Barnsley Council’s IT service plays a crucial role in supporting the organisation’s Future Council Strategy and Corporate Plan along with its Digital First Strategy. An opportunity is available for an ICT Engineer within the Service Delivery team. We are seeking to appoint an ambitious ICT Engineer to join our team. The role is a technical role and is located within Code Green who are our commercial service within Barnsley Council delivering IT support services to Schools, Academies and Small/Medium Enterprises across Yorkshire and the Humber and also within the Corporate side of IT which is based in Barnsley supporting Council colleagues and service users.
The successful applicant must be dynamic and have excellent troubleshooting skills with a key focus on customer service.
Information and Communication Technology will be crucial to making exciting changes happen in Barnsley. Creativity, ambition and a focus on people. That’s what matters at Barnsley Council. Our award-winning council is on an exciting journey of change. It’s all about putting local people at the heart of everything, listening to and doing good for our communities. We’re now more innovative, more efficient and provide better value for money. The changes are clear to see - from new businesses and jobs, to improving school results and to museums being recognised for their community engagement.
Shape a better future with us
We’re thrilled to have achieved Investors in People (IIP) Gold status for how we lead, support and develop people. Now we’d like you to be part of our success and help us take change further. Join us on our journey to a brighter future. By working together, with each other and with our communities, we can take pride in improving lives. Let’s make a better Barnsley for everyone.
Your role in our journey
As an ICT Engineer, your primary function will be to provide maintenance of all ICT related desktop, hardware systems, software applications and network and telephony infrastructure of supported sites; in accordance with best practice, policies and procedures
What you’ll need
To join us, you’ll need a relevant Level 3 qualification. You will need to have experience of working an ICT service management environment, experience of trouble shooting and fault finding and experience of working with multiple hardware, software and infrastructure platforms.
A lot to look forward to
Here at Barnsley, we live and work by four important values: honesty, teamwork, excellent service, and taking pride in what we do. As part of our team, you can be sure we’ll do all we can to support you in being truly excellent. You see, we prioritise learning and enabling you to achieve your potential. So we’ve created a development process that lets you grow in the way that suits you - whether that’s training to be a leader, or learning flexibly online. That’s one of the reasons why we achieved IIP Gold, and why you’ll find your career here inspiring and rewarding. For further information or an informal discussion regarding the role please contact Nick Brown via email – email@example.com or phone – 07815173993