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Applications are invited from dynamic, experienced and suitably qualified HLTA at our successful primary school. The school provides education for boys and girls between the ages of three and eleven.Bryn Primary’s school motto is Aspire, Believe, Challenge.Bryn Primary school is situated in the community of Pontllanfraith near Blackwood, which has good road links to Cardiff, Newport and the Valleys.&nbsp; The school has excellent community links and benefits from a very supportive PTA, the school also has extensive green space within its grounds and is an open, supportive and inclusive school with a culture that is positive and friendly.&nbsp;&nbsp;&nbsp;We are looking to appoint an HLTA who:&nbsp;<ul><li>Is highly motivated to support children to make progress and fulfil their potential.</li><li>Is innovative, reliable and willing to contribute positively to our wider school community.</li><li>Has experience of leading learning and inspiring pupils within a Nursery setting.</li><li>Is confident in assessing children's progress and developing appropriate, well-planned activities to meet their individual needs</li><li>Has a genuine interest in working collaboratively with children, young people, and their parents/carers, both inside and outside the classroom.</li><li>Places pupil wellbeing at the heart of their practice</li><li>Is confident to lead a team of support staff efficiently and effectively.</li><li>Has high expectations of themselves and those around them, with a steadfast commitment to raising standards.</li><li>Is prepared to provide PPA cover for classes R- Year 6</li></ul>Closing Date for applications is Thursday 10th July 2025Shortlisting will take place on Friday 11th July 2025Lesson Observations will be held on Wednesday 16th July 2025Interviews will be held on Thursday 17th July 2025To view the Job Description and Person Specification please select the relevant attachment from the attachments list.To request an application form please contact the school directly on 01495 225690. Completed application forms should be returned to:Mrs J Khan, HeadteacherBryn Primary School Forest HillPontllanfraithBlackwoodNP12 2PLApplication forms are available from the ETEACH website or the school.Applications may be submitted in Welsh.&nbsp; Any application submitted in Welsh will not be treated less favourably than an application submitted in English.We are legally required to ask you to provide evidence of your right to work in the UK.&nbsp; Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.This post is exempt from the Rehabilitation of Offenders Act (1974) and a comprehensive screening process will be undertaken on all successful applicants.&nbsp; This will include an enhanced check with the Disclosure and Barring Service.Under the Education (Wales) Act 2014 all Learning Support staff in schools, (which includes the post referred to herein), must be registered with the Education Workforce Council for Wales (EWC) from 1 April 2016.Your employment will be subject to satisfactory documentary evidence of registration, and continuing registration, as a Learning Support Assistant with the EWC.Information on how to register with the Education Workforce Council (EWC) can be found on the following website <a href="https://www.ewc.wales/site/index.php/en/" target="_blank">https://www.ewc.wales/site/index.php/en/</a> or by telephoning, 02920 460099. &nbsp;It is your responsibility to ensure you register and continue to register as part of your terms and conditions of employment.This vacancy has been processed in English only because there are no Welsh language requirements. 





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Caerphilly County Borough Council

Teaching Assistant Level 4 (HLTA) - Bryn Primary School

Job Title: Leaving Care Personal Adviser Starting Salary: £33,366 progressing to £36,124 per annum (pro rata for part time) – pay award pending Hours: 37.0 Location: Hemel Hempstead Contract Type: Permanent Directorate: Childrens ServicesPlease note we have x2 vacancies:1. Full time - Permanent Role - Stevenage 2. Full time - Fixed Term Role until 11/06/2027 - Stevenage<h4>About the team</h4>We want to empower families with multiple and complex needs to achieve better outcomes and prevent the escalation of issues they face. Intensive Family Support Teams, provides a safe and effective multi-agency service, which responds quickly and intensively to families’ needs.<h4>About the role</h4>In this role you’ll be responsible for a caseload of families delivering 1-1 and group based interventions to them in partnership with other agencies in Hertfordshire. Through this support it is intended that families will achieve sustainable improved outcomes underpinned by an agreed plan. Your role will involve conducting school and home visits, offering practical support to families, as well as attending appointments with children and their families. You will have the opportunity to facilitate group sessions such as Domestic Abuse support or parenting groups, as well as arranging and facilitating Team Around the Family meetings as the Lead Professional. The position involves working directly with children and families, as well as working closely with other agencies such as schools, CAB, housing, HCC teams, SEN teams and Health professionals.<h4>About you</h4>Essential:<ul><li>Experience working in a role delivering support to children, young people and their families.</li><li>Excellent communication skills are a must, and the confidence to initiate and participate in difficult conversations is an important aspect of the role.</li><li>Strong skills in building and maintaining relationships with children, families and other professionals.</li><li>Competence in using a variety of IT devices and software packages for producing reports and assessments.</li><li>Full UK Driving licence and regular access to a vehicle will be required.</li></ul>Desirable:<ul><li>Experience of completing assessments would be beneficial.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC9 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact:Leaving Care Personal Advisor - Full-time permanent role - Joanne Black (<a href="mailto:joanne.black@hertfordshire.gov.uk" target="_blank">joanne.black@hertfordshire.gov.uk</a>)Leaving Care Personal Advisor - Full time fixed term until 11/06/2027 - Nazneen Arif (<a href="mailto:nazneen.arif@hertfordshire.gov.uk" target="_blank">nazneen.arif@hertfordshire.gov.uk</a>)Interview Date: 29th and 30th JulyBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Hertfordshire County Council

Leaving Care Personal Adviser

<h5>The job and the opportunity </h5>Are you a data-driven and passionate about making a difference? 💡 Join the Cambridgeshire &amp; Peterborough Combined Authority as an Analyst and help shape policy that transforms communities across our region.👇 What You’ll Do:<ul><li>Support performance reporting and programme evaluation</li><li>Communicate insights via reports, dashboards, blogs &amp; more</li><li>Collaborate across teams to drive smarter decision-making</li></ul><h5>What we're looking for </h5>📚 A degree or equivalent experience in a relevant field (e.g. Human Geography, Public Policy) 📊 Skills in Excel, Power BI, SPSS (or similar) 🗺️ Bonus if you know GIS (e.g. QGIS, ArcGIS) 🧠 Sharp analytical thinking and a capability for communicating findings clearly 🤝 A team player with a can-do mindset and integrity<h5>Why Join Us? </h5>At the heart of our Policy, Insight &amp; Performance team, you’ll work on meaningful projects that support sustainable and inclusive growth across Cambridgeshire &amp; Peterborough. 💬 Your insights will inform strategy and drive positive change.🌟<a href="https://cambridgeshirepeterborough-ca.gov.uk/wp-content/uploads/documents/HR/job-vacancies/Data-Analyst-JD-final.pdf" target="_blank">Full Job Description</a>📥 Apply now: Submit your cv and covering letter by 15th July 9am to <a href="mailto:recruitment@cambridgeshirepeterborough-ca.gov.uk" target="_blank">recruitment@cambridgeshirepeterborough-ca.gov.uk</a>





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Cambridgeshire and Peterborough Combined Authority

Data Analyst

Our Story:Halton is a vibrant local authority with a rich history and heritage, featuring two iconic bridges that connect communities across the River Mersey. Located in Cheshire, Halton boasts excellent transport links between Liverpool and Manchester, as well as close proximity to both Liverpool John Lennon and Manchester Airports.Our progressive community strategy aims to bring about meaningful, long-term improvements that enhance lives. It’s an exciting time to join us as we develop new policies and transform the way people access services.We are immensely proud that when asked what’s great about working for Halton, the most popular response from our workforce has been ‘our colleagues’. Our Team:Located within the Cemeteries &amp; Crematorium Services department in Runcorn, our dedicated and efficient office team provides vital administrative support to the local community. We work in a focused, well-organised environment where attention to detail and sensitivity are key. Based in Picow Farm Road, the team operates from a professional office setting with a standard Monday to Friday schedule, and we also benefit from a flexi-time system, offering greater flexibility around start and finish times.Your Contributions:As a valued member of our Cemeteries &amp; Crematorium Office team, you will collaborate closely with colleagues to ensure compassionate and efficient service is delivered.Your key responsibilities will include:<ul><li>Daily financing - Manage the financing of all burial and crematorium services using our in-house Cemeteries System. Raise invoices weekly for various Funeral Directors and Stonemasons using the financial system ‘Agresso,’ ensuring they are promptly sent to the appropriate parties.</li><li>Communication - Answer incoming phone calls and emails promptly, providing courteous and helpful responses to inquiries from funeral directors, stonemasons, and families. Book burials, scatterings, and cremations using the Cemeteries booking system.</li><li>Grave Ownership Transfers -Facilitate the process of grave ownership transfers. This includes receiving and reviewing applications, determining the appropriate legal route for transfer, and preparing the necessary Statutory Declaration forms or other relevant documentation. Ensure all forms are completed accurately and in compliance with legal requirements, and coordinate with relevant parties to facilitate a smooth and legally compliant transfer process.</li><li>Memorial Permits - Efficiently process grave memorial permits in accordance with our Cemetery Rules &amp; Regulations for each of the four cemetery sites within the borough.</li><li>Notification of Burial or Cremation -Complete the ‘Notification of Burial or Cremation’ for each cremation and full coffin burial daily, ensuring these are promptly returned to the correct corresponding Registrars Office. </li></ul>Our Offer:Aside from working with a great team, our employees have access to a fantastic range of benefits, including:<ul><li>A generous annual holiday allowance starting at 34 days per year (including bank holidays), increasing with long service</li><li>Membership of our defined benefit, salary-linked Local Government Pension Scheme (LGPS) with generous employer contributions</li><li>3 x Salary Life Cover via Local Government Pension Scheme</li><li>Investment in your personal development </li><li>Free Car Parking at HBC sites </li><li>Flexible working arrangements </li><li>Extensive employee benefits platform including discounted shopping, car leasing, gym memberships, wellbeing hub and Employee Assistance Programme. </li></ul>Next Steps:At Halton Borough Council, we want all of our candidates to feel well-informed so if you would like to have an informal chat about this role, please contact Michael Owen <a href="mailto:Michael.owen@halton.gov.uk" target="_blank">Michael.owen@halton.gov.uk</a> 0151 511 7857Interviews will take place on 06/08/25At Halton Borough Council we want to ensure that our communities are represented across our workforce and a vital part of this is to encourage diversity in all respects. We are committed to making our recruitment practices barrier-free and tailored to best suit the needs and strength of the individual. This includes making adjustments for people with a disability, neurodiversity or with long-term health conditions. If you require accommodations, please reach out during the recruitment process so that we can make this the best possible experience for you – <a href="mailto:resourcing@halton.gov.uk" target="_blank">resourcing@halton.gov.uk</a>Please refer to the attached Job Profile for further information about the role and our values.We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. If you’re interested, please complete your application as early as possible.We look forward to receiving your application!





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Halton Borough Council

Halton Borough Council's Plan

Cemeteries Business Administration Apprentice

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Revenues Development Officer

Grade G: £31,586 - £35,235 per annum (pay award pending)

Post Number: RF589

Permanent - 37 Hours per week
Benefits to you:
<ul>
<li>Casual Car User Allowance </li>
<li>Flexitime Scheme</li>
<li>Local Government Pension Scheme</li>
<li>Discounted Council Leisure Centre Membership</li>
<li>26 days holiday and 31 after 5 years’ continuous service</li>
<li>Cycle Scheme</li>
<li>Free Car Parking</li>
</ul>

Cannock Chase District Council and Stafford Borough Council are committed to achieving excellence in the administration, billing and recovery of Council Tax from their shared Revenues Service.
The following opportunity has arisen for a candidate with the appropriate skills, experience and commitment to join our service. Whilst the successful candidate will be based primarily in Cannock, you may be required on occasion to work at sites across the Cannock Chase and Stafford Borough areas.
The post holder will be responsible for the development of processes and systems within the Revenues department, to ensure that the best use is made of the technologies available.
The post holder will assist with the day to day supervision of a team dealing with Council Tax administration, billing and recovery across the whole of the administrative area of Cannock Chase Council and Stafford Borough Council and must have experience in a Local Authority Revenues Service.
The successful candidate will have a detailed knowledge of Council Tax legislation, be able to make clear decisions in difficult cases and have the ability to effectively communicate the complex and frequently changing legislation.
The post holder will be required to perform the duties of the Senior Revenues Officer as required and to deputise for the Principal Revenues Officer in his/her absence.
Holding an IRRV Technician qualification would be desirable.
To apply for this vacancy online please go to <a href="https://cannock.engageats.co.uk/V2/Login" target="_blank">https://cannock.engageats.co.uk/V2/Login</a>
Alternatively, please telephone 01543 462621 or write to HR Services, Cannock Chase Council, Civic Centre, Beecroft Road, Cannock, Staffordshire, WS11 1BG or e-mail <a href="mailto:vacancies@cannockchasedc.gov.uk" target="_blank">vacancies@cannockchasedc.gov.uk</a> quoting post number RF589.
The closing date for receipt of completed applications is Sunday 20th July 2025.
THE COUNCIL IS AN EQUAL OPPORTUNITIES EMPLOYER

Revenues Development Officer

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<h2>Job introduction</h2>We offer a wide range of benefits to our employees, these include:<ul>
<li>
Generous annual leave entitlement starting at 28&nbsp;days annual leave per year, 29&nbsp;days for senior managers (pro rata, depending on how many hours per week you work), plus bank holidays. An additional 5 days, linked to continuous service, and ability to purchase up to 6 weeks additional leave per year.</li>
<li>
Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection.</li>
<li>
Cycle to work scheme.</li>
<li>
Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.</li>
<li>Car Lease scheme.</li>
<li>
Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.</li>
<li>
Ongoing training and development opportunities.</li>
<li>
A variety of flexible working options&nbsp;</li>
<li>
Our West Ways of Working&nbsp;– We want our workforce to thrive, and we equip our employees with the right technology to support hybrid and collaborative working, on or off site, depending on the role.</li>
<li>
Making a difference - If you want to use your skills and experience with an organisation that are genuinely invested in making a difference, are committed to improving people's lives, and whose success has a direct impact on the wellbeing of your family, friends and people in your local area, then West Northamptonshire Council is the place for you.</li>
</ul><h2>About the role</h2>Obelisk House provides exceptional levels of support in residential and Dementia care.It is situated in a residential suburb in&nbsp;Northampton and it offers a wonderful living environment in which our residents can enjoy an enhanced quality of life.We have teams of friendly and committed staff who provide the highest level of dementia care and residential care.With our great accommodation and facilities and a programme of activities, our care home evoke a home from home atmosphere in which our residents can feel comfortable, content and very well cared for.<h2>Additional information</h2>
As we offer full hands-on training&nbsp;with relevant certifications,&nbsp;you don't have to have experience. BUT you do need to have the want and will to make individuals&nbsp;feel seen and cared for.
At minimum we offer&nbsp;2.5 weeks induction training and a further 2-4 weeks "Buddy&nbsp;scheme" too. We will settle you in, gradually.
This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate, at our cost. West Northamptonshire Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.
Apply now!
As we may close this vacancy early, if we receive sufficient applications for this role before the expiry date.&nbsp;
Career development and training opportunities &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Our team’s learning and development is very important to us. It ensures we have the right people, with the right skills, doing the right job. We are committed to career development and have a variety of career pathways, for those who want to progress or specialise.All new starters are required to complete the Care Certificate, if not already completed previously, alongside mandatory training within their induction period. Courses are updated throughout your employment.<h2>Company information</h2>Our vision at West Northamptonshire Council is 'to make West Northants a great place to live, work, visit and thrive'. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.At West Northants Council, it's about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.When potential is unlocked, talent thrives.Choose a career that offers you a true sense of achievement, fills you with pride and challenges you in a positive way, every day.West Northants Council, where careers thrive.

Relief Care Support Assistant (Obelisk House, Kingsthorpe)

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Part-Time Senior Revenues Officer (Business Rates)

Grade F: £29,093 - £32,654 per annum (pro-rata, pay award pending)

Post Number: RF590

Permanent - 18.5 Hours per week (Wednesday PM, Thursday &amp; Friday)
Benefits to you:
<ul>
<li>Casual Car User Allowance </li>
<li>Flexitime Scheme</li>
<li>Local Government Pension Scheme</li>
<li>Discounted Council Leisure Centre Membership</li>
<li>23 days holiday and 26 after 5 years’ continuous service (pro-rata)</li>
<li>Cycle Scheme</li>
<li>Free Car Parking</li>
</ul>
Cannock Chase District Council and Stafford Borough Council are committed to achieving excellence in the administration, billing and recovery of Business Rates from their shared Revenues Service.
The following opportunity has arisen for a candidate with the appropriate skills, experience and commitment to work in the shared Revenues &amp; Benefits Service. Whilst the successful candidate will be primarily based in Cannock, you may be required on occasion to work at sites across the Cannock Chase and Stafford Borough areas.
The main duties of the post will be to assist with the day to day supervision of a team dealing with Business Rates administration, billing and recovery across the whole of the administrative area of Cannock Chase Council and Stafford Borough Council. You must have experience in a Local Authority Revenues Service.
The successful candidate will have a detailed knowledge of Business Rates legislation, be able to make clear decisions in difficult cases and have the ability to effectively communicate the complex and frequently changing legislation.
The post holder will be required to perform the duties of the Senior Revenues Officer (Council Tax) as required and to deputise for the Principal Revenues Officer (Business Rates) in his/her absence.
Holding an IRRV Technician qualification would be desirable.
To apply for this vacancy online please go to <a href="https://cannock.engageats.co.uk/V2/Login" target="_blank">https://cannock.engageats.co.uk/V2/Login</a>
Alternatively, please telephone 01543 462621 or write to HR Services, Cannock Chase Council, Civic Centre, Beecroft Road, Cannock, Staffordshire, WS11 1BG or e-mail <a href="mailto:vacancies@cannockchasedc.gov.uk" target="_blank">vacancies@cannockchasedc.gov.uk</a> quoting post number RF590.
The closing date for receipt of completed applications is Sunday 20th July 2025.
THE COUNCIL IS AN EQUAL OPPORTUNITIES EMPLOYER

Part-Time Senior Revenues Officer (Business Rates)

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Service Development Officer (Libraries) SO2 
Permanent full time post (36 hrs per week) 
Salary £38,934-£40,755 
 
Enfield Library Service has a vacancy for the role of Service Development Officer. 
Key skills needed for the role: 
 
 - To lead on the planning and delivery of specific projects and initiatives aimed at improving Library services in Enfield Libraries. 
 - To be responsible for the day to day operation and line management of various staff with different roles delivering front line services across different locations. To review, improve and take responsibility for the activities and performance of these staff members and the quality of their work through the PDR process and 121s by identifying appropriate development and training activities and deliver coaching. To deal with any people management issues including recruitment, probationary reviews, initial disciplinary/capability issues and absence management within the team. 
 - To organise and manage delivery of a programme of initiatives across libraries in support of the Council’s objectives including digital inclusion, literacy for children and adults, a love of reading and lifelong learning. 
 - To maintain, monitor and potentially expand current initiatives which bring income to the service and to seek new income generation opportunities. 
 - To monitor project funds and ensure they are spent appropriately and in a timely manner. 
 
Contact Details - 
If you would like to know more about the role, please contact Peter Di Biasio on 020 8132 1811 for an informal discussion or to arrange a visit to the team. 
If you have any difficulties accessing this information, please contact Farida Uddin on <a href="mailto:farida.uddin@enfield.gov.uk" target="_blank">farida.uddin@enfield.gov.uk</a> 
 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. 
Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working. 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month paid sabbatical for Children’s Social Workers 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment.

London Borough of Enfield

Service Development Officer

Job DescriptionOrganisation: London Borough of Waltham ForestSalary:&nbsp;CD1£130,384.56 – £137,022.96 inclusive of London WeightingContract Type:&nbsp;Full-time PermanentWorking hours per week:&nbsp;36Application Deadline:&nbsp;25/07/2025Proposed Interview Date: August/September 2025 (further details on the various selection exercises will be confirmed closer to the time)Reference: 1818About Us:&nbsp;The London Borough of Waltham Forest is a vibrant outer London borough in north London, we have a thriving business district and close transport links to central London. Bursting with culture, energy, and opportunity, Waltham Forest is a great place,&nbsp;benefiting from a blend of ages, heritage and local history&nbsp;where people want to live, work and visit.Waltham Forest is one of thirty-two London boroughs, bordering Hackney, Haringey, Enfield, Redbridge and Epping Forest District Council, in north-east London.Within the borough we have four main neighbourhood areas with a distinct identity: Chingford, Leyton, Leytonstone, and Walthamstow.&nbsp;An estimated&nbsp;278,400&nbsp;residents call Waltham Forest home.Waltham Forest has a younger-than-average population with 24.5% of residents being aged 0 to 19 compared to 23%in London and nationally.Like London, Waltham Forest also has a high proportion of working-age adults aged 16 to 64 (69.6% compared to 68.9% in London and 62.9% nationally).There are proportionately fewer people aged over 65 living in Waltham Forest (10.2%) compared to London (11.9%) and the UK average (18.6%).We are one of the most diverse areas in the country (top 20) with an estimated 47%t of residents are from a minority ethnic background.According to the 2021 Census, the top three countries of origin for residents born overseas are Romania, Pakistan and Other EU countries.&nbsp;The top languages spoken locally other than English are Romanian, Urdu, Bulgarian, Polish, Turkish and Spanish.&nbsp;Waltham Forest full-time workers in 2023 have a median weekly income of £764.80 just below the London average £796.30 higher than the median income for England £682.60.Waltham Forest's deprivation score is 25.209, which means it is ranked number 12 out of all London Boroughs (excluding the City of London) and number 79 out of all 317 authorities in England (<a href="https://lginform.local.gov.uk/reports/view/lga-research/lga-research-report-indices-of-deprivation-2019?mod-area=E09000031&amp;mod-group=AllBoroughInRegion_London&amp;mod-type=namedComparisonGroup" target="_blank">LG Inform</a>).Our Population ProjectionsPopulation projections estimate that the Waltham Forest population will increase from 276,350 residents in 2021 to a total of 287,800 by 2026.The fastest growing group is projected to be those aged 18-21 (13.5%) and 65+ (15.5%).&nbsp;Our Health and DisabilityA total of 12,300 residents considered their health to be bad or very bad. This is equivalent to 6% of the population.Health tends to deteriorate further with age with 42% of population aged 65 and over (10,906) having a limiting long-term health problem or disability.&nbsp;Waltham Forest's Health Index score increased in 2021. The borough has an overall Health Index score of 104.1, which is up 3.6 points compared with the previous year.&nbsp;(A score of 100 represents average levels of health in England in 2015. A higher number always means better health and a lower number means worse health).&nbsp;Educational&nbsp;SettingsIn Waltham Forest, there are currently 51 primary schools, 15 secondary schools, four Family Hubs, four 16 plus, three nurseries and two all-through.In total, there’s approximately 45,000 pupils in Waltham Forest. There are almost twice as many primary school students as there is secondary.&nbsp;Please visit our&nbsp;<a href="https://census-2021-lbwfinsights.hub.arcgis.com/" target="_blank">Data Hub</a>&nbsp;if you would like to find out more about the demographics in Waltham Forest, including data briefs, posters, Power BI dashboard, charts and ONS’s tools.&nbsp;The Council’s preference is for online application. &nbsp;However, if you have a disability and are unable to complete an online application, please e-mail&nbsp;<a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp;About the role:&nbsp;The London Borough of Waltham Forest is looking for a dynamic and strategic leader to spearhead the improvement of resident experience which is at the heart of our transformation journey.&nbsp;This role has direct responsibility for significant service areas across Resident Experience, Business Support and ICT &amp; Digital. This includes overseeing an operational leadership team to drive performance, financial control and delivery of high-quality outcomes. Crucially, this role will also provide system and thought leadership across the Council and with partners to drive behavioural shift, equipping staff to put residents at the heart of everything we do.&nbsp;About YouAs the Corporate Director,&nbsp;you will take this agenda forward, shaping how we interact with our residents and how technology can enable services to be more efficient, inclusive and impactful.&nbsp;You will work across all service areas to design and deliver seamless, relational pathways of support that enable early intervention, reduce failure demand, promote independence and maximise opportunities for strengths-based interventions.&nbsp;You will have responsibility to drive down repeat contacts and other failure demand to unlock significant savings and efficiencies to ensure that we are able to direct support to those that need it most.&nbsp;You will also be accountable for setting the vision and driving delivery of the Council’s Digital and Technology roadmap, ensuring it is future-proof, secure, scalable and aligned to better meet the needs of residents and services. The post holder will bring expertise and experience to advise and lead council-wide transformation in this area.&nbsp;You will have operational accountability and oversight of core infrastructure, data strategy, cybersecurity, systems architecture and technology leadership. You will ensure that the council has a high-performing Digital and Technology service that is responsive to the needs of internal users and resilient in supporting critical frontline services. You will lead the Council’s cybersecurity strategy, ensuring robust technical defences and incident response plans are in place. You will have responsibility for maintaining organisation-wide ICT business continuity.<a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/CD%20of%20Resident%20Experience%20and%20Digital%20Role%20Profile%2030.06.2025%20(002).pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;&nbsp;&nbsp;</a>Key Responsibilities:&nbsp;<ul> <li>Lead and control a range of Council services.&nbsp;</li> <li>Member of the Extended Leadership Team.&nbsp;&nbsp;</li> <li>Accountable for operational and strategic implementation of decisions and direction for the service and for project/programme management for cross cutting corporate and partnership initiatives.</li> <li>Accountable for the integration of a range of professional /operational areas which are critical to the success of the organisation and for performance and service delivery across the service.</li> <li>A significant degree of evaluative judgement is required in relation to risks and issues, with the ability to identify the potential impact of a wide range of changing and potentially conflicting internal and external factors. Conclusions and decisions seize opportunities and mitigate risks.</li> <li>Direction setting, planning and prioritisation is over several years to ensure the service achieves its strategic goals, reviewing and adjusting to take account of the risks and opportunities presented by a changing political and regulatory environment.&nbsp;&nbsp;</li> <li>Post-holder required to attend significant out of hours meetings.&nbsp;&nbsp;</li></ul>Qualifications and Requirements:&nbsp;<ul> <li>Educated to degree level or equivalent standard.</li> <li>Relevant post-graduate/professional qualifications.&nbsp;&nbsp;</li></ul>Terms and conditions:&nbsp;The below terms and conditions apply to this role:<ul> <li>Satisfactory employment references and CIFAS identity checks;</li> <li>Satisfactory declaration of interest;&nbsp;</li></ul>This post is politically restricted therefore the post holder is disqualified from undertaking certain political activities under the Local Government Officers (Political Restrictions) Regulations 1990.&nbsp;As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp;How to Apply:&nbsp;Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp;We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp;Equal Opportunity Employer:&nbsp;Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp;To support the above and reduce the risk of bias in its recruitment activities, the Council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The Council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp;We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp;For more information on the benefits of working for the Council, please visit&nbsp;<a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp;Contact Information:&nbsp;If you have any questions about this vacancy or the application process, please contact&nbsp;Lee Witham, Corporate Director of Culture and Workforce Development at&nbsp;<a href="mailto:Lee.Witham@walthamforest.gov.uk" target="_blank">Lee.Witham@walthamforest.gov.uk</a>&nbsp;or&nbsp;Maria Matthews, Leadership Support Assistant at&nbsp;<a href="mailto:Maria.Matthews@walthamforest.gov.uk" target="_blank">Maria.Matthews@walthamforest.gov.uk</a>If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at&nbsp;<a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp;Click here for further information on the&nbsp;<a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





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London Borough Of Waltham Forest

Corporate Director of Resident Experience & Digital

About UsNorth Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.The RoleWe are looking for an ambitious, enthusiastic, and creative professional to join our team as a Librarian (with initial responsibility for Digital, Information, and Skills). This dynamic and fast-paced role will position you at the heart of a transformative period for our library service. You will contribute to shaping and delivering North Somerset's library strategy and will have responsibility for managing, promoting, and developing key areas of the library service, including digital inclusion, access to information, and skills development. The role also involves executing a vibrant marketing and communications strategy, promoting library services using various tolls including social media and newsletters.As a key part of our forward-thinking team, you’ll develop innovative digital inclusion projects, devise campaigns to promote library services, and support employment and skills development initiatives in collaboration with trusted partners.You’ll also directly manage two Community Services Supervisors and oversee services across multiple library locations. Roles and responsibilities are likely to be reviewed in 2026 following the outcome of the Libraries Transformation review. &nbsp;This is a varied and rewarding role for an excellent communicator with a passion for technology, marketing, and community impact. Bring your expertise, creativity, and leadership to help shape the future of North Somerset’s libraries. We’re looking for a proactive individual who embraces change, radiates positivity, and brings strong management skills to support and inspire our team.Key Responsibilities:<ul><li>Lead on the local delivery of the Universal Library Offer for digital and information: including developing initiatives, identifying opportunities and working with others to promote digital inclusion.</li><li>Oversee the use of library technology, including self-service technology, public and staff computers, and the library management system.</li><li>Collaborate with external partners and internal council teams across directorates to develop / introduce new initiatives.</li><li>Ensure staff can effectively respond to council enquiries received in libraries.</li><li>Develop the marketing strategy to promote key library services to raise the library profile.</li><li>Line management responsibilities.</li><li>Keep up to date with developments in the profession to bring innovation and best practice to the service.</li></ul>This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check. Valid driving licence and own transport, or be able to provide alternative, suitable method of travel is an essential condition for this role.Work StyleAt North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated.This role falls into the category of Flexible Worker which means you can expect to work in the following way:<ul><li>2-3 days in the office.</li><li>Work both from home and libraries across North Somerset, depending on the task at hand.</li></ul>Training is provided to help balance work-life and manage time effectively, with an emphasis on communication for team touchpoints and planning in-office days for collaboration.About YouWe are looking for an individual who is a passionate advocate for libraries, with a good understanding of the role that libraries play in supporting the digital, information and skills needs of people in all sections of society. You must have significant experience of working in libraries or related services where the delivery of excellent customer service is a priority. You should also have achieved, or be working towards, an approved professional qualification relevant to one or more service areas e.g. library and information studies, information management, or CILIP accredited qualifications.Experience in promoting and raising the profile of services through effective communication and social media campaigns to engage diverse audiences is desired.You will need to be adaptable, work well under pressure and be able to solve problems with innovative solutions. You will have experience of managing others and be a good communicator with excellent ICT skills. You will need to manage, organise and prioritise your own work. We’re seeking a dynamic team player who thrives in collaborative environments both within libraries and across wider Council teams demonstrating a supportive management style, a positive attitude to change, and a proactive, ‘can do’ approach to challenges.You will be expected to become a chartered member of the Chartered Institute of Library and Information Professionals (CILIP). Active involvement in professional networks within the sector or commitment to joining and engaging with (if not already a member) is expected.What We OfferAt North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer:<ul><li>Competitive salary and benefits.</li><li>Flexible working arrangements.</li><li>Local Government Pension.</li><li>Opportunities for professional development.</li><li>Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums.</li><li>Opportunity to purchase up to an additional 10 days annual leave each year.</li><li>Dedicated in house Wellbeing Team.</li><li>Salary sacrifice Cycle to Work and Electric Vehicle schemes.</li></ul>Further details of our excellent rewards package can be found in our Benefits booklet.How To ApplyIf you share our&nbsp;vision and values&nbsp;and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.Contact InformationFor further information about the role, please contact Nicki Bobbette, Libraries Services Development Manager, at <a href="mailto:nicki.bobbette@n-somerset.gov.uk" target="_blank">nicki.bobbette@n-somerset.gov.uk</a> or 01934 426602.Important InformationAs a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.Interview Date: Thursday 31 July 2025.Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role.Equal OpportunitiesAt North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.&nbsp;We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.We reserve the right to close this advertisement early or extend the closing date depending on the number of applications received.





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