Job Title: Children's Information and Advice Officer
Salary Range: £20,344 to £22,462 P.A (pro rata for part-time)
Hours: 37 Hours P/W
Contract: Fixed Term or Secondment Opportunity
We are actively recruiting for the role of Children’s Information & Advice Officer within Families First Triage Team, based in Stevenage Farnham House.
This role involves responsibilities such as:
The children’s information and advice officer contributes to this work to ensure that children and families get the right response to the concerns raised within an appropriate timeframe and by the right agency.
The primary areas of responsibility are to be the key point of contact for all concerns raised from various sources and to accurately record key elements of concerns raised.
To identify needs, with management direction and support, to assess threshold of risk and understanding of the different tiers of service provision.
To make full use of a range of computerised systems, gather and accurately record information to inform the manager decision on how to progress the contact or referral.
Closing Date: 2nd June 2019
Interview Date: 14th & 17th June 2019
Safeguarding children and adults is of utmost importance to Hertfordshire County Council. The Council requires employees to abide by legislation and best practice to enable Hertfordshire to achieve this. This role has been identified as requiring a Disclosure & Barring Service (DBS) check. For more information click here
How to Apply:
Please follow the 'Apply for Job' button at the bottom of the screen. As part of the application you will be required to upload your most recent CV ensuring gaps in employment have been addressed and includes your current, or most recent, employer. You are also asked to provide a supporting statement which is your opportunity to evidence how your skills, knowledge and experience match what we are looking for based on the Person Specification area of the attached Job Outline. If you do not supply a supporting statement, your application may be rejected.
PLEASE NOTE: All questions marked with a * are mandatory questions and must be answered - you will not be able to submit your application until all mandatory questions have been answered. For further guidance on how to apply: Click Here
Please Note: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.
Benefits of Working for HCC:
- Flexible Working Arrangements (depending on the role)
- Excellent Career Development
- Salary Exchange for Additional Benefits
- Excellent Pension Scheme with Employer Contributions
- Shopping Discounts
- Support Groups & Wellbeing Schemes
“We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post”