Reference number - 2219 - 2849
Location - Portsmouth
Salary - Band 6 £21,256 - £24,799 p.a.
Job type/hours - Permanent, Full Time - 37 hours per week
There is no closing date, we will interview as and when we receive suitable applications.
Reporting to the Local Taxation Team Leader, the post holder will administer council tax and business rates accounts, ensuring databases are accurately updated to reflect the collection and administration of council tax and Non-Domestic Rates.
You will need to have in-depth knowledge and substantial experience in council tax administration and will be responsible for; dealing with a high volume of customer enquiries by correspondence, telephone and face to face, determining who is liable for council tax / Non-Domestic rates, Assessing requests for discounts, disregards, exemptions and reliefs and negotiating payment arrangement and providing advice to customers experiencing financial difficulty.
If you have good working knowledge of council tax and excellent customer service skills please apply.
For further details please read the full job profile.