Here at Mid Sussex District Council (MSDC) we are located in an area of outstanding natural beauty. We are proud of our customer service levels and our priority is to work collaboratively to ensure the best possible customer experience for all residents and businesses.
In addition to a competitive salary you’ll also receive great staff benefits, including generous holiday and pension. You will also enjoy discounted access to a number of health clubs in the district.
The Council offices are in the centre of Haywards Heath with free staff parking and within walking distance of the newly rebuilt mainline station.
Overpayment Enforcement Officer (CRRB049)
Salary £19,819 pa - £21,693 pa
We are looking to recruit an ambitious individual, to join our in-house Revenues and Benefits service to help create a culture that drives high levels of customer satisfaction; a value for money ethos; and an internal resource of practical and helpful legislative knowledge.
You will be part of an enthusiastic and customer focussed approach to our service. The work of this post will involve effectively, efficiently and accurately administering the collection and Recovery of Benefit overpayments promptly and in accordance with prevailing legislation, litigation, guidance, best practice and locally agreed policy. You will be based in the Benefits Team.
Whilst previous experience is not essential, you will require a sound level of education; excellent communication and customer service skills; a pro-active approach to all areas of work; and have a keen eye for accuracy.
If this opportunity sounds like the role for you we’d love to hear from you. If you would like any further information, or have any questions, you should contact Megan Shepherd, Benefits and Overpayment Team Leader on 01444 477407 or via email – Megan.email@example.com
Close date: 12 February 2019
Interview dates: 19 and/or 22 February 2019