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Job Title: Customer Interaction Officer Starting Salary: £30,559 progressing to £33,366 per annum (pro rata for part time) – pay award pending Hours: 37.0 Location: Stevenage with hybrid working Contract Type: Permanent Directorate: Growth &amp; Environment<h4>About the team</h4>We are currently seeking a Customer Interaction Officer to join our Customer Interaction Team. This role offers an exciting opportunity to handle highway enquiries in a challenging yet rewarding environment. We are looking for a highly motivated and enthusiastic individual to become part of our dynamic team.<h4>About the role</h4>The position involves managing Complaints from the public and elected officials in a fast-paced setting. The successful candidate will need to effectively manage their time and prioritise tasks.Most Complaints are handled via email, so strong writing skills tailored to different audiences and attention to detail are essential. Our team handles over 2000 cases monthly, requiring logging, chasing, and responding as needed.Each of these cases need to be thoroughly investigated using our various systems. We aim to respond to as many as we can ourselves so you would be expected to learn the highways knowledge and systems to a high level to do this.This role allows you to make a significant impact on the highway service by investigating and responding to various complaints. We encourage a proactive approach to service improvement, which is a key aspect of this position. Covering all aspects of highways, this role provides ample opportunities for learning and growth within the service.<h4>About you</h4>Essential:<ul><li>Proven track record of delivering excellent customer service.</li><li>Previous experience of working to a high standard within agreed KPIs</li><li>Strong interpersonal skills</li><li>Team working</li><li>Excellent communication skills</li><li>Competent in working with Microsoft packages including Word, Teams, Outlook and Excel</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Business Support Services, level BUS8 job profile. Please locate this via:Job profiles: Business support servicesTo hear more about this opportunity please contact <a href="mailto:joe.moir@hertfordshire.gov.uk" target="_blank">joe.moir@hertfordshire.gov.uk</a> or <a href="mailto:magdalena.lennox@hertfordshire.gov.uk" target="_blank">magdalena.lennox@hertfordshire.gov.uk</a>&nbsp;for an informal discussion about the role.Interview Date: w/c 28th July 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





<ul></ul>

Hertfordshire County Council

Customer Interaction Officer

About UsNorth Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.The RoleWe are seeking a dedicated and experienced Social Worker to join our Adult Locality South team. This is a well-established and supportive Adult Social Care Team based at Town Hall, Weston- super- Mare with hybrid working.&nbsp; The team covers Weston, Worle areas and surrounding villages.&nbsp; &nbsp;In this role, you will; work within key legislative frameworks including the Care Act 2014, the Mental Capacity Act 2005 and the Mental Health Act 1983, you will make defensible decisions in partnership with people with care and support needs, supporting them to take positive risks in order to promote and balance their independence, safety and wellbeing.As a Social Worker you will be undertaking Care Act Assessments, and co-producing care and support plans with individuals, identifying their strengths and assets to determine person-centred outcomes. You will undertake Mental Capacity Assessments and be involved in Best Interest Decision making. You will hold a manageable caseload and will have shared responsibility for coordinating safeguarding enquiries in a person-centred way.You will use your social work knowledge, skills and values to promote the rights and choices of people with care and support needs.You will work in close partnership with people with care and support needs, their families, carers and a range of multi-agency partners to achieve desired and eligible outcomes.This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check. Work StyleAt North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated.This role falls into the category of Flexible Worker which means you can expect to work in the following way:<ul><li>Fixed Worker</li><ul><li>4+ days in the office</li><li>Spends most or all of their time in the office, due to nature of the work but can be for reasons such as unsuitable home working conditions or a desire for separation of home and work life.</li><li>The office remains a shared space with cultural encouragement for clear desk policies.</li></ul></ul> <ul><li>Flexible Worker</li><ul><li>2-3 days in the office</li><li>Works both from home and the office, depending on the task at hand.</li><li>Training is provided to help balance work-life and manage time effectively, with an emphasis on communication for team touchpoints and planning in-office days for collaboration.</li></ul></ul> <ul><li>Mobile/Field Worker</li><ul><li>0-1 day in the office</li><li>Includes field workers who primarily work remotely.</li><li>Comes into the office for meetings or focused work. Virtual connections with the team are essential, with portable technology supporting work on the go.</li></ul></ul>About YouWe are looking for an individual who is passionate about Social Work, and who possesses the following skills and experience:Essential Criteria:Please refer to the attached Person SpecificationDesirable Criteria:Please refer to the attached Person Specification We OfferAt North Somerset Council, we value our employees and provide a supportive and inclusive work environment.We offer:<ul><li>Competitive salary and benefits</li><li>Flexible working arrangements</li><li>Local Government Pension</li><li>Opportunities for professional development</li><li>Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums</li><li>Opportunity to purchase up to an additional 10 days annual leave each year</li><li>Dedicated in house Wellbeing Team</li><li>Salary sacrifice Cycle to Work and Electric Vehicle schemes</li></ul>Further details of our excellent rewards package can be found in our Benefits booklet.





<ul></ul>

North Somerset Council

Social Worker

<ul></ul>





Arc Oakbridge School
Are you passionate about supporting young minds and making a real difference in the classroom? We’re looking for a dedicated, energetic, and caring Teaching Assistant to join our fantastic team!
What you’ll be doing:
<ul>
<li>Supporting teachers in delivering engaging lessons</li>
<li>Providing in-class support for individual students and small groups.</li>
<li>Creating a fun, positive, and inclusive learning environment</li>
<li>Developing and implementing bespoke interventions for students in partnership with teaching staff</li>
</ul>
What we’re looking for:
<ul>
<li>A team player who will uphold the mission, values and goals of Arc Oakbridge School
</li>
<li>A can-do attitude</li>
<li>Great communication and interpersonal skills</li>
<li>Experience working with SEN children in an educational setting</li>
<li>A passion for education and helping students thrive</li>
</ul>
Why work for us?
<ul>
<li>Supportive and friendly school community</li>
<li>Ongoing training and development opportunities</li>
<li>A rewarding role where you’ll make a real impact!</li>
</ul>
We value your hard work and dedication, and we’re committed to ensuring you feel supported, both professionally and personally so that you are in the best position to make the most impact for the children in our care.

When you join Kedleston Group, you can be certain that your work will have purpose and meaning. You can also expect a supportive environment which enables you to excel in your role and grow in your career.
You will have access to an attractive benefits package including;
<ul>
<li>Access to health and well-being programmes, including a free and confidential 24/7 helpline and counselling service</li>
<li>Discounts on retail, travel, and leisure through our benefits platform</li>
<li>Cycle to work scheme</li>
<li>Generous life cover</li>
</ul>
Who are we?
Opened in 2018, Arc Oakbridge School is an independent special day school in the Jewellery Quarter, Birmingham with a specially designed learning environment created to meet the needs of autistic children. We provide a calm, low arousal, safe, positive and nurturing place where young people can learn and grow.
Arc Oakbridge School is part of Kedleston Group. We specialise in providing specialist education and care for children aged 7-19 with a range of special educational needs and disabilities (SEND). These include autistic spectrum condition (ASC), attention deficit hyperactivity disorder (ADHD) and social emotional and mental health needs (SEMH).
We are committed to safeguarding and protecting children and we expect all colleagues to share this commitment. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020 and is subject to a range of vetting checks including a criminal records disclosure.

We are a disability confident committed and equal opportunities employer, welcoming applications from all sections of the community.

teaching1002

Kedleston Group

Teaching Assistant

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7665/Child_Protection_-_Experienced_Social_Worker_-_Job_Description.pdf" target="_blank">Child_Protection_-_Experienced_Social_Worker_-_Job_Description</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7666/Child_Protection_-_Experienced_Social_Worker_-_Person_Specification.pdf" target="_blank">Child_Protection_-_Experienced_Social_Worker_-_Person_Specification</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7667/CWD_-_Experienced_Social_Worker_-_Job_Description.pdf" target="_blank">CWD_-_Experienced_Social_Worker_-_Job_Description</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7668/CWD_-_Experienced_Social_Worker_-_Person_Specification.pdf" target="_blank">CWD_-_Experienced_Social_Worker_-_Person_Specification</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7669/Fostering_-_Experienced_Social_Worker_-_Job_Description.pdf" target="_blank">Fostering_-_Experienced_Social_Worker_-_Job_Description</a></li></ul>

To upload your CV you will need to click on the link below and create an account with Jobs Go Public if you have not already done so.
You will also be required to input your name and email address and will be invited to complete an equal opportunities questionnaire.
Are you a Qualified Social Worker?
Do you want to make a difference to the lives of Children and Families through effective Social Care?&nbsp; Do you want to be part of a team that cares and will value your knowledge, experience and you as a person? Then Knowsley Children’s Services could be the place for you.&nbsp;
See what our staff say about working with Knowsley Children's Services: <a href="https://youtu.be/oMH7chd4Qrc" target="_blank">watch here</a>
Be part of what we are building.&nbsp;
Following our recent Ofsted inspection, our Children’s Social Care Services (CSC) department are on an improvement journey - one we would love you to join us on!&nbsp;
Want to work with:&nbsp;
<ul>
<li>A friendly, supportive team who genuinely cares about their employees?</li>
<li>A smaller local authority in easy commuting distance from across the North West with hybrid working options?</li>
<li>Somewhere you can really make a difference to the lives of our Children and Young People</li>
</ul>
Then this may be the role for you...&nbsp;&nbsp;
We have high aspirations for our children and young people and are determined to work together to make the necessary improvements and get to ‘good’ whilst always aiming higher. This is an exciting time to join our service - improving CSC is one of the Council’s main priorities; there’s significant investment in the service, expertise on-hand and opportunities for you to make a real difference; helping to shape the future delivery of CSC for the benefit of our children and young people.&nbsp;&nbsp;
If you choose to join us, you will be coming to an inclusive, supportive, and friendly team.  We have a new engaging and ambitious leadership team in place, who will ensure that you work in an environment where you feel recognised, valued, and listened to.  As a service we offer flexible working, manageable caseloads and a vast array of employee benefits details of which can be found below.  We welcome you to come and join us on this exciting journey– in return we promise to support, develop, and help you achieve your goals.&nbsp;
We are looking for Experienced Social Workers across all of our services including Children with Disabilities, Children looked After, Young Persons Team, and Multi Agency Safeguarding Hub Team.&nbsp;
To be successful you will be a qualified, experienced social worker and you will be professionally registered with Social Work England.&nbsp; You will be committed to making a difference for Children, Young People and their families and you’ll be a great communicator able to quickly build good relationships.&nbsp; It’s important you actively invest in your continuous professional development, and we will support you to do this.&nbsp;
Our offer to you:&nbsp;
<ul>
<li>
We are a Disability Confident Employer, meaning we offer Inclusive &amp; accessible recruitment, offering an interview to disabled people, providing reasonable adjustments, &amp; supporting existing employees. </li>
<li>
Flexible working, Hybrid working arrangements &amp; family friendly initiatives; Our flexible working scheme allows you to manage your hours &amp; plan your life more easily. We will consider requests for flexible working.  For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time.</li>
<li>
Generous Holiday Entitlement: starting at 28 days leave with an option to buy additional 10 days leave </li>
<li>
Manageable Workloads - directors of our service work closely with the Heads of Service &amp; Team Managers to ensure caseloads are manageable &amp; you are supported. </li>
<li>
Differentiated sickness absence for individuals living with a disability. </li>
<li>
Menopause policy supporting women in the workplace. </li>
<li>
Local Government Pension Scheme </li>
<li>
Newly Developed Bespoke Four-Week Induction Programme </li>
<li>
High Quality IT Kit supporting agile working arrangements </li>
<li>
Learning &amp; Career Development: We have a wide range of blended learning opportunities available to all employees, which will be relevant to your job &amp; progression </li>
<li>
Supportive Practice Improvement Team – we have a team of experienced staff who build positive working relationships with staff to work alongside you to embed learning from audits or reviews.</li>
<li>
A range of Workers Groups, , Black &amp; Minority Workers' Group, Lesbian, Gay, Bisexual, Transgender Forum, Neurodiverse Staff Support Group. </li>
<li>
Well-being Support: We want to improve the well-being of our employees both in &amp; out of the workplace </li>
<li>
Apprenticeship Offer </li>
<li>
Secondment Opportunities </li>
<li>
MyTime – our monthly supervisions scheduled with you. This is your one-to-one time solely focused on your career development </li>
<li>
Reflective Supervision - 4 weekly </li>
<li>
Access to Signs of Safety Group Supervision </li>
<li>
Newly Developed Progression Pathway </li>
<li>
Learning at Work Week: A yearly celebration awards to recognise &amp; celebrate individual practice across the council</li>
<li>
Visible and accessible Leadership including Monthly Principal Social Worker (PSW) drop-in sessions </li>
<li>
Themed Practice Learning Week: Providing a range of bitesize learning opportunities. </li>
<li>
Currently Offering Free Parking </li>
<li>
Cycle to Work Scheme: We are committed to greener transport solutions. Our scheme entitles you to significant discounts on the price of a new bike &amp; safety equipment. </li>
<li>Bank holidays</li>
<li>
Eye Tests: We provide all display screen users with a free eye test on request. We have a corporate eye care scheme which includes a contribution to the cost of glasses </li>
<li>
Free Refreshments – Tea, Coffee and Milk</li>
<li>
Discounted Gym Membership </li>
<li>
Credit Union Membership </li>
<li>
VIVUP Discounts &amp; Savings The program offers a staff discount scheme. </li>
</ul>
Please note that sponsorship is not available for this post
Application Process&nbsp;
We promote applications from all sections of the community, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.&nbsp;
At Knowsley we value our applicants and want you to feel well-informed and welcome. If you have any questions about this specific job role or what it is like to work at Knowsley, please contact Laverne Bell-Jones on Tel: 07553620733&nbsp;/ Laura Knights on Tel: 07553619228&nbsp;
If you are interested in any of these vacancies, please upload your CV along with a supporting statement as one document in PDF or Word format. Your CV and supporting statement should be tailored to reflect the competencies within the person specification. Please note your supporting statement should not exceed 1–2 pages in length.

Knowsley Council

Experienced Social Worker (Children's Services)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7685/TA_EYFS_June_2025.docx" target="_blank">TA_EYFS_June_2025</a></li>
</ul>

Completed application forms to be sent to <a href="mailto:Belinda.wood@ldst.org.uk" target="_blank">Belinda.wood@ldst.org.uk</a>

<a href="https://feeds.jgp.co.uk/public_data/ApplicationForms/0000/1534/application_form_June_2024.docx" target="_blank">https://feeds.jgp.co.uk/public_data/ApplicationForms/0000/1534/applicat…</a>

What are we looking for?
An experienced Teaching Assistant to work within, and specialise in, EYFS provision. To work with and supervise individuals and groups of children under the direction/instruction of teaching &amp;/or senior staff, inclusive of specific individual learning needs, enabling access to learning for all pupils and assistance and support in classroom management and behaviour techniques and providing specialist support in a specific curricular / resource area
What can we offer?
<ul>
<li>A forward thinking and vibrant school community that puts children and families at its heart and believes in the power of education in transforming futures.</li>
<li>High quality support and professional leadership development from the extensive expertise within the Liverpool Diocesan Schools Trust and its schools.</li>
<li>A hard working, warm and friendly staff, governors and school community, committed to the flourishing of its children and adults.</li>
<li>Involvement in forward thinking curriculum development, based on the latest educational research.</li>
</ul>
Liverpool Diocesan Schools Trust is committed to safeguarding and promoting the welfare of children and we expect all staff and volunteers to share this commitment to keeping children safe. Any offer of employment will be subject to statutory pre-employment checks including satisfactory references and Enhanced DBS and Barred List checks. This post is exempt from the provisions of the Rehabilitation of Offenders Act 1974 (as amended in 2013 &amp; 2020) and shortlisted candidates will be required to disclose any relevant criminal history prior to interview.

EYS Level 2 Teaching Assistant

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7658/COM926__Ad__Casual_Gallery_and_Visitor_Information_Centre_Assitant.pdf" target="_blank">COM926__Ad__Casual_Gallery_and_Visitor_Information_Centre_Assitant</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7659/COM926__JD_PS__Casual_Gallery_and_Visitor_Information_Centre_Assistant.pdf" target="_blank">COM926__JD_PS__Casual_Gallery_and_Visitor_Information_Centre_Assistant</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7660/Guidance_Notes.pdf" target="_blank">Guidance_Notes</a></li>
</ul>

To apply online: ribblevalley.gov.uk/jobs Other ways to apply: For a paper application pack, send your contact details and vacancy reference number to <a href="mailto:HR@ribblevalley.gov.uk" target="_blank">HR@ribblevalley.gov.uk</a> or call 01200 414596 (24-hour answerphone)



Casual Gallery and Visitor Information Centre Assistant Platform Gallery – Clitheroe
Reference: COM926 Pay: Living Wage Foundation Real Living Wage £12.60 per hour (18 years+) National Minimum Wage £7.55 per hour (16 and 17 years). &nbsp;Plus 12.07% allowance in lieu of holiday entitlement Hours: No guaranteed hours – Cover is required for absences/annual leave from Monday to Saturday Would suit those looking for hours in school holidays/weekends.
Gallery opening times are Monday to Friday 10.00am to 4.30pm, Saturdays 10.00am to 4.00pm and Sundays 11.00am to 4.00pm. Staff working these hours are required to start 15 mins before and finish 15 mins after the opening times.
The Platform Gallery and Visitor Information service highlights the work of a diverse range of artists in the field of contemporary British crafts as well as providing a valuable source of information.
Duties will involve dealing with customers in our shop area, administrative tasks, and assisting visitors to the area who are seeking information.
Applicants must have experience of dealing with members of the public, preferably in a retail or similar environment. &nbsp;Good IT skills, specifically excel, are essential.
*There are no guaranteed hours for this post*
Join us to receive a host of benefits such as favourable working hours, generous leave entitlement, occupational pension scheme and training/development opportunities.
Closing date: Sunday 20th July 2025 Interview date: &nbsp; &nbsp;Monday 28th July 2025
Reasonable adjustments: &nbsp; &nbsp;For any part of the recruitment process, please email us or provide further information on your application form. Right to close early: We reserve the right to close job vacancies before the deadline, so please apply early to avoid disappointment.

Casual Gallery and Visitor Information Centre Assistant

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7662/CLEANER_ADVERT_SEPT_2025.doc" target="_blank">CLEANER_ADVERT_SEPT_2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7663/CLEANER_JOB_DESCRIPTION.docx" target="_blank">CLEANER_JOB_DESCRIPTION</a></li>
</ul>

To apply, please complete an application form found on our website:
<a href="https://www.victoriaroad.cheshire.sch.uk/page/current-vacancies/30273" target="_blank">https://www.victoriaroad.cheshire.sch.uk/page/current-vacancies/30273</a>
and return to <a href="mailto:Bursar@victoriaroad.cheshire.sch.uk" target="_blank">Bursar@victoriaroad.cheshire.sch.uk</a>



CLEANER - &nbsp;&nbsp;&nbsp;Permanent – 12.5 hours per week. Grade/salary: Grade 1 £23,656 (FTE) - pro rata/per annum £6718.97.
Victoria Road Primary School are looking to appoint a cleaner in our school. The successful candidate will be someone who enjoys working as part of a small team and is willing to adapt to the varying needs of the school at any given time.
To be successful, you will be well organised, motivated and reliable, with high expectations of attainment, achievement and behaviour. You will have excellent communication and organisation skills.
We are a friendly, inclusive school and were recently judged to be a good school by Ofsted (May 2024).&nbsp; We are looking for someone who is passionate about children and learning to join our nurturing team.&nbsp; 
We are a member of The Aspire Multi Academy Trust and offer a mutually supportive ethos with excellent opportunities for professional development.
We are proud to bea&nbsp;<a href="https://www.aspireeducationaltrust.co.uk/page/?title=Disability+Confident+Committed&amp;pid=87" target="_blank">Disability Confident Committed Employer</a>, we strongly encourage applications from all persons with a known disability. We aim to ensure a fully inclusive and accessible recruitment process.
If you request any support or have any questions, please contact
Name: Megan Margeson
Phone: 01606663061
Email: <a href="mailto:bursar@victoriaroad.cheshire.sch.uk" target="_blank">bursar@victoriaroad.cheshire.sch.uk</a>
As a Trust we are committed to safeguarding and promoting the welfare of our children. For all shortlisted candidates reference checks and online searches will be completed prior to interview.&nbsp; All successful candidates are subject to satisfactory references, medical checks, right to work in UK and safeguarding checks (including enhanced DBS and a declaration of disqualification (Childcare Disqualification regulations 2009).&nbsp; &nbsp;
If you are committed to helping children thrive and getting the best start in life, then we look forward to hearing from you.
Closing Date: 14/07/25
Interview: 16/07/25
Start Date: 01/09/25
Please return email to: <a href="mailto:bursar@victoriaroad.cheshire.sch.uk" target="_blank">bursar@victoriaroad.cheshire.sch.uk</a>

Cleaner

<ul></ul>





Apprentice Customer Services AssistantFixed Term, Full Time£14,567 per annum rising to £23,557 per annum on the second yearLocation: HarlowWorking Style: <a href="https://www.workingforessex.com/working-here/our-ways-of-working" target="_blank">Fixed-base worker</a>Closing Date:14th July 2025About Us: Are you ready to take the first step into a rewarding career in Customer Services? Would you like to work within a friendly and supportive team who values your growth and development? Our Library team at Harlow are now recruiting for a confident, organised and enthusiastic individual, with a passion in providing excellent customer service to join their team as a Customer Services Apprentice. With comprehensive support throughout the apprenticeship leading to a nationally recognised qualification, this could be the perfect opportunity to kickstart your career! Please note that this role will require you to work on site and will include some weekend working. The estimated start date for this role will be mid August 2025. Benefits: <ul>
<li>Healthy work life balance. </li>
<li>Wide range of learning and development opportunities. </li>
<li>IT equipment and home-working equipment supplied. </li>
<li>26 days annual leave + bank holidays + choice to buy extra. </li>
<li>Generous Local Government Salary related pension scheme. </li>
<li>Access to hundreds of discounts and benefits through Essex Rewards. </li>
<li>Access to our health and wellbeing support platform with LifeWorks. </li>
<li>Up to 4 days per year Volunteering leave. </li>
<li>Complete a <a href="https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1" target="_blank"> Level 2 Customer Service Practitioner Apprenticeship </a> to earn a nationally recognised qualification. </li>
</ul> Essex County Council is proud to offer an excellent benefits package to all its employees. More information can be found here <a href="https://www.workingforessex.com/working-here/pay-reward/" target="_blank"> pay and reward </a> . What our Apprentice's say: "My apprenticeship experience has been a really valuable way to learn real life skills whilst engaging in a real work environment. There is so much variety to the work and no day is the same. I was initially sceptical about taking on an apprenticeship, but I feel they are the future of getting into work." "I love the apprenticeship process as you're getting paid as you learn. I have been able to make good connections with other employees and really good relationships throughout my journey so far. It's a great starting point to anyone who hasn't got a clear idea of what work they would like to pursue. Also, the apprenticeship allowed me to try multiple different types of jobs when opportunities came up, so I was able to see what I liked, and I was good at." The Role: As an Apprentice Customer Services Assistant, you will provide a high level of customer service, working with a wide range of customers, volunteers, stakeholders and partners. The role will involve welcoming and interacting with customers and identifying their individual needs. As an Apprentice, you will actively seek to meet those needs, providing a quality service which enables customers to make full use of the facilities available. This position will predominantly be based in Harlow Library, with the occasional need to travel to another library. About You: You will: <ul>
<li>Have a good level of computer literacy with MS office and the ability to learn and operate in-house systems and processes quickly. </li>
<li>Be able to work with a high level of speed and accuracy including experience of handling confidential and sensitive information. </li>
<li>Be able to communicate confidently and tailor your communication to meet the needs of the audience. </li>
<li>Be able to use your own initiative and work effectively as part of a team to resolve problems and meet desired outcomes. </li>
<li>Have an awareness of the services which public libraries, registration and the coroners service currently offer to customers. </li>
<li>Be able to understand the need to deliver a service which has our customers as the focus of activities. Therefore, experience working in a busy, customer facing environment would be an advantage. </li>
</ul> Essential Requirements for the role: <ul>
<li>You will need to be 16 years of age at the start of the apprenticeship. </li>
<li>You will need to have the right to work and study in England. </li>
<li>You will have been ordinarily resident in the UK or EEA for three years before the apprenticeship start date. </li>
<li>You cannot have previously completed a qualification that is Level 2 or above in field that is related to Customer Services. </li>
<li>As apprentices have employed status you must have the right to permanently live, work and study in the UK. Apprenticeships are not covered by student visas. </li>
</ul> Please note that we must be provided with your education certificates at the final stage of the recruitment process. If you have international equivalent qualifications a NARIC Statement of Comparability must be provided. If you do not already hold one you can purchase online - you can find more information here <a href="https://enic.org.uk/Qualifications/SOC/Default.aspx" target="_blank"> Statement of Comparability (enic.org.uk). </a> What will you be doing? <ul>
<li>Understand the needs of customers and deliver the best possible outcomes through excellent customer service. </li>
<li>Provide support and training to customers using information communications technology (ICT) equipment and software. </li>
<li>Answer telephone enquiries from customers promptly (including operation of a switchboard where appropriate), providing accurate information - including referral to other services as appropriate - in a timely fashion. </li>
<li>Oversee and provide customers with guidance in the use of self-service equipment. </li>
<li>Comply with the individual responsibilities for Health Safety &amp; Welfare in the workplace, including ensuring safeguarding children, in accordance with work role. </li>
<li>Undertake all stock circulation and management procedures, including sorting, shelving and tidying of returned material, reservations, fines, membership and similar activities. </li>
<li>Contribute to promotional activities, marketing and display work and the achievement of agreed targets for income generation. </li>
<li>Contribute to the compilation of statistical returns, and any other general administrative duties. </li>
<li>Responsible for locking and unlocking, as necessary, acting as keyholder. </li>
<li>Specific individual and shared targets and objectives are defined annually within the performance management framework. </li>
</ul> Why Essex? To read more about us please visit: <a href="https://workingforessex.com/role/climate-environment-and-customer-services" target="_blank"> Climate, Environment and Customer Services - Working for Essex </a> <a href="https://workingforessex.com/working-here/entry-to-work" target="_blank"> Entry to work - Working for Essex </a> As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we're committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in <a href="https://www.essex.gov.uk/about-council/plans-and-strategies/our-vision-essex/everyones-essex" target="_blank"> Everyone's Essex </a> . With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you. Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying. At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the <a href="https://www.gov.uk/government/publications/the-7-principles-of-public-life/the-7-principles-of-public-life--2" target="_blank"> Nolan principles </a> , including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone. How to apply: Start your journey within the Essex Libraries Team by clicking the APPLY button now! If you are interested in finding out more about this role or require further information, we would love to hear from you. Please email: <a> work.placements@essex.gov.uk </a> . As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to <a href="https://www.gov.uk/dbs-update-service" target="_blank"> https://www.gov.uk/dbs-update-service </a> . Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join <a href="https://essex.talentpool.com/sign-up?utm_source=Cornerstone&amp;utm_medium=Advert&amp;utm_content=Job_Advert" target="_blank"> The Essex Talent Community </a> . Additional Information: If you have queries on this role or require anything further, please email <a> work.placements@essex.gov.uk </a> Follow us on <a href="https://www.facebook.com/essexcountycouncil" target="_blank"> Facebook </a> , <a href="https://twitter.com/essex_cc" target="_blank">X</a>, <a href="https://www.instagram.com/essex_cc" target="_blank"> Instagram </a> and <a href="https://www.linkedin.com/company/essex-county-council/" target="_blank"> LinkedIn </a> . Further details can be found on our <a href="https://www.workingforessex.com/" target="_blank"> careers page </a> . Downloads <a href="https://www.workingforessex.com/working-here/pay-reward" target="_blank"> Pay and Reward </a> <a href="https://www.workingforessex.com/working-here/our-ways-of-working" target="_blank"> Our Ways of Working </a> <a href="https://www.workingforessex.com/about-us" target="_blank"> About Us </a> <a href="https://www.workingforessex.com/organisational-behaviours" target="_blank"> Organisation Behaviours </a>

Apprentice Customer Services Assistant

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What is the job role? Our school can offer the new Assistant Headteacher…………….• &nbsp; &nbsp;Children who are well behaved and keen to learn.• &nbsp; &nbsp;A friendly, supportive and dedicated team of staff.• &nbsp; &nbsp;Experienced and supportive senior leaders and governors.&nbsp;• &nbsp; &nbsp;A well organised school with effective systems and processes&nbsp;• &nbsp; &nbsp;A genuine commitment to work-life balance• &nbsp; &nbsp;A wonderful environment within a happy community. Please see the JD, person specification and letter for further details.&nbsp; Visits to school are warmly welcomed and encouraged by our Headteacher, Mrs. Clair Robinson. Please contact the school office to arrange an appointment. Who are we looking for? We are looking for an experienced leader to be our new Assistant Headteacher. The successful candidate will enhance the school’s capacity to provide an excellent education for our children. St Christopher is a popular school for pupils, parents and staff. Our new AHT will be the Designated Safeguarding Leader (DSL), be responsible for Inclusion (SENCO) and be the Phase Leader for Early Years and KS1. The AHT will have a small teaching commitment, typically 1.5 days per week. The AHT will work closely alongside the Headteacher and Deputy Headteacher.&nbsp; Closing date: 10th July &nbsp;2025Interview date: 16th July 2025Please apply using the online application form ensuring you outline your skills, abilities, and experience in line with the key areas on the advert and Job Description and Person SpecificationOr you can download the application pack and return completed direct to the school :&nbsp;<a href="https://jobs.coventry.gov.uk/app/user/dashboard" target="_blank">https://jobs.coventry.gov.uk/app/user/dashboard</a> Our school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be required to undertake an enhanced criminal record check via the DBS.Following recommendations from Keeping Children Safe in Education (KCSIE) for an additional pre employment check with effect 1 Sept 22, please note,&nbsp;an online search may form part of this recruitment process.

Assistant Head Teacher

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7695/RES260__Ad__Internal_Audit_Manager.pdf" target="_blank">RES260__Ad__Internal_Audit_Manager</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7696/RES260__JD_PS__Internal_Audit_Manager.pdf" target="_blank">RES260__JD_PS__Internal_Audit_Manager</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7697/Guidance_Notes.pdf" target="_blank">Guidance_Notes</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7698/Conditions_Of_Service___2025.pdf" target="_blank">Conditions_Of_Service___2025</a></li>
</ul>

To apply online: ribblevalley.gov.uk/jobs Other ways to apply: For a paper application pack, send your contact details and vacancy reference number to <a href="mailto:HR@ribblevalley.gov.uk" target="_blank">HR@ribblevalley.gov.uk</a> or call 01200 414596 (24-hour answerphone)



Internal Audit Manager Council Offices - Clitheroe
Reference: RES260 Pay: PO 5-8 (scp 35-38) £44,711 to £47,754 per annum Hours: 37 hours per week
We are looking for an enthusiastic and self-motivated person to lead our small internal audit team consisting of three members of staff in providing a comprehensive internal audit service across all areas of the council.
You will be an integral member of the team helping to plan and deliver a wide variety of internal audits, helping to challenge controls and ensuring transparency across the council’s services. You will therefore have a comprehensive knowledge and experience of audit techniques. You will also have responsibilities around the review of governance arrangements, risk management and insurances.
You must have excellent report writing, presentation and interpersonal skills and be able to apply them to your work across all levels of the organisation.
Join us to receive a host of benefits such as flexible working hours (flexitime scheme in operation with no core hours), generous leave entitlement, occupational pension scheme and training/development opportunities.
Closing date: Monday 28th July 2025 Interview date: Thursday 7th August 2025
Reasonable adjustments: &nbsp; &nbsp;For any part of the recruitment process, please email us or provide further information on your application form. Right to close early: We reserve the right to close job vacancies before the deadline, so please apply early to avoid disappointment.

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