Library workers provide an essential front line service ensuring that our customers of all ages get the best from their library service. The ability to work under pressure is essential.
You will need to be able to quickly master the varied aspects of library routines, including front line customer care, using the library management system, the self-service machines, handling cash, stock requests and stock circulation procedures.
To succeed in this role you must be able to communicate well and demonstrate a mature and professional attitude coupled with an enthusiasm to learn. Previous experience of customer care in a similar environment with keyboard or computer skills would be an advantage. The role involves a significant amount of standing, bending and carrying heavy weights. You will need to be able to get to all of the libraries within Thurrock.
Please note there are no guaranteed hours for Peak Relief Posts; you will only be paid for actual hours worked.
You must also be available to work Monday to Saturday between 9.00am and 7.00pm.
Please be aware that Thurrock Council are undertaking a pay review which will affect the grading of this vacancy – full details will be provided at conditional offer stage to the preferred candidate
Our vision – An ambitious and collaborative community which is proud of its heritage and excited by its diverse opportunities and future.
Thurrock is an exciting place to live and work. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have retail and leisure that is among the best, with the magnificent intu Lakeside, and breath-taking countryside all around. There is over 1,000 acres of land ready for commercial development and there are likely to be 30,000 new homes built with transport links that can get you into London and other parts of the UK quickly and easily.
We are an area of massive growth; £6bn has already been invested by the private sector in Thurrock. We have seen 7,000 new jobs created, with a further 30,000 anticipated in the next 20 years, and 1,170 new businesses in the borough, with leading centres in ports and logistics, retail and creative industries.
Thurrock Council is an Investors in People (IIP) Gold accredited organisation and committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We champion flexible working and job share applications are welcome.
We serve a diverse community where people are different yet equal. Diversity underpins everything we do.
How to Apply
Please apply online by clicking Apply. Please note, we do not accept CVs. If you have any difficulties in submitting an application form please email firstname.lastname@example.org.