Croydon hasn’t seen expansion like we are currently experiencing since the 1960s. We’re already well underway with some £5bn of investment that will be completed over the next few years. New offices, new retail, and new homes will provide well-paid jobs and high-quality accommodation for our rapidly growing population.
Croydon is a naturally ambitious council – so we’re looking for inspirational leaders who share our passion for supporting business growth and responding to local needs.
Strong partnerships are the foundation for the future. That’s why we’re constantly looking forward. We need to find creative new ways of working together with other agencies and the private sector to deal with the financial challenges ahead.
Because with growth comes increased demand – but also huge opportunity.
Chances like this only come along once in a generation, and our task, and maybe yours, is to shape a positive future for Croydon’s residents and businesses alike.
About the Role
The Financial Assessment Team who sit in the Gateway Service are looking for 4 Welfare Visiting and Information Officers to join their busy team.
What the role involves:
Visiting vulnerable residents in their homes
Supporting residents complete financial assessment forms
Gathering relevant information
Liaising with Financial Assessment Officer and other Gateway teams to update on progress
Supporting residents claim other benefits they are entitled to, such as, Housing Benefits, council tax support, disability benefits
Provide advice, information and guidance for other Council and community led services
Ensure the overall wellbeing of a resident
Working in a preventative way
Ideally, the candidate will have an understanding of adult social care and of the welfare benefits system. But most importantly you must be:
Person centred - Patient, kind and understanding
Able to work well with others as well as independently
Able to learn quickly
Able to travel around the borough
Able to see the bigger picture
Solutions rather than process focussed
If you are interested in this post and would like more information, then please contact Lisa Wheatley, Welfare Service Manager at Lisa.email@example.com
Equal Opportunities and Safeguarding Statement
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. We will be pleased to consider applications from candidates seeking flexible working arrangements.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.
The successful candidate will be subject to an enhanced DBS check.
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