Service Support Manager, Quality Assurance and Practice Development Service
£33,291 – £35,724 per annum
We are currently looking to recruit a Service Support Manager to oversee the smooth running of the Quality Assurance and Practice Development (QAPD) Service within Children’s Social Care.
The Quality Assurance Service is responsible for ensuring that children are safe and doing well and families receive quality services. This encompasses Child Protection Conferences, Looked After Children Reviews, Quality Assurance and Workforce Development.
In undertaking the role you will be expected to provide effective, high quality and proactive support to the Head of Service and senior managers within QAPD. This will include responsibility for up to 10 staff who provide administrative support within the service.
The role of the Service Support Manager incorporates a high level of performance data management activity
You will need to have considerable experience working in a local authority setting and specifically in Children’s Social Care. We are explicitly looking for candidates who have strong performance data management skills including the ability to analyse data reports. In addition to this candidates should have previous experience of managing and developing staff; highly developed IT skills and preferably a knowledge of using Mosaic client database; recruitment; financial management; budget planning; event management and staff supervision.
This is a very busy post and it will be essential for the successful candidate to be adept at managing conflicting demands and prioritising workload.
Merton values its staff and you will be offered opportunities for developing your skills as well as additional specific in-house training as required for the job.
Prior to the interview, you will be required to take a test which will focus on specific aptitudes needed for the role.