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The local government jobs site from Jobsgopublic

Customer Service Advisor

  • Employer: Surrey Heath Borough Council
  • Reference: ECR/19/93863
  • Published: Tue 02/04/2019, 15:40 PM
  • Closing on: Mon 22/04/2019, 22:55 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week.
  • Salary: £24,166 - £28,388 per annum
  • DBS Check: No
  • Location: Surrey Heath House, Camberley

Customer Service Advisor

Contract:             Fixed Term Contract – 12 months

Hours:                 37 per week

Salary Range:     £24,166 - £28,388 per annum

We are looking for an energetic team player to provide a professional, efficient and high quality service to all of our customers.

This exciting role will allow you to make a real impact on the organisation as a key member of the council’s hard working and high achieving Customer Contact Centre

As one of the faces and voices of the council not only will you be adept at dealing with a wide range of complex and varied enquiries you will also have the ability to engage effectively with people from all walks of life.

If you have customer service/call centre experience, a high level of computer literacy and plenty of energy and enthusiasm, then this job is for you. 

Benefits include a minimum of 24 days annual leave, Local Government Pension Scheme, free car parking and lifestyle rewards benefits.

For an informal discussion about the role please contact Lynn Smith, Customer Relations Manager on 01276 707668.

To apply, please visit https://www.surreyheath.gov.uk/council/jobs

Closing date:                     Monday 22nd April 2019

Interview Date:                To be confirmed

Downloads

  • DBS Privacy Notice
  • Surrey Heath Borough Council Privacy Notice
  • Job Description
  • Person Specification

How to Apply

Please apply online via the link provided. Surrey Heath Borough Council is committed to equality of opportunity in employment and service delivery and welcomes applications from all sectors of the community. If you are unable to apply online for reasons of disability, please call 01276 707396 to discuss any reasonable adjustments that may be made to accommodate your individual requirements. Please note: All successful applicants will be subject to pre-employment checks in line with BPSS guidelines, which includes standard identification, referencing and unspent conviction checks. Surrey Heath Borough Council undertakes not to discriminate unfairly against any subject of a disclosure on the basis of conviction or other information revealed. For the best chance of successful application, please read the Job Description and Personal Specification fully before applying for this vacancy as it contains information you will need to refer to when applying. We do not accept CV’s submitted without a fully completed application form. If you have not heard from the council within 4 weeks of the closing date you should assume that your application has been unsuccessful. All unsuccessful applications will be removed and confidentially disposed of 6 months after the closing date. If you have any further enquiries please email recruitment@surreyheath.gov.uk or telephone 01276 707396. For technical issues, please contact Jobsgopublic directly.

Apply Now

  • Employer: Surrey Heath Borough Council
  • Reference: ECR/19/93863
  • Published: Tue 02/04/2019, 15:40 PM
  • Closing on: Mon 22/04/2019, 22:55 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week.
  • Salary: £24,166 - £28,388 per annum
  • DBS Check: No
  • Location: Surrey Heath House, Camberley

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