ability to handle sensitive situations effectively and calmly.</li>
<li>The ability to work under pressure; prioritise and to use initiative.</li>
<li>Proven ability to operate IT systems effectively, including databases, word-processing and spread sheets.</li>
<li>The ability to work in a flexible and co-operative way in a team and meet tight deadlines.</li>
<li>Excellent organisational skills</li>
<li>The ability <a>to demonstrate commitment to the principles of equality, diversity and inclusivity</a>
</li>
</ul>Please read our <a href="https://www.brighton-hove.gov.uk/jobs/council-jobs/apply-job-council" target="_blank">Apply for a job at the council (brighton-hove.gov.uk)</a> pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.As part of your application, you will need to complete your education and work history and provide answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as they will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (<a href="https://www.brighton-hove.gov.uk/jobs/council-jobs/shortlisting-questions-guidance" target="_blank">Shortlisting questions guidance (brighton-hove.gov.uk)</a> as this gives important advice which will increase your chance of success in the shortlisting process.<h2>Additional information</h2>Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.*For more information about our values and the benefits of working at the council, visit <a href="https://www.brighton-hove.gov.uk/jobs/council-jobs/why-work-us" target="_blank">Why work for us (brighton-hove.gov.uk)</a><h2>Company information</h2>Please note that this post is exempt from the Rehabilitation of Offenders Act 1974, and is subject to a Disclosure &amp; Barring Service (DBS) Check.Encouraging a diverse workforceOur city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our <a href="https://www.brighton-hove.gov.uk/fair-and-inclusive" target="_blank">fair and inclusive</a> actions, our <a href="https://www.brighton-hove.gov.uk/becoming-anti-racist-city" target="_blank">anti-racism strategy</a> and the work we are doing to <a href="https://www.brighton-hove.gov.uk/jobs/council-jobs/apply-job-council/encouraging-diverse-workforce" target="_blank">encourage a diverse workforce (brighton-hove.gov.uk)</a>.

Brighton & Hove City Council

Service Support Assistant

Job Description Organisation: London Borough of Waltham Forest Salary: CD1£130,385 to £137,023 &nbsp;p/a Contract Type: Permanent Working hours per week: 36&nbsp; Application Deadline: 26/08/25 Proposed Interview Date(s): 11/09/25 &amp; 12/09/25 Reference: 1867 About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp; About the role:&nbsp; We are seeking a visionary Corporate Director within the council’s Place Directorate, leading the Housing Service. This is an exciting opportunity to deliver innovative solutions to some of the most pressing housing challenges facing Waltham Forest.&nbsp; Following on from our recent housing inspection, the Regulator of Social Housing (RSH) has awarded the Council a C2 grading, which is the second highest rating against the RSH’s Consumer Standards.&nbsp; We are proud of the progress we’ve made since starting our&nbsp;<a href="https://url.uk.m.mimecastprotect.com/s/m3-MCOgK0t45xggTDCxcGCvbY" target="_blank">Housing Transformation Programme</a>, and the C2 grading reflects this.&nbsp; Our comprehensive improvement action plan is already underway to address the issues raised in the inspection, and this role will be looking to develop and improve upon this. <ul> <li><a href="https://url.uk.m.mimecastprotect.com/s/QMcZCNOJ6FXV3QQuXuPcy7haN" target="_blank">You can also read the full report on the Regulator of Social Housing website</a></li> </ul> The successful candidate will lead Housing services with the objective of building thriving sustainable communities to improve the life outcomes for residents of the borough.&nbsp; Provide strong leadership and vision in the development of the council’s housing services, ensuring strategic policy direction, operational management and financial control for the Housing services and any associated statutory functions within the Council.&nbsp; This leadership will ensure the development of customer-centered service delivery, putting the customer at the heart of all activity.&nbsp; <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role%20Profile%20-%20Corporate%20Director%20of%20Housing%20role%20profile%201867.pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;&nbsp;</a> Key Responsibilities:&nbsp; <ul> <li>Direct, develop and control the Housing service. Responsible for all operational decision making and management of the service including the control of the financial expenditure, comprehensive risk management programme and integrity of the service.</li> <li>Actively contribute to the corporate management and strategic direction, operational planning, Service strategy and policy formulation and implementation that are aligned to the Council’s overall corporate strategy and objectives.&nbsp;</li> <li>Ensure the service plans and performance (either directly or through commissioned / managed services) result in the implementation of agreed Council strategies, policies, and outcomes&nbsp;</li> <li>Provide leadership and direction for the service, while developing and managing stakeholder relationships and partnership working across the sectors including government agencies, and to secure long-term investment and new housing supply.</li> <li>Lead on negotiations with internal / external partners</li> <li>Looking at innovative ways of securing temporary accommodation and dealing with homelessness.&nbsp;</li> <li>Direct and lead on preventative measures to reduce homelessness including through the establishment of close working with colleagues within the Place Directorate, ensuring vulnerable residents can access their welfare benefits and sustain their tenancies.&nbsp;</li> <li>Lead on ensuring that the necessary support mechanisms are in place to ensure that tenancies can be sustained, and all safety regulations are compliant.</li> <li>Ensure that the capacity to respond positively to change is enhanced, that ’traditional thinking’ is challenged, and innovative solutions are pursued throughout the area of responsibility</li> <li>Reporting to the Strategic Director of Place</li> </ul> Qualifications and Requirements:&nbsp; To be considered for this position, you should meet the following requirements:&nbsp; Educated to degree level or equivalent standard.&nbsp; Post graduate qualification / relevant professional qualification&nbsp; Terms and conditions:&nbsp; The below terms and conditions apply to this role:&nbsp; Satisfactory employment references and CIFAS identity checks;&nbsp; Satisfactory declaration of interest;&nbsp; This post is politically restricted therefore the post holder is disqualified from undertaking certain political activities under the Local Government Officers (Political Restrictions) Regulations 1990.&nbsp; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; &nbsp;We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp; Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contact Jane Morris at <a href="mailto:Jane.Morris@walthamforest.gov.uk" target="_blank">Jane.Morris@walthamforest.gov.uk</a>&nbsp;&nbsp; If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp; <ul></ul>

London Borough Of Waltham Forest

Corporate Director of Housing

<h4>About the role</h4>Whether you’re an experienced professional, a newly qualified graduate or someone with a passion for caring,these roles present a fantastic opportunity for you to develop your career in adult social care.Through some of our fantastic development opportunities our staff have been able to complete sponsored degree courses (dependent on need and entry requirement criteria) and have gone on to become social workers or occupational therapists.<h4>About the team</h4>Gateway Connections Team Stevenage 37 hours per weekThe Gateway Connections team is an office-based role focused on preventing the need for formal care and enabling adults across Hertfordshire to stay independent at home for longer. As part of a multi-disciplinary team, you’ll use HCC’s Connected Lives framework to help people achieve their goals by connecting them with the right support and resources. We collaborate with Social Workers, Occupational Therapists, and community partners to deliver the best outcomes for residents.About youYou will be responding to those in need of social care support and undertaking the required work in accordance with the Care Act 2014 and Mental Capacity Act 2005.We seek CCO's who excel at engaging with people, promoting inclusive community options, and supporting a self-directed approach while maximising universal services. Our ideal candidates are resilient, robust, imaginative, and reflective. As a small team, we collaborate cohesively to achieve our outcomes, and we’re committed to smart and flexible working.Essential criteria<ul><li>The team is community based and you must have a full UK driving licence and regular access to a vehicle for working purposes</li><li>Experience of working in social care</li><li>Some weekend work is required</li></ul>This job role is within the Health and Social Care Level 8 job profile. Please locate this via: Job profiles - Health and social careThese are ongoing vacancies and applications will be considered as and when received. For an informal discussion and more information please contact: <a href="mailto:ed.davis@hertfordshire.gov.uk" target="_blank">ed.davis@hertfordshire.gov.uk</a>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information </h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Hertfordshire County Council

Community Care Officer

Job Title: Quality Monitoring Officer Starting Salary: £34,434 progressing to £37,280 per annum Hours: 37 per week Location: Farnham House, Stevenage or Apsley, Hemel Hempstead Contract Type: Permanent Directorate: Adult Care Services<h4>About the team</h4>Join our Provider Monitoring and Assurance Team at Hertfordshire County Council, where we ensure that adult social care services are safe, effective, and high quality — supporting people to live fulfilling lives in line with our Connected Lives approach.We use a web-based platform called&nbsp;PAMMs&nbsp;to monitor and assess services across the county.This is a great opportunity to be part of a passionate, open team committed to improving care. You’ll play a key role in making sure individuals can share their experiences and help shape future services.We are responsible for:<ul><li>Monitoring care providers to ensure high standards of quality and safety</li><li>Promoting choice, control, dignity, and respect</li><li>Applying a consistent approach across all service types</li><li>Supporting the development of a diverse and sustainable care market</li><li>Aligning PAMMs audits with contractual standards</li><li>Helping the council meet its Care Act duties</li></ul><h4>About the role</h4>This role will mainly support our work with individuals receiving commissioned homecare services. Their feedback is vital to assessing service quality. You may also be asked to support other areas of the team’s work when needed.Key Responsibilities:<ul><li>Capture the views of individuals and carers during PAMMs assessments, focusing on Homecare services</li><li>Ensure timely completion of service monitoring</li><li>Engage with a set percentage of people we support to gather feedback through structured questions</li><li>Respond to concerns raised by individuals, carers, health partners, internal teams, and the CQC</li><li>Highlight and report examples of good practice</li></ul>This role offers the chance to be part of a supportive team, ensuring Individuals’ voices are heard and used to shape better outcomes. By gathering and sharing feedback, you’ll help improve the quality of care.You’ll play a key role in monitoring Homecare Services, helping HCC assess providers against contract standards.<h4>About you</h4>Essential:<ul><li>Experience of working in health or social care</li><li>Proven ability to communicate effectively via phone, Microsoft Teams, email, and messaging platforms such as WhatsApp</li><li>Confident user of IT systems, including experience with file management tools and digital platforms</li><li>Strong written communication skills, with experience preparing reports and delivering presentations</li><li>Direct experience engaging with people we support and/or unpaid carers in a professional setting</li><li>Able to work independently and manage tasks remotely, while also collaborating effectively within a team, with the ability to travel to meetings across the County as and when needed.</li><li>Excellent organisational skills, with a track record of managing workload, meeting deadlines, and adapting to changing priorities</li><li>Familiarity with safeguarding principles and their application in adult social care settings</li></ul>Desirable:<ul><li>Full driving licence and access to a car.</li><li>Knowledge of Quality Assurance processes.</li><li>Contracting or commissioning experience.</li><li>Stakeholder engagement, which can include focus groups, tenant/carers meetings.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC9 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact <a href="mailto:michelle.muggridge@hertfordshire.gov.uk" target="_blank">michelle.muggridge@hertfordshire.gov.uk</a> or <a href="mailto:bryony.morris@hertfordshire.gov.uk" target="_blank">bryony.morris@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: Week commencing 8 SeptemberBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





<ul></ul>

Quality Monitoring Officer

We are recruiting a Lead Therapeutic Practitioner at Caerphilly County Borough Council. Working hours: 37 Hours (7.24 Monday – Friday) Contract Type: Permanent/Full Time Location: Ty Pawb, BargoedTeam: My Support Team (MyST) Regional Therapeutic Service This position offers an excellent opportunity to become part of our team and provide support across the organization. We pay an attractive salary of £42,839 - £46,142 and offer access to training and development opportunities. The role of the Lead Therapeutic Practitioner is to provide a high level of professional therapeutic practice using appropriate interventions that are outcome focused and evidence based.The successful candidate will undertake complex assessments and formulations and recommend appropriate interventions. You will be responsible for developing and maintaining effective working relationships with networks/wider partners. The postholder will also be responsible for mentoring and professional developmental support, including advice and guidance to less experienced staff.You will participate in an On Call rota to provide therapeutic support and intervention outside office hours to ensure outcome focused achievements for children, young people and their families.For the role, we ask that you have: <ul><li>A relevant Level 6 (Degree) professional qualification on the Credit and Qualifications Framework for Wales. For example health, social care, youth and community work, teaching including qualified teacher status (QTS) certificate or a recognised therapy qualification.</li><li>An Understanding of children/young people’s physical, intellectual, linguistic, social and emotional growth and development, and understanding of how children/young people learn.</li><li>Experience of working in a therapeutic way with children and families who have experienced trauma and who have complex mental health needs.</li><li>Full UK Category B (Cars) driving licence and the use of a motor vehicle insured for business purposes to travel throughout the borough to attend meetings </li></ul>We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Davron Hodson on 01443 811485 or email <a href="mailto:hodsodg@caerphilly.gov.uk" target="_blank">hodsodg@caerphilly.gov.uk</a> Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English.We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information.This post is exempt from the Rehabilitation of Offenders Act (1974) and a comprehensive screening process will be undertaken on all successful applicants. This will include an enhanced check with the Disclosure and Barring Service.Interviews will be held on Wednesday 27th August 2025





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Caerphilly County Borough Council

Lead Therapeutic Practitioner

<h2>About the job</h2>Salary: £42,839 - £46,142 a year plus £963 essential car user allowance Hours per week: 37 Contract type: PermanentAre you ready to take the next step in your fire safety career? Luton Council is looking for an experienced Fire Door Qualification Supervisor to join our committed Property &amp; Construction team. This is your chance to make a tangible impact on the safety and wellbeing of Luton’s residents.We’re seeking a proactive, skilled professional to lead the delivery of fire door installation and maintenance works, ensuring projects are completed on time, to budget, and to the highest safety standards. You’ll manage a team of up to 20 operatives, coordinate resources, and deliver a responsive and compliant service across a range of housing and public buildings.Key Responsibilities<ul><li>Supervise fire door projects from planning through to completion</li><li>Allocate labour and materials effectively using Schedule of Rates and specifications</li><li>Produce accurate reports, estimates, technical drawings, and compliance documentation</li><li>Interpret written requests, construction drawings and provide technical guidance</li><li>Ensure works comply with CDM 2015 regulations and health &amp; safety standards</li><li>Identify and implement solutions to technical and operational problems</li><li>Maintain respectful and professional communication with tenants, contractors, and stakeholders</li><li>Attend emergency callouts, meetings and inspections as required – including evenings/weekends</li></ul>Please note this role does not attract sponsorship.<h2>About you</h2>&nbsp;What We’re Looking For<ul><li>At least 2 years’ experience in the Fire Safety sector</li><li>Strong knowledge of fire door standards (BM TRADA or similar accreditation required)</li><li>Experience managing multi-skilled teams and delivering maintenance/construction works</li><li>Solid understanding of fire safety legislation, Health and Safety, and CDM regulations</li><li>Ability to develop safe systems of work and manage resources efficiently</li><li>Skilled in producing technical documents, drawings and construction specs</li><li>A recognised qualification in a building trade (e.g. City &amp; Guilds) or equivalent supervisory experience</li><li>Full apprenticeship or equivalent experience in a relevant trade</li><li>Willingness to work at height, in confined spaces, and respond to out-of-hours emergencies</li></ul>Why Join Luton Council?<ul><li>Competitive salary and local government pension scheme</li><li>Supportive and inclusive working environment</li><li>Ongoing training and professional development</li><li>Be part of projects that truly matter to local people</li></ul>Apply Today!If you’re passionate about fire safety, experienced in managing people and projects, and want to contribute to safer buildings across Luton, we want to hear from you.Join us in making Luton a safer place to live and work.Luton Council is committed to equality and diversity in employment and service delivery.<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1573717&amp;ptId=11663" target="_blank">download: Fire Door Qualification Supervisor M2 - June 2024 V2.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1573718&amp;ptId=11663" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





<ul></ul>

Luton Borough Council

Fire Door Qualification Supervisor

<h2>About the job</h2>Salary: £25,989 – £26,824 a year pro rata Hours per week: 37 and 32 Contract type: PermanentWe’re looking for compassionate Support Workers to help adults with Learning disabilities within the supported living service. Using a strengths-based approach, you’ll support Adults in supported living service —focusing on wellbeing, daily living skills, and personal care.You’ll assist with care planning, promote independence, and provide hands-on support, including medication administration and use of specialist equipment. Working closely with professionals and services, you'll contribute to assessments and ensure the right support is in place.Strong communication, accurate record-keeping, and a flexible, person-centred mindset are essential. If you’re ready to make a real impact, we’d love to hear from you.Please note this role does not attract sponsorship.<h2>About you</h2>We’re seeking dedicated Support Workers who are passionate about promoting independence, dignity, and choice for individuals with care needs. You’ll support people in accessing a variety of community services and activities, while caring for their physical, emotional, and social wellbeing.You’ll act as an advocate for those you support, ensuring their voices are heard throughout their care experience. Strong communication skills are essential, as you’ll engage with individuals, families, and professionals in a range of settings.This role involves working flexibly across locations, including weekends, bank holidays, sleep-ins, and waking night duties. You’ll be part of a supportive team, contributing to a positive, inclusive environment, and ready to respond in emergency situations.We’re looking for someone who can support new staff, identify discrimination, and take appropriate action. You should have some knowledge of the needs of people with learning disabilities and a willingness to gain a QCF Level 3 in Care.Applicants must be comfortable with manual handling (after training) and be able to communicate fluently and effectively in spoken English with the public.If you’re adaptable, compassionate, and ready to make a real difference, we’d love to hear from you.<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1594454&amp;ptId=11664" target="_blank">download: Support Worker - JD_.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1594455&amp;ptId=11664" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





<ul></ul>

Support worker

<h2>About the job</h2>Salary: £36,363 - £39,152 a year plus £963 essential car user allowance (Subject to Criteria) Hours per week: 37 Contract type: PermanentAre you looking for an exciting role within the Youth Offending services? This role could be for you!This role offers a meaningful opportunity to make a significant impact on the lives of adolescents, particularly those who have come into contact with the youth justice system. You will be working in an environment where your experience and skills will be highly valued and utilised.Your responsibilities will include supporting and motivating young people, assessing their needs, and working closely with a variety of professionals and agencies to provide the best outcomes. You will also be expected to manage your workload effectively, prioritize tasks, and meet deadlines. The role requires you to use agency IT equipment for case recording and make informed professional judgments in a multi-disciplinary criminal justice setting. Your work will be guided by current legislation and issues related to children, young people, and families, with a focus on those who offend.Please note this role does not attract sponsorship<h2>About you</h2>You bring demonstrable experience in working with adolescents, whether paid or voluntary, and have some experience with young offenders in settings such as YOIs, STCs, probation, youth justice, or social services. Your excellent communication skills, both verbal and written, enable you to build positive relationships with children, young people, parents, and a wide range of professionals and agencies. You are proactive, able to use your initiative, and adept at prioritising your workload to meet strict deadlines. Your ability to assess, support, and motivate young people, especially those with medium to high levels of vulnerability and risk, sets you apart. You understand the effects of discrimination and are committed to promoting equality in service delivery and the workplace.Your specialist knowledge includes an understanding of current legislation related to children, young people, and families, particularly those who offend. You hold a relevant professional or degree-level qualification, such as an NVQ 4, and if you are a social worker, you are registered with the General Council of Social Work or its UK equivalent. Additionally, you are a car driver, which allows you to conduct regular visits within and outside the Borough and provide transportation for children, young people, and parents. You are also flexible and willing to work outside normal office hours, including evenings, occasional Saturdays, and Bank Holidays.We are excited about the possibility of you joining our team and contributing your unique skills and experiences to help us make a positive impact on the lives of young people. Together, we can achieve great things and create a brighter future for those we serve. Let's embark on this journey together and make a difference!This is a public facing role so you’ll need to show off your fluency in speaking and writing English<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received.<h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1488482&amp;ptId=11666" target="_blank">download: YJO level 1.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1500639&amp;ptId=11666" target="_blank">download: Luton_Values_Flyer (1).pdf</a></li></ul>





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Youth Justice Officer

We are looking to recruit to a new and exciting role in our Communications and Marketing department. The Digital Communications and Engagement Officer will be responsible for managing and developing Medway Council’s social media channels and digital platforms, this includes editorial oversight of other service managed social media and digital channels.The Digital Communications and Engagement Officer will provide strategic input by planning and implementing digital communications and engagement strategies, using a variety of methods and channels to reach a wide range of audiences, to promote the council’s vision and priorities as well as support the department’s proactive and reactive communications. The successful candidate will have excellent writing skills across a variety of formats, with the ability to produce engaging copy across multiple channels, including eNewsletters and other email-marketing activities. This is a creative role which involves producing videos and carrying out video interviews with senior members of staff. The Digital Communications and Engagement Officer will be confident to research topics (sometimes complex), write scripts and film senior members of staff, as well as edit and publish video footage across multiple channels and platforms. They will be responsible for training colleagues on best practice in using a variety of social media channels and digital platforms, as well as staying up-to-date on industry best practice and making recommendations through trend awareness. They will maintain professional standards by keeping abreast of best practice in digital communications and engagement, as well as issues affecting local government. They will fully comply with legislation, including GDPR, when publishing content across all channels. The Digital Communications and Engagement Officer will work closely with the Press Office, which is responsible for managing the council’s reputation and promoting the council’s vision and priorities. They will provide a social media listening role and be able to respond to residents’ concerns and queries online, ensuring as far as possible that misinformation is corrected and effective signposting to correct information is provided, as well as reporting and advising senior colleagues on emerging topics and issues arising.This role will support the Press Office during an emergency incident or crisis, with the ability of working independently, under pressure and to tight deadlines. They will be part of the Communications and Marketing team’s out of hours emergency communications rota, as well as a rota to attend evening meetings, such as Full Council and Cabinet, to cover social media on corporate decision making. We are seeking a Digital Communications &amp; Engagement Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. If you would like an informal discussion, please contact Senior Media and Internal Communications Manager Carly Wymark on 01634 332252.Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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Medway Council

This is Medway

Digital Communications and Engagement Officer

We are seeking an Operational and Performance Manager for our Youth Justice Service. You will have operational management responsibility for the Youth Justice Team, with a specific focus on achieving positive change and keeping children and communities safe, leading on prevention, diversion, and management of our work to prevent offending and re-offending by children. You will work alongside colleagues and multi-agency partners to develop and continuously improve the delivery of a high-quality effective service that delivers good outcomes for children, young people, their families, victims and the community.<h4>About You</h4>As a qualified and registered Social Worker or Justice professional, you will have substantial management experience and a proven track record of successfully leading and managing multi-agency teams, ideally in a Youth Justice or related field. You will also be able to demonstrate a breadth of knowledge and experience of working with children in a statutory setting and ideally have experience of working with ‘<a href="https://www.medway.gov.uk/info/200486/childrens_social_workers_blog/1401/signs_of_safety" target="_blank">Signs of Safety’</a> or a similar strength and relationships based practice framework.If you wish to discuss the post then please contact the Youth Justice Service Manager, Mark Powell, at <a href="mailto:mark.powell@medway.gov.uk" target="_blank">mark.powell@medway.gov.uk</a>.<h4> </h4><h4>In return we offer you:</h4><ul><li>Essential Car User allowance or access to a lease car</li><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li><li>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - <a href="https://www.childcarechoices.gov.uk/" target="_blank">https://www.childcarechoices.gov.uk/</a></li></ul> <h4>Our organisation:</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.<h4>Important Information-</h4>Applicants must be able to demonstrate all essential requirements as listed in the job profile<h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.





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Youth Justice Operational and Performance Manager

It is an exciting time to join Medway Youth Justice Team. We are looking for applicants who have extensive experience working with children at risk of offending and supporting them to move forward positively to the future.The main purpose of the Youth Justice Team is to prevent children from entering the Criminal Justice System, and to prevent those involved in the Criminal Justice System from re-offending. Medway Youth Justice team has sought to develop a child first approach to Youth Justice practice that treats children involved in the Youth Justice system primarily as being children first, understanding their individual experiences, and working with them to live positive and fulfilling lives. The Youth Justice Officer will undertake complex assessments of the risk of offending, risk of harm and safeguarding concerns of children involved in the Criminal Justice System. They supervise a caseload of children referred by the Youth Court and by the Police as out of court disposals. They will prepare reports and assessments for both the Youth Court and the Police. They will be required to assess the risks, safeguarding issues and diversity needs of children and plan and deliver interventions responsive to these needs.The Youth Justice Officer will hold a caseload of children who have been assessed as being at risk of re-offending / or causing harm to the community, and of being themselves vulnerable and at risk. They will deliver individual and sometimes group-interventions to these children. They will deliver interventions in accordance with the National Standards for the Youth Justice System and locally agreed practice requirements.About you<ul><li>Educated to degree in relevant subject e.g., Social Work, Youth Justice, Youth Service or Probation studies, teaching, law, criminology, psychology, and the creative arts.</li><li>An understanding of Youth Justice / Criminal Justice legislation.</li><li>Experience of working with children in the Youth Justice System</li><li>Experience of working with young people and adolescents and bringing about positive change in their lives.</li><li>A full driving licence and access to own transport for work purposes.</li><li>Able to engage with children in child first manner.</li></ul> The Youth Justice Service are seeking a Youth Justice Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. <h4> </h4><h4>In return we offer you:</h4><ul><li>Essential Car User allowance or access to a lease car</li><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li><li>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - <a href="https://www.childcarechoices.gov.uk/" target="_blank">https://www.childcarechoices.gov.uk/</a></li></ul> <h4>Our organisation:</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.<h4>Important Information-</h4>Applicants must be able to demonstrate all essential requirements as listed in the job profile<h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.





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To support Adult Social Care by providing an efficient and effective service, which includes producing the four weekly invoices for client’s care charges, setting up direct debits and making contact through telephone, letter and face to face.Deal with queries from clients or their representatives regarding their invoices and prepare relevant correspondence as necessary. Ensure a sensitive, accurate and quality service is provided at all times to internal and external customers.Maintain accurate records of all actions taken, ensuring client files are kept up to date and relevant actions diary dated.Apply current legislation and policy to all cases and ensure that knowledge base is kept up to date.You will have previous experience at reconciling financial data with the ability to interpret and validate complex numerical information and able to spot anomalies to ensure data accuracy. Handling queries via phone, email and face to face with the ability to explain complex information clearly. In return we will offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.Our organisation:Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.Important Information-Applicants must be able to demonstrate all essential requirements as listed in the job profileEqual Opportunities Commitment StatementMedway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.<ul></ul>

Income Officer

Job Title: Travel Trainer Starting Salary: £27,694 progressing to £31,022 per annum Hours: 37.0The post holder is required to be flexible with regards to working hours. The working pattern will be supported by their line manager and will include some early morning starts and availability to support young people on the journey home at the end of the school / college day.Location: StevenageThe postholder will cover West Herts however may be required to be flexible to cover areas countywide when required. Contract Type: Fixed Term End Date Directorate: Childrens Services<h4>About the team</h4>The Travel Training team work closely with young people with Special Educational Needs and Disabilities (SEND) attending schools and colleges to deliver an accredited programme which aims to provide young people with the skills to be able to travel independently from home to school/college.Alongside high levels of face-to-face work with students in the community, Travel Trainers work together as a team to deliver Travel Training initiatives in schools to support young people with their journey to independence.In order to generate referrals, the Team develop and maintain strong professional relationships with schools, Colleges and partner agencies within HCC to identify young people who fit the programmes criteria and who are suitable for the programme.The Travel Training team is established and highly regarded within Hertfordshire and provides a consistent training programme. You can make a real difference to young people with an Education Health and Care Plan (EHCP) in helping them develop life changing skills which will enable them to develop their independence and confidence which can then enhance their social, educational and employment opportunities.<h4>About the role</h4>The role requires working with young people with an EHCP at KS3 - KS5 who have been identified by the school/ college, from partner agencies and referrals and assigned by the line manager as pupils who will benefit from Travel Training.The Focus of the role is to;<ul><li>Work face to face with young people in the community to support them to become independent</li><li>Identify and prioritise young people who are most likely to benefit from travel training.</li><li>Ensure eligibility criteria is met and that they are suitable for the programme.</li><li>Maintaining accurate records of students’ progress and reporting to line manager.</li></ul>The postholder will be required to:<ul><li>Develop the travel training skills of the students, in the classroom and in the community, assisting students in class based and practical activities where applicable.</li><li>You will have face to face meetings with families and 1:1 support with young people while out in the community. Excellent communication skills, empathy, patience and the ability to understand individual needs are vital attributes.</li><li>The role involves planning and managing your own caseload and work patterns whilst being supported by the Travel Trainer manager.</li><li>The post holder will be required to keep accurate records and manage own workload to keep records up to date in line with deadlines.</li><li>The ability to communicate professionally via email, telephone and face to face with partner agencies, young people and their families is essential.</li><li>As part of this role, you will be required to travel to sites across the county using your own mode of transport.</li></ul><h4>About you</h4>Essential:<ul><li>Able to work flexible hours including early starts. This is essential for this role.</li><li>Driving Licence and access to a vehicle.</li><li>Evidence of previous experience of working with young people with SEND including monitoring and development.</li><li>Flexible approach to working and problem solving.</li><li>Excellent communication skills (written and verbal) and the ability to keep up-to-date and accurate records.</li><li>Experience of planning and managing a case load.</li><li>Experience of delivering presentations and learning resources to groups of young people.</li><li>Ability to work on an individual basis using own initiative.</li><li>Evidence of previous experience in maintaining health and safety standard and safeguarding whilst working with people in the community</li></ul>Desirable:<ul><li>Teaching experience.</li><li>Evidence of previous experience in maintaining health and safety standard and safeguarding whilst working with people in the community.</li><li>Evidence of previous experience of working with young people with SEND including monitoring and development.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Community Services, level COM7 job profile. Please locate this via:Job profiles - Community servicesTo hear more about this opportunity please contact Stuart Scarrott <a href="mailto:stuart.scarrott1@hertfordshire.gov.uk" target="_blank">stuart.scarrott1@hertfordshire.gov.uk</a>Interview Date: 26th Aug&nbsp;Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Travel Trainer

Job DescriptionSalary: £29,253&nbsp;- £32,736&nbsp;per annumGrade: CPermanent Contract37 Hours per weekSituated on the River Thames, Thurrock is an ambitious unitary with vision and opportunities for its residents and businesses.Thurrock’s Debt Management Team is a highly recognised services having been nominated twice for the IRRV (Institute of Revenues Rating and Valuation) Most Improved Team of the Year Award and was in the finalists in 2012 and achieved a Bronze Award in 2013.The team are currently looking for a&nbsp;Recovery Officer&nbsp;to join this dynamic team.&nbsp;You would be involved in collection of personal and commercial debt totalling over £230m per year. We make collections on services such as Revenues and Benefits, Non-Domestic Rates, Trade Waste and Sundry debts. You will have a portfolio of accounts which will require a variety of contact streams including telephone calls, written enquiries, emails, face to face visits and attendances to Court.The ideal candidate will have:<ul> <li>Confidence to be able to manage difficult conversations</li> <li>A knowledge debt collection processes</li> <li>A full knowledge and understanding of the Thurrock Fair Debt Policy</li> <li>Experience using negotiation skills</li> <li>Experience of communicating with members of the public.</li></ul>&nbsp;In return for your time and commitment, we offer:<ul> <li>Generous annual leave entitlement – 25 days rising to 30 after 5 years’ service</li> <li>Flexible working to support a good work life balance</li> <li>An excellent Employee Assistance Programme</li> <li>Excellent training opportunities and an established CPD programme</li> <li>Reflective supervision and management support</li></ul>A Disclosure and Barring Service (DBS) Check at Basic Level is required for this post.&nbsp;Advert Closing Date<ul> <li>Redeployment Only:&nbsp;21st August 2025</li> <li>Internal &amp; External:&nbsp;31st August 2025</li></ul>Interview Date:&nbsp;To Be ConfirmedTo view the Job Profile and Person Specification please follow the link below:<a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/Eb7_2cbo5HtLsz9rPzt8Uz8BtX1DpN1-AAIjBwuGtzEHQw?e=PoPaH3" target="_blank">Download Job Profile (PDF Document)</a> &nbsp;“If you encounter an error message when opening the Job Profile link please refresh the error page”About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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Thurrock Council

Debt Recovery Officer

Job DescriptionSalary: £24.30 - £27.33 per hour, depending on grade. Subject to increase for 24/25 pay yearGrade TUTLEC 1 – 4 depending on qualifications and experience.Casual Contract - Hours per Week are variable (as &amp; when required) and subject to demand<ul> <li>Thurrock Adult Community College is the local authority’s provider of adult education for Thurrock. Our main base is in the Old Court House in Grays, but we deliver courses across the borough.</li> <li>You will be responsible for planning courses and lessons, creating resources, teaching lessons, and marking learners work and giving developmental feedback.</li> <li>Experience of teaching adults is required.</li> <li>Experience of teaching individuals with learning difficulties is essential.</li> <li>You will have level 2 qualifications in English and maths, a level 3 award in Education and Training and ideally a level 5 teaching qualification for teaching in post 16 sector. We will consider applications from individuals with no formal teaching qualifications, depending on experience, but you will need to achieve the level 3 award within the first year of teaching and the level 5 diploma within the second year.</li> <li>An Enhanced DBS check with children’s barred list is required.</li></ul>Closing Date: 24th August 2025Interview Date: To Be ConfirmedIf you have any questions or wish to discuss the post further, please contact <a href="mailto:Fay.Stone@thurrock.gov.uk" target="_blank">Fay.Stone@thurrock.gov.uk</a> To view the Job Profile and Person Specification please follow the link below: <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/EQxxjrfufk9EjufmeBXBpX4BkeAfMIG-jA9HUmp6THyslA?e=Y3Rk6g" target="_blank">Download Job Profile )PDF Document)</a> &nbsp;About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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Tutor (Casual) - Adults with Learning Difficulties

<h4>The Role</h4>Step into a Senior Role that Makes a Lasting ImpactAre you an experienced social worker ready to take the next step in your career? Do you want to play a key role in shaping high-quality, person-centred care for adults in Southwark?This could be your perfect next move.We’re looking for Deputy Team Managers – also known as a Senior Social Workers – to join our Adult Social Work Services. This role offers the best of both worlds: the opportunity to hold a meaningful, senior position while remaining close to frontline practice and the people we support.You’ll be a vital part of a dynamic, multi-disciplinary team, working alongside skilled colleagues to support adults with physical disabilities, older people, adults with dementia, and carers. You’ll bring your expertise and leadership in practice to complex cases, support less experienced team members, and contribute to a collaborative, supportive culture.Why Join Southwark?We understand that more and more professionals are valuing the long-term benefits of permanent roles—like career stability, funded development and the chance to build lasting relationships with the people they support.At Southwark, we offer:<ul><li>a stable, secure role with clear pathways for progression</li><li>generous benefits, including annual leave and pension</li><li>funded training and CPD, including leadership programmes</li><li>flexible and hybrid working, plus the tools you need to thrive</li><li>strong professional support, including from our Principal Social Worker and OT</li></ul>Who We're Looking ForYou’ll be an experienced and confident social worker who is:<ul><li>a qualified and registered Social Worker.</li><li>experienced, with post-qualification training or equivalent expertise in a relevant field.</li><li>knowledgeable about current and emerging adult social care legislation</li><li>skilled in managing complex cases and safeguarding work</li><li>a strong communicator who supports colleagues and promotes best practice</li><li>committed to high standards of care and person-centred support</li><li>ready to step into a senior position within a supportive team</li></ul>Whether you're seeking greater responsibility or looking to deepen your impact without moving fully into management, this role provides the opportunity to grow while staying rooted in practice.To apply, please indicate which team you’re interested in joining. Learn more about our teams and what they do <a href="https://www.southwarkadultsocialcarejobs.co.uk/services/" target="_blank">here</a>. This post requires an Enhanced DBS check.Benefits and more information:In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our <a href="https://jobs.southwark.gov.uk/why-us/" target="_blank">Staff Benefits</a> page.Guaranteed Interview Scheme:As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:<ul><li>Members of the Armed Forces and veterans</li><li>Are currently in care, or have previously been in care</li><li>If you consider yourself to be disabled or if you have a long-term health condition</li></ul>We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our <a href="https://www.southwark.gov.uk/engagement-and-consultations/southwark-stands-together" target="_blank">Southwark Stands Together programme</a>. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.





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Southwark Council

Deputy Team Manager - Adults

<h4>The role</h4>This is an exciting opportunity to join our friendly and dedicated Learning and Development team as we continue to support the growth, development and transformation of our workforce.As a Learning and Development Administrator, you'll play a key role in the day-to-day coordination of a wide range of training programmes delivered across the council. From managing course bookings and handling queries to maintaining accurate training records and supporting with evaluations, your work will help ensure a smooth and professional learning experience for all staff.You’ll work closely with our Learning and Development Partners, liaising with internal teams and external training providers to support the planning, procurement and delivery of learning and development activities. Your responsibilities will include updating our learning management system, processing course payments, and using digital platforms to promote and monitor training. This is a varied and fast-paced role where strong organisational skills and a commitment to excellent customer service are essential to keeping everything running effectively.Whether it's safeguarding, social care, leadership development or digital training, you’ll be part of the engine behind our learning offer. Your work will help ensure colleagues across the council have access to high-quality development opportunities that support both individual growth and wider organisational goals.If you're looking to build your experience in a supportive and forward-thinking environment, this role offers a great platform to do just that.Key responsibilities:• Coordinate and manage a variety of learning and development activities across the council• Act as the first point of contact for training queries, providing helpful and responsive support• Liaise with internal teams and external providers to support the smooth delivery of training programmes• Maintain accurate training records and update content on the learning management system• Support the end-to-end process of course administration, including bookings, evaluations, and payments• Embrace digital tools and systems to enhance the learning experience and improve service deliveryWhat you’ll bring to the role:We’re looking for someone who brings a strong mix of organisational skills, customer focus, and a passion for learning and development.• Experience working in a HR/OD or similar environment providing high-quality customer service to both internal and external stakeholders• A good understanding of the learning and development function within an organisation• The ability to plan, organise and prioritise workload to meet tight deadlines• Confident written and verbal communication skills, with strong attention to detail• Experience coordinating training or projects in a busy team environment• Proficiency with learning management systems and common business IT applications• An understanding of the importance of accurate data collection and analysis<h4>Additional details</h4>Please note this role is being offered on a fixed term contract basis for a duration of 6 months. We encourage any internal staff to gain agreement from their substantive line manager if considering this as a secondment opportunity.Employee benefits:You’ll join a motivated, driven, and supportive team that values each of its members and strives for excellence. You’ll also be part of a successful, high-achieving service making a real difference to the lives of residents across the borough. In return for all your hard work, skills and experience, you will receive:• A competitive base salary (pro rata for part time staff)• Strong supportive senior management team• Regular one to one supervision• Professional development &amp; training opportunities• Clear career development pathways• Agile and flexible working arrangements• Local Government Pension Scheme (LGPS)• Season ticket and cycle loans• Annual Leave starting at 27 days per year, increasing to 35 (with length of service) (pro rata for part time staff)• Wellbeing programme• HSF Health plan and eye care scheme• EAP employee assistance programme, confidential counselling and support• Social clubs and staff groupsGuaranteed Interview Scheme:As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:• Members of the Armed Forces and veterans• Are currently in care, or have previously been in care• If you consider yourself to be disabled or if you have a long-term health condition.<h4>Why Southwark?</h4>Southwark Council is the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues such as The Shard, The Tate Modern and Borough Market along with conservation areas, historic buildings, social enterprises and a young, diverse, and growing population.At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals, and attend our universities. Our refreshed borough plan and focus on Southwark 2030 and Southwark Stands Together, underpins all that we do.<h4>Recruitment timetable</h4>Closing date: 29/08/2025 at 23:59**We reserve the right to close this vacancy early if we receive sufficient applications for the role, in which case we will move the key dates for the process. Therefore, if you are interested, please submit your application as early as possible.Interview date: to be confirmed#LI-PC1Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2553151&amp;ptId=106840" target="_blank">Click here to view the Job Description and Person Specification</a></li></ul>





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Learning & Development Administrator

Plasterer (Multi-Skilled) Housing Maintenance and Asset Management 37 hours per week, Monday to Friday 8:00 AM to 4:00 PM.PermanentSalary: £28,518–£30,141 per annum Pay award pendingJoin Our Team and Help Shape Homes That MatterWe are committed to delivering a high-quality, customer-focused service to our residents—placing their needs at the heart of everything we do. As our team continues to grow, we’re creating exciting new opportunities for skilled professionals who want to make a meaningful impact in their community. If you're a dedicated Plasterer who shares our values and takes pride in delivering excellent service, we’d love to welcome you to our team.As part of our Housing Maintenance and Asset Management Business Unit, you’ll play a vital role in maintaining and improving homes across our district. You’ll work alongside a supportive and passionate team, focused on achieving consistently excellent results and ‘right first time’ outcomes.In return, we offer a fantastic range of benefits:<ul><li>Enrolment in our career-average Local Government Pension Scheme</li><li>Generous annual leave entitlement, increasing with length of service</li><li>A wide range of family-friendly benefits and 1 day's paid volunteering leave per year</li><li>Access to a lifestyle benefits platform and a funded health cashback plan</li><li>Provision of a works vehicle</li><li>£10/month gym membership at one of our four district gyms</li></ul>What you’ll do:<ul><li>Carry out general plastering repairs and maintenance tasks</li><li>Complete additional maintenance tasks within your skillset to ensure effective service delivery</li><li>Provide exceptional customer service to our tenants</li><li>Work efficiently and to a high standard, aiming for ‘right first time’ results</li><li>Adhere to safe working practices at all times</li><li>Maintain accurate records of work completed</li><li>Collaborate with colleagues across the team to deliver outstanding service</li></ul>What we’re looking for:<ul><li>Experience in plastering and general building works, including repairs and maintenance in domestic and commercial settings</li><li>A City &amp; Guilds / NVQ Level 2 certificate in Plastering or equivalent qualification</li><li>Ideally, multi-skilled experience in areas such as basic plumbing and painting</li><li>A full driving licence, due to the nature of the role</li></ul>This is your opportunity to be part of a team that values your craftsmanship, supports your development, and is dedicated to improving lives across our community. Ready to make your mark?We’re an ambitious, forward-thinking Council with strong values and a culture focused on delivering our best for customers. We pride ourselves on our organisational culture and regularly receive positive feedback from employees. Our internal engagement programme ensures staff voices are heard, and they remain informed about Council activities and events.For an informal chat about the role, please contact Jordan Hempenstall, Responsive Repairs and Voids Manager, at <a href="mailto:Jordan.Hempenstall@newark-sherwooddc.gov.uk" target="_blank">Jordan.Hempenstall@newark-sherwooddc.gov.uk</a>.As an employer we will promote an inclusive working environment to maintain and develop a forward thinking and diverse workforce.Veterans/family of forces/ex-forces, those in care/care leavers, and candidates who declare disabilities (as defined by the Equality Act 2010) will be guaranteed interviews provided they have demonstrated that they meet the essential criteria of the post as detailed in the Person Specifications on their application forms. Closing Date: Interviews: To be confirmed.<ul></ul>

Newark & Sherwood District Council

Plasterer

Customer Service Advisor – RepairsHousing Maintenance and Asset ManagementPermanent37 hours per weekNS6 £25,992- £27,269 per annum Join Our Growing Team and Help Make a Real DifferenceWe are committed to delivering a high-quality, customer-focused service to our residents—placing their needs at the heart of everything we do. As our team continues to grow, we’re creating exciting new opportunities for passionate individuals who want to make a meaningful impact in their community. If you’re someone with excellent customer service skills and a genuine desire to help others, we’d love to welcome you to our Housing Repairs Customer Service Team.In this role, you’ll be at the frontline of our housing repairs and asset works service, providing advice and information to residents over the phone and online. You’ll be part of a supportive and dedicated team, working together to deliver effective services across our district.In return, we offer a fantastic range of benefits:<ul><li>Enrolment in our career-average Local Government Pension Scheme</li><li>Flexi scheme and hybrid working options</li><li>Generous annual leave entitlement, increasing with length of service</li><li>A wide range of family-friendly benefits</li><li>1 day's paid volunteering leave per year</li><li>Access to a lifestyle benefits platform and a funded health cashback plan</li><li>Free car parking until June 2026</li><li>£10/month gym membership at one of our four district gyms</li></ul>What you’ll do:<ul><li>Provide a high-quality, customer-orientated advice and information service</li><li>Communicate effectively with residents via phone and online channels</li><li>Support housing repairs and asset works by offering accurate and timely information</li><li>Work collaboratively with colleagues to ensure excellent service delivery</li></ul>What we’re looking for:<ul><li>Experience in providing information and advice in a customer service setting</li><li>Knowledge and understanding of housing repairs work and works planning</li><li>Strong communication skills and the ability to adapt to changing priorities</li><li>Confidence in using your own initiative in a busy, fast-paced environment</li></ul>This is your opportunity to be part of a team that values your skills, supports your growth, and is dedicated to improving lives across our community. Ready to make a difference every day?We’re an ambitious, forward-thinking Council with strong values and a culture focused on delivering our best for customers. We pride ourselves on our organisational culture and regularly receive positive feedback from employees. Our internal engagement programme ensures staff voices are heard, and they remain informed about Council activities and events.For more information about the role, or for an informal chat, please contact Michelle Bentley on 01636 551620 or <a href="mailto:michelle.bentley@newark-sherwooddc.gov.uk" target="_blank">michelle.bentley@newark-sherwooddc.gov.uk</a>As an employer we will promote an inclusive working environment to maintain and develop a forward thinking and diverse workforce.Veterans/family of forces/ex-forces, those in care/care leavers, and candidates who declare disabilities (as defined by the Equality Act 2010) will be guaranteed interviews provided they have demonstrated that they meet the essential criteria of the post as detailed in the Person Specifications on their application forms. Closing Date: Friday 22nd August 2025Interviews: To be confirmed.<ul></ul>

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