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Job Title: Leaving Care Personal Adviser Starting Salary: £33,366 progressing to £36,124 per annum (pro rata for part time) – pay award pending Hours: 37.0 Location: Stevenage / Hemel Hempstead Contract Type: Permanent Directorate: Childrens ServicesPlease note we have x2 vacancies:1. Full time - Permanent Role - Hemel Hempstead2. Full time - 2 year Fixed Term Role - Stevenage<h4>About the team</h4>We have 2 exciting opportunities within the Care Leavers Team as Leaving Care Personal Advisors, to support young people transitioning from being Children Looked After to Care Leavers.Leaving Care Personal Advisors provide fundamental support, advice and guidance in a range of areas to ensure young people access a smooth transition into adulthood and to have the skills and knowledge to thrive throughout their future.<h4>About the role</h4>As a Leaving Care Personal Advisor, you will work with young adults who are Care Leavers alongside a range of statutory and community services to ensure the best outcomes for those we work with. This includes;<ul><li>Working in line with statutory responsibilities set out in the Children (Leaving Care) Act 2000 and the guidance supporting the Children and Social Work Act 2017.</li><li>Holding responsibility for a case load of Care Leavers from the age of 18 to 25.</li><li>Assessing young people’s needs and acting as lead professional, developing clear pathway plans and risk assessments, involving other agencies where appropriate.</li><li>Engaging in effective multi agency working, developing collaborative relationships with agencies, and coordinating support i.e. mental health, substance use, homelessness.</li><li>Engaging with and providing support for young people, including those with significant additional needs to identify and address barriers to personal development, learning and work, particularly during periods of transition.</li><li>Providing direct support to young people preparing to leave care, in order to ensure a smooth and positive transition to independent living.</li><li>Working with young people and their significant others, including family members/carers and others, to enable them to contribute to maximising the young person’s potential.</li><li>Working to agreed targets, monitoring the progress of young people on caseload through regular review, recording data on relevant management information systems to appropriate timescales and standards, producing reports and correspondence as required.</li><li>Keeping up to date with relevant updates in legislation, guidance, policy and procedures in relation to Care Leavers and issues which impact on them i.e. housing, cost of living.</li></ul>The duties and responsibilities listed above describe the post as it is at present. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.<h4>About you</h4>Essential:<ul><li>Knowledge of child development, adolescence, social, emotional and mental health needs</li><li>Knowledge/experience of working with care leavers, young people and/or families</li><li>Knowledge of current legislation and guidance relating to safeguarding children and adults</li><li>Experience of multi-agency working with various statutory agencies.</li><li>Ability to build trust, engage and safeguard young people and families; including those that may be parents.</li><li>Ability to use structured assessment tools and plan interventions</li><li>Ability to communicate effectively (in both written and verbal forms) with young people, their families, and other professionals</li><li>Effective skills in organisation, time management and in managing a complex workload</li><li>Competent in using ICT packages relevant to the role to store and present information</li><li>Commitment to own continuous professional development and best practice</li><li>Holding a full driving licence and access to your own vehicle.</li></ul>Desirable:<ul><li>Knowledge of working with Care Leavers within a formal working environment.</li><li>Understanding of transition to adulthood and of Child Looked After processes.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC9 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact:Leaving Care Personal Advisor - Full-time permanent role - Joanne Black (<a href="mailto:joanne.black@hertfordshire.gov.uk" target="_blank">joanne.black@hertfordshire.gov.uk</a>)Leaving Care Personal Advisor - Full time 2 year fixed term role - Nazneen Arif (<a href="mailto:nazneen.arif@hertfordshire.gov.uk" target="_blank">nazneen.arif@hertfordshire.gov.uk</a>)Interview Date: 29th and 30th JulyBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Hertfordshire County Council

Leaving Care Personal Adviser

Job Title: Customer Interaction Officer Starting Salary: £30,559 progressing to £33,366 per annum (pro rata for part time) – pay award pending Hours: 37.0 Location: Stevenage with hybrid working Contract Type: Permanent Directorate: Growth &amp; Environment<h4>About the team</h4>We are currently seeking a Customer Interaction Officer to join our Customer Interaction Team. This role offers an exciting opportunity to handle highway enquiries in a challenging yet rewarding environment. We are looking for a highly motivated and enthusiastic individual to become part of our dynamic team.<h4>About the role</h4>The position involves managing Complaints from the public and elected officials in a fast-paced setting. The successful candidate will need to effectively manage their time and prioritise tasks.Most Complaints are handled via email, so strong writing skills tailored to different audiences and attention to detail are essential. Our team handles over 2000 cases monthly, requiring logging, chasing, and responding as needed.Each of these cases need to be thoroughly investigated using our various systems. We aim to respond to as many as we can ourselves so you would be expected to learn the highways knowledge and systems to a high level to do this.This role allows you to make a significant impact on the highway service by investigating and responding to various complaints. We encourage a proactive approach to service improvement, which is a key aspect of this position. Covering all aspects of highways, this role provides ample opportunities for learning and growth within the service.<h4>About you</h4>Essential:<ul><li>Proven track record of delivering excellent customer service.</li><li>Previous experience of working to a high standard within agreed KPIs</li><li>Strong interpersonal skills</li><li>Team working</li><li>Excellent communication skills</li><li>Competent in working with Microsoft packages including Word, Teams, Outlook and Excel</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Business Support Services, level BUS8 job profile. Please locate this via:Job profiles: Business support servicesTo hear more about this opportunity please contact <a href="mailto:joe.moir@hertfordshire.gov.uk" target="_blank">joe.moir@hertfordshire.gov.uk</a> or <a href="mailto:magdalena.lennox@hertfordshire.gov.uk" target="_blank">magdalena.lennox@hertfordshire.gov.uk</a>&nbsp;for an informal discussion about the role.Interview Date: w/c 28th July 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Customer Interaction Officer

Job Title: Head of Digital Services Starting Salary: £59,537 progressing to £66,642 per annum – pay award pending Hours: 37 Location: Stevenage with hybrid working opportunities Contract Type: Permanent Directorate: Community Protection<h4>About the team</h4>Are you an experienced Manager of IT or Digital Services? We are looking for an exceptional leader, with a strong background of working within a complex organisation and managing a team with a diverse skill set. With proven project management skills and an ability to alter the scope and process of projects and where appropriate, to ensure the best outcome for users and the organisation. You will manage many deadlines, projects, and tasks simultaneously and have a strong strategic view of the team/Service and build a vision for the future. Digital Services have a continuous replacement programme of applications and systems, IT infrastructure and communications equipment for Community Protection Directorate (CPD) and Fire Control. You will be involved in gathering user requirements and creating specification, assisting in procurement, and implementing new infrastructure and communications equipment.<h4>About the role</h4>You will be responsible for:<ul><li>Management of the Fire Control programme, responsible for a collaborative mobilising system </li><li>Line management of two Support Manages.</li><li>Managing and procuring of digital and IT contracts inline with public sector regulations.</li><li>Designing and implementing policies that are clearly aligned with team and service priorities </li><li>Strong financial responsibility, you will oversee a capital budget circa £1.5 million and a revenue budget of £2.1million.</li><li>Leading the team and the service on a continual improvement journey.</li><li>Develop and implement the Digital Strategy and Road Map for Digital solutions for CPD for the next five years.</li></ul><h4>About you</h4>Essential <ul><li>Detailed knowledge and experience in Digital Services and Information Technology</li><li>Experience preparing and evaluating tenders for contract award</li><li>Experience in managing complex programs and projects with multiple deadlines</li><li>Experience of managing a capital and revenue budget and creating capital bids and business cases</li><li>Substantial experience in managing a team</li><li>Knowledge of data reporting and Power Bi</li></ul>Desirable<ul><li>Familiar with data warehouse or similar data technology</li><li>Understanding of fire sector specific applications</li><li>Experience of Airwave and or Emergency Service Network</li></ul>You can shape the future digital platforms of CPD which will be a fast paced and rewarding role. If this sounds like the opportunity for you, we would love to hear from you!We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Corporate Services, level 14 job profile. Please locate this via:Job profiles - Corporate servicesTo hear more about this opportunity please contact <a href="mailto:David.Dawe@hertfordshire.gov.uk" target="_blank">David.Dawe@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: 4th &amp; 5th August 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV along with a Supporting Statement addressing how you meet the essential or desirable criteria. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.





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Head of Digital Services

Job Title: Business Support Officers Starting Salary: £24,790 nopportunity to progres to £27,269 per annum (pro rata for part time) – pay award pending Hours: 37.0 Location: Hertfordshire/East Herts/Welwyn Hatfied/Broxbourne/St Albans/Dacorum&nbsp; Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Do you enjoy working in a fast-paced environment, supervising a small team to provide an excellent business support service? Do you thrive as a team-player and enjoy using your initiative to work independently?The Business Support Officer role provides is a varied role working as part of a team of business support staff supporting out Services for Young People Teams who work with vulnerable young people to address emerging needs &amp; &nbsp;improve life chances, the role provides a full range of reception / front of house, administrative and general office duties to support the full offer to young people.Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.You’ll be working as part of the central Business Support Service with more than 400 colleagues, and you’ll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.<h4>About the role</h4>We have the following vacancies:Business Support Officer SfYP St Albans &amp; Dacorum We are looking for Business Support officer to work as part of a team of business support staff providing administration and business support to the Services for Young People Teams who are the primary provider of youth work, career education information advice guidance and work-related learning in Hertfordshire who work with vulnerable young people to address emerging needs, improve life chances, and reduce escalation to more expensive and intensive services. This includes supporting those challenged in education, their community or home life, to ensure a successful transition to adulthood. The young people we work with are typically 11-17 and 18 to 25 if they are Care Leavers or have SEND.The role is varied and who provide a full range of reception / front of house, administrative and general office duties to support the full offer to young people at our Young People’s Centres based in the St Albans and Dacorum areas.The role is primarily office based and will require the ability to travel across several HCC sites in the St Albans &amp; Dacorum area.Contact for enquiries: <a href="mailto:diane.pratt@hertfordshire.gov.uk" target="_blank">diane.pratt@hertfordshire.gov.uk</a>Business Support Officer SfYP East Herts/Welwyn, Hatfield &amp; Hertsmere &amp; Broxbourne We are looking for Business Support officer to work as part of a team of business support staff providing administration and business support to the Services for Young People Teams who are the primary provider of youth work, career education information advice guidance and work-related learning in Hertfordshire who work with vulnerable young people to address emerging needs, improve life chances, and reduce escalation to more expensive and intensive services. This includes supporting those challenged in education, their community or home life, to ensure a successful transition to adulthood. The young people we work with are typically 11-17 and 18 to 25 if they are Care Leavers or have SEND.The role is varied and who provide a full range of reception / front of house, administrative and general office duties to support the full offer to young people at our Young People’s Centres based in the St Albans and Dacorum areas.The role is primarily office based and will require the ability to travel across several HCC sites in the East Herts, Welwyn Hatfield &amp; Broxbourne areasContact for enquiries: <a href="mailto:diane.pratt@hertfordshire.gov.uk" target="_blank">diane.pratt@hertfordshire.gov.uk</a><h4>About you</h4>Essential:<ul><li>Proven experience in an administrative or support role</li><li>Excellent organisational and multitasking skills</li><li>Strong communication and interpersonal abilities with a range of audiences</li><li>Proficiency in Microsoft Office Suite and other relevant software</li><li>Experience in working as part of a team in a fast-paced environment.</li><li>Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.</li><li>GCSE or Vocational equivalent, strong numeracy, and literacy skills</li><li>Enthusiasm and pride in your work are qualities we welcome.&nbsp;</li></ul>Desirable:<ul><li>You will be used to working to tight deadlines and with high accuracy in written correspondence. Experience in taking notes would be beneficial,</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Business Support Services, level BUS6 job profile. Please locate this via:Job profiles: Business support servicesTo hear more about this opportunity please contactContact for enquiries <a href="mailto:diane.pratt@hertfordshire.gov.uk" target="_blank">diane.pratt@hertfordshire.gov.uk</a> &nbsp;for an informal discussion about the role.Interview Date: to be confirmed&nbsp;Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Business Support Officers

Job Title: Business Support Supervisors Starting Salary: £33,366 opportunity to progress to £36,124 per annum (pro rata for part time) – pay award pending Hours: 37.0 Location: Stevenage/East Herts&nbsp; Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Do you enjoy working in a fast-paced environment, supervising a small team to provide an excellent business support service?  Do you thrive as a team-player and enjoy using your initiative to work independently? &nbsp;Our Business Support Service is looking for highly motivated, enthusiastic, and organised managers who can supervise a team to ensure that a high level of administrative support is provided to our departments. &nbsp;Our Business Support Service is looking for Business Support Supervisors who will be supervising a small team within the Business Support service.&nbsp;&nbsp;&nbsp;Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.&nbsp;&nbsp;You’ll be working as part of the central Business Support Service with more than 400 colleagues, and you’ll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.&nbsp;&nbsp;<h4>About the role</h4>We have vacancies in the below teams:Children’s Services – SASH &amp; Youth Justice (37 hrs) – Stevenage Base with ability to travel to Apsley BaseThe role is responsible for managing the business support staff and administrative processes to support the work of the SASH &amp; Youth Justice service who provide specialist advice, support, and statutory interventions to safeguard &amp; manage risks posed to young people, the SASH Youth Justice Team work alongside the area SASH team to delivers high risk case management for young people subject to Bail/ Remand management &amp; provide Court work; Victim service; appropriate adult; Unpaid Work Scheme; Junior Attendance Centre.Contact for enquiries: <a href="mailto:diane.pratt@hertfordshire.gov.uk" target="_blank">diane.pratt@hertfordshire.gov.uk</a>Children’s Services – Services for Young People (SfYP) ( 37 hours) Stevenage ability to travel across the sites&nbsp;This role is responsible for managing the business support staff and administrative processes to support our Services for Young People teams who are the primary provider of youth work, career education information advice guidance and work-related learning in Hertfordshire who work with vulnerable young people to address emerging needs, improve life chances, and reduce escalation to more expensive and intensive services. This includes supporting those challenged in education, their community or home life, to ensure a successful transition to adulthood. The young people we work with are typically 11-17 and 18 to 25 if they are Care Leavers or have SEND.Contact for enquiries: <a href="mailto:jodi.osullivan@hertfordshire.gov.uk" target="_blank">jodi.osullivan@hertfordshire.gov.uk</a>Children’s Services – Family Support – (37 hours) Stevenage base with ability to travel to Apsley baseThe role is responsible for managing the delivery of a wide range of administration functions and coordinated business support to the Family Support service who provide early help to families with complex needs, are at risk of homelessness as well as supporting the emotional health and well-being of Children and Young people.Contact for enquiries: <a href="mailto:diane.pratt@hertfordshire.gov.uk" target="_blank">diane.pratt@hertfordshire.gov.uk</a>The role will require the ability to travel across several HCC sites across the county where the business support staff are based.<h4>About you</h4>Essential:<ul><li>Extensive experience of working in a previous administrative or support role, with strong knowledge of business support activities</li><li>Excellent organisational and multitasking skills</li><li>Strong communication and interpersonal abilities with a range of audiences</li><li>The ability to develop good working relationships with managers and staff and gain a good understanding of service areas to ensure you are supporting and advising them in the most effective way possible.</li><li>Proficiency in Microsoft Office Suite and other relevant software</li><li>Experience in working as part of a team in a fast-paced environment</li><li>A proven track record of establishing and improving business processes.</li><li>Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.</li><li>Strong numeracy and literacy skills plus broad experience in area of expertise.</li><li>Enthusiasm and pride in your work are qualities we welcome.</li><li>You will be used to working to tight deadlines and with high accuracy in written correspondence.</li><li>Knowledge of key legislation linked with Children's Services</li><li>A strong background in finance.</li></ul>Desirable:<ul><li>Recognised vocational qualification or degree qualified.</li><li>Experience in the administration of meetings and taking notes actions would be beneficial.</li><li>Previous experience of supervising a team of administrative staff or setting longer term work priorities within a defined team.</li></ul>Understanding of HR processes and procedures would be beneficialWe welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Business Support Services, level BUS9 job profile. Please locate this via:Job profiles: Business support servicesTo hear more about this opportunity please contact <a href="mailto:diane.pratt@hertfordshire.gov.uk" target="_blank">diane.pratt@hertfordshire.gov.uk</a> or <a href="mailto:jodi.osullivan@hertfordshire.gov.uk" target="_blank">jodi.osullivan@hertfordshire.gov.uk</a>&nbsp; for an informal discussion about the role.Interview Date: to be confirmed&nbsp;Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Business Support Supervisors

<h2>About the job</h2>Salary: £25,183 - £25,992 a year (pro rata for under 37hrs) Hours per week: Various Contract type: PermanentAre you a compassionate and experienced professional looking to make a difference in social care? Luton Council is looking for a Support Worker to join our dedicated team. This role involves advocating for individuals’ needs, supporting their daily care experience, and ensuring a safe, inclusive, and respectful environment.As a Support Worker, you’ll be part of a caring and dedicated team focused on improving wellbeing, independence and quality of life for individuals across our community.Key Responsibilities include: Individual Advocacy: Act as a strong advocate for individuals, ensuring their needs and preferences are respected in all aspects of their day care experience.Team Collaboration: Work effectively both independently and as part of a team, ensuring seamless care delivery and support.Equality in Service: Recognise and address any discrimination in service delivery or in the workplace, taking appropriate action as needed.Community Knowledge: Apply your understanding of the challenges facing individuals with learning disabilities and work to meet their unique needs.Please note this role does not attract sponsorship.<h2>About you</h2>You’re someone who thrives on making a difference and brings empathy, energy and a team spirit to everything you do.Essential Skills and Requirements:Experience: Demonstrable background in community work or social care services, in either a paid or voluntary capacity.Flexible Working: Your hours will be between 9 – 5 and flexibility with start and end times to meet service needs, however, your manager will discuss with you your confirmed start and end times. In a case of service wide disruption, willingness to work shifts, including split-shifts, sleep-in, and waking night duties.Mobility: Ability to travel across multiple locations to support service demands.Health &amp; Safety: Physical capability to lift, move, and handle individuals and equipment using appropriate aids, in line with Health and Safety regulations after training.Communication: Strong spoken English skills to effectively converse with the public and provide accurate advice.Education and training: Have or be willing to work towards a QCF Level 3 in CareUnderstand the needs of people with learning disabilities and approach your work with fairness and inclusion at its core.This is a public facing role so you’ll need to show off your fluency in speaking and writing English<h2>About us</h2>Our ambitious Luton 2040 Vision – that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that reflects the diversity of our borough<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1559480&amp;ptId=11482" target="_blank">download: L3 Support Worker Day Opportunities 1103340INQ 202111 Nov21.doc</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1559481&amp;ptId=11482" target="_blank">download: Luton_Values_Flyer.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1559483&amp;ptId=11482" target="_blank">download: ASC+Map-compressed.pdf</a></li></ul>





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Luton Borough Council

Support Worker

Job Title: Health Improvement Advisor Starting Salary: £30,559 progressing to £33,366 per annum (pro rata for part time) – pay award pending Hours: 37.0 Location: Countywide Contract Type: Fixed Term until March 2026 with potential year on year extension until 2029 (subject to external grant funding) Directorate: Public Health<h4>About the team</h4>A new and exciting opportunity has arisen to join the successful and highly regarded Hertfordshire Health Improvement Service (HHIS) and Public Health team in Hertfordshire. In line with the national Smokefree Generation programme, you will be key in supporting the vision and delivery to enable a Smokefree Hertfordshire by 2030.As a Health Improvement Advisor, you will be contributing to the Council’s ambition for a happy and healthy Hertfordshire and in particular support several smoking cessation and other adult health improvement initiatives. You will report to the Health Improvement Co-ordinator for HHIS and contribute to the development and delivery of the service’s key performance indicators.HHIS are a well-established, successful frontline team who specialise in the commissioning and delivery of NHS Health Checks and Stop Smoking Services across the county. As an integral part of the Public Health and Community Protection directorate, HHIS work internally and externally across all teams and key partners to ensure that residents have an opportunity to improve their health, with a focus on addressing health inequalities across the county. A fast-paced, proactive and passionate team that is driven by health outcomes, our vision is to engage with the community to prevent long term health inequalities, leading to happier, healthier lifestyles through positive behaviour change.We are looking for Health Improvement Advisors to join our existing team, who will contribute by delivering HHIS frontline adult health improvement interventions including Stop Smoking clinics via telephone, and Stop Smoking community outreach and engagement as part of our Smokefree Hertfordshire Programme.You will be responsible for managing and monitoring client caseloads that support and encourage residents to stop smoking through a national standard treatment programme.&nbsp;The role involves face-to-face interventions which could be in one of our community clinics or on our Better Health Bus two days per week, as well as supporting and guiding residents via telephone or digital support. These roles will also support delivery across some of our focused areas of work that address health inequalities, such as pregnancy and mental health.The Health Improvement Advisor roles will work within HHIS to develop and deliver frontline services, working alongside national, regional and local policies and procedures.Working as part of the wider HHIS team, you will ensure our services are promoted, delivered, and monitored. You will communicate with colleagues, partners and residents to work towards our Smokefree Hertfordshire agenda.Led by a HHIS Health Improvement Manager and line managed by a Health Improvement Coordinator, the HI Advisor roles will sit within a strongly established team, progressing objectives within this portfolio of work which contributes towards wider HHIS aims and objectives.For more information about our Better Health Bus and Stop Smoking Services, please visit:Stop Smoking Service | Hertfordshire County CouncilBetter Health Bus | Hertfordshire County Council<h4>About the role</h4>HHIS are recruiting Health Improvement Advisor roles to lead on the promotion and delivery Stop Smoking clinics within the community. There may also be a requirement for the delivery of NHS Health Checks and wellbeingAs part of a proactive, passionate team whose combined knowledge, skills and determination supports reducing health inequalities in Hertfordshire residents, this role is to provide high quality, evidence-based advice, and support to clients to improve health. The post holder will lead on and contribute to the development of our local service plan that focuses on the ambition to reduce smoking prevalence to below 5% across Hertfordshire.The HI Advisor’s role will include working intensively to engage, encourage and support healthier lifestyles and behaviour change through effective and sensitive communication with residents and professionals from a diverse range of backgrounds and socio-economic groups. The HI Advisor will attend community settings to promote HHIS services, deliver stop smoking clinics, distribute promotional resources and network with the public and professionals to increase awareness and uptake.The Better Health Bus is a 3.5 tonne van and can be driven with a normal, manual driving licence. There is a possibility that HI Advisors will be asked to drive the Better Health Bus and will be provided with training sessions and a driving assessment if so.HI Advisors may also be required to contribute to communication and marketing strategies, developing resources to support service delivery, engaging with primary or secondary care NHS organisations, promoting tobacco control and workplace health, or other projects to improve health and wellbeing.<h4>About you</h4>Essential:<ul><li>Health, Health Promotion, Social Care, Counselling, Education or Pharmacy qualification and educated to diploma or equivalent level, or with considerable experience in a relevant community setting</li><li>Experience and understanding of working with patients, community groups, and providing 1-1 advice through behaviour change techniques</li><li>Demonstrate up to date knowledge and understanding of local, regional and national Stop Smoking objectives, including work practices, systems, processes and procedures</li><li>Car driver (manual licence) with the ability to travel throughout Hertfordshire and willing to drive our Better Health Bus as required</li><li>Evidence excellent interpersonal and communication skills, alongside the skills to motivate and inspire others</li><li>Demonstrate the ability to follow policies and procedures</li><li>Competent with Microsoft packages and be able to accurately complete written documentation</li><li>Working flexibly where required, including evening and weekend work to meet the demands of the role including&nbsp;attending events, conducting clinics, and participating in activities on the Better Health Bus.</li></ul>Desirable:<ul><li>Previous experience in delivering NHS Health Checks and conveying results to residents</li><li>Previous experience in delivering the Stop Smoking service and conveying the results to residents</li><li>Up to date knowledge of pharmacological treatments available to smokers and the indications for their use, contraindications and cautions as applicable to each product</li><li>Taking clinical measurements such as blood pressure, pulse, height, weight, CO monitoring</li><li>Identify facilitators and barriers to making a lifestyle behavioural change in the context of the individual’s culture and lifestyle whether a mental health or pregnant client</li><li>Multi-lingual speakers who are fluent and comfortable to support residents on health and wellbeing topics whether verbal or written, in particular, Romanian, Polish, Portuguese, Gujarati, Urdu or Panjabi.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC8 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact&nbsp;Lizzy Gray, Health Improvement Coordinator (<a href="mailto:elizabeth.gray@hertfordshire.gov.uk" target="_blank">elizabeth.gray@hertfordshire.gov.uk</a>)&nbsp;for an informal discussion about the role.Interview Date: 28th &amp; 29th July 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Health Improvement Advisor

Job Title: Democratic Services Officer Starting Salary: £37,035 opportunity to progress to £40,476 pa (pro-rata for part-time) per annum (pro rata for part time) – pay award pending Hours: 37.0 Location: Stevenage/hybrid Contract Type: Permanent Directorate: Resources<h4>About the team</h4>The Democratic Services Team ensures proper and effective arrangements for all formal Council meetings in accordance with the law and the Council's Constitution, involving 17 different 'types' of meeting and over 130 meetings per year.The team provide agenda and report development and publication, event co-ordination including pre-meeting briefings, liaison with attendees and external participants, press and public, live broadcasting, electronic voting, constitutional and procedural advice, and minute production.The team also manage the Corporate Forward Plan of Key Decisions, the Council's petitions scheme, appointments to Outside Bodies, the Independent Panel on Member Allowances, the Disciplinary Statutory Officers Panel, the Council's programme of meetings and deal with constitutional and democracy issues such as Member Interests and the Member Code of Conduct.<h4>About the role</h4>We are looking for a talented, enthusiastic individual with a genuine interest in local democracy, good governance, the law as it relates to local authority meetings, decision-making and administration to join our Democratic Services team.As a democratic services officer you will play a key role in supporting the Council’s governance and decision-making processes, helping to ensure that formal decision making is open and transparent, provides clear accountability for the use of resources in delivering the Council’s priorities, and that council meetings are managed effectively and lawfully.<h4>About you</h4>Essential:<ul><li>Educated to degree level</li><li>Have excellent oral and written communication skills.</li><li>IT Skills, Microsoft Office and Excel</li><li>Forge and maintain relationships with a wide range of professionals.</li><li>Demonstrate the ability to work under pressure and be able to organise and prioritise your workload.</li><li>Be a Team player who enjoys variety and pace in a challenging environment.</li><li>Confidence in advising Members of the Council and senior officers on council meeting and decision-making processes, both in private and in public forum.</li></ul>Desirable:<ul><li>Be able to develop a comprehensive understanding of the Councils’ Constitution and statutory provisions relating to authority meetings.</li><li>Experience in managing meetings within a political or governance environment.</li><li>You will be expected to undertake the Association of Democratic Services Officer’s Certificate in Democratic Services Knowledge where this qualification is not already held.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Corporate Services, level CORP10 job profile. Please locate this via:Job profiles - Corporate servicesTo hear more about this opportunity please contact Elaine Shell or Deborah Jeffery on 01992 555565 / 01992 555563. for an informal discussion about the role.Interview Date: w/c 28th July 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Democratic Services Officer

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Are you an enthusiastic and dedicated educator looking to make a real impact on young minds? We are seeking a motivated and inspiring Humanities teacher to join our dynamic team and help shape the future of our children and young people.
What you’ll be doing:
<ul>
<li>Plan, prepare, and deliver high-quality lessons that engage and challenge children and young people.</li>
<li>Foster a positive learning environment that supports children and young people's educational and personal growth.</li>
<li>Assess and monitor student progress, providing constructive feedback and support.</li>
<li>Work collaboratively with colleagues, parents, and the wider school community to ensure student success.</li>
<li>Participate in school activities, extracurricular programs, and professional development opportunities.</li>
</ul>
What we’re looking for:
<ul>
<li>A teaching degree or equivalent and Qualified Teacher Status (QTS)</li>
<li>A qualification in SEND education is desirable.</li>
<li>Experience of working with children with SEND and ASC is ideal but applications from those working in mainstream settings are very welcome</li>
<li>Experience in teaching Humanities National Curriculum.</li>
<li>Strong classroom management skills and the ability to inspire and motivate children and young people.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>A commitment to continuous professional development and innovation in teaching methods.</li>
</ul>
Why join us?
<ul>
<li>Annual salary reviews and enhanced pension contributions for qualified teachers.</li>
<li>Ongoing professional development opportunities.</li>
<li>A collaborative and dedicated team of professionals.</li>
<li>A rewarding and fulfilling role making a real difference to children's lives.</li>
</ul>
We value your hard work and dedication, and we’re committed to ensuring you feel supported, both professionally and personally so that you are in the best position to make the most impact for the children in our care.

When you join Kedleston Group, you can be certain that your work will have purpose and meaning. You can also expect a supportive environment which enables you to excel in your role and grow in your career.
You will have access to an attractive benefits package including;
<ul>
<li>Access to health and well-being programmes, including a free and confidential 24/7 helpline and counselling service</li>
<li>Discounts on retail, travel, and leisure through our benefits platform</li>
<li>Cycle to work scheme</li>
<li>Generous life cover</li>
</ul>
Who are we?
Silverways School is an independent special school which supports children and young people with autism and associated learning needs. The school is set in the heart of the community in Enfield, North London.

The focus at Silverways School is on maximising every child’s potential to develop into a confident, resilient, and skilled young person who will make a positive contribution to society and live as independent a life as possible.
Silverways School is part of Kedleston Group. We specialise in providing specialist education and care for children aged 7-19 with a range of special educational needs and disabilities (SEND). These include autistic spectrum condition (ASC), attention deficit hyperactivity disorder (ADHD) and social emotional and mental health needs (SEMH).
We are committed to safeguarding and protecting children and we expect all colleagues to share this commitment. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020 and is subject to a range of vetting checks including a criminal records disclosure.

We are a disability confident committed and equal opportunities employer, welcoming applications from all sections of the community.

teaching1002

Kedleston Group

Humanities Teacher

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.Job Title: Assistant Locality Manager Starting Salary: £33,366 progressing to £36,124 Hours: Full time and part time positions available Location: Hertfordshire Contract Type: Permanent Directorate: Adult Care ServicesLocations:Hoddesdon - East Herts Day Service - 22.5 hours per week Ware - East Herts Day Service - 22.5 hours per week<h4>About the team</h4>Day Services operate Monday – Friday, our teams provide bespoke support and enable people to access opportunities to take part in a range of activities focussed on people’s own strengths, personal goals and choices, which can include but are not limited to activities such as gardening, arts and craft, swimming, daily living skills and community activities.Our aim is to promote wellbeing by supporting the development of new skills and experiences, maintaining current skills and valuing relationships. We follow Hertfordshire County Council’s Connected Lives model of social care.Who we work withWe support adults with physical/and or learning disabilities, older people and people with mental health conditions or dementia. Some of the people who use our service may require assistance to access advice, guidance, or emotional support. Some would like a structured routine, whilst others need physical support with a majority of tasks, others need Positive Behavioural Support to help them manage how they respond to daily events. You will need to provide this agreed level of support once you have received training.<h4>About the role</h4>You will work in our buildings and in local communities across Hertfordshire to:<ul><li>Support the Day Service Locality and Deputy Locality Manager in the responsibility for the quality of day services through effective management and monitoring of service delivery. Ensuring internal quality processes are in place and working effectively.</li><li>Lead and support the team, delegate duties, act as Duty Manager as required i.e., respond to routine queries from the team, families / carers and professionals</li><li>Provide day-to-day leadership of the service, ensuring the safety and wellbeing of staff and individuals who attend the service.</li><li>Promote a positive culture within the team, valuing diversity and ensuring staff demonstrate Hertfordshire County Council’s Values and Behaviours</li><li>Actively encourage and engage in co-production</li><li>Provide formal staff supervision and support including contributing to the performance and development process</li><li>Follow Hertfordshire County Council safeguarding policy and procedures to protect and safeguard everyone we work with</li></ul><h4>About you</h4>Essential:<ul><li>Health and Social Care RQF Level 4 or the ability to meet requirement to complete RQF Level 4 (if not already held)</li><li>A minimum of 1 year experience working in a social care or related setting (e.g., education or health)</li><li>A good standard of numeracy, literacy and IT skills</li></ul>This job role is within the Health and Social Care Services, level HSC9 job profile. Please locate this via:Job profiles - Health and social careThis is an ongoing advert, applications will be considered as and when candidates applyInterview Date: TBCBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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85 Jobs in Aylesbury, UK