Location: 5 Pancras Square, London N1C 4AG
Salary: £32,473 - £37,670
Contract Type: 3x 1 Year Fixed Term, Full time, 36 hours per week
Alternative flexible working options available/open to discussion
Click HERE for information on Camden’s flexible working options
We’re looking for 3 Application Analysts to provide user support and technical assistance, investigating and resolving problems reported by users of HR, Financial applications and other applications. You’ll take personal responsibility for one of the following areas; data management/ establishment control, application controls and Corporate Business Systems, or general application maintenance.
You’ll regularly undertake business analysis as well as assisting with upgrades and installations of applications. You’ll also play an active role updating relevant documentation to a clear design specification, using standard approaches and techniques to ensure compliance across the Council.
You’ll be working in a fast paced environment so you’ll need strong communication skills as you’ll be contributing to the implementation of a new integrated HR and Finance system and working with a range of officers to ensure this is rolled out effectively. Alongside this, you’ll provide on-going technical maintenance and usage support in order to maintain their reliability and deliver business benefits.
We’re looking for candidates with a range of experience including; systems administration, upgrades, fault resolution, environment management. Alternatively, you’ll have a BSc in a relevant discipline to demonstrate your industry knowledge.
You’ll also be familiar with application management and support, as well as confidently undertaking analysis of business and technical processes and solutions.
Excellent communication skills and the ability to manage customer expectations is key to the role as you’ll be providing 1st and 2nd line technical support to a range of users. Ideally, you’ll have an understanding of good IT practice and procedures in relation to the support of cloud solutions.
This will be a challenging role as you’ll need to manage conflicting deadlines whilst working as a team to deliver a first class user experience.
Camden’s main offices are located in modern, award-winning offices at King’s Cross. You can expect an exceptional range of benefits including discounted access to the onsite leisure facilities with swimming pool, recognition and reward for high performance with progression and pay increases, flexible and agile working hours and access to a leading pension scheme.
Camden is proud to be the country’s first Timewise council and as part of this accreditation, we work to help parents balance work with childcare. This fits in with our aim to be leaders in innovative, flexible and part-time working that allows for different patterns of care and for parents to share childcare responsibilities.
Click HERE to see the full details of our excellent benefits
Make it work for you. Make it your Camden.
Discover and Diversity
To “discover” more about Camden and our commitment towards diversity, equality and safeguarding, please visit our recruitment website
How to apply
To apply for this job please follow the "Apply" link. In the ‘Why you?’ section of the application form you will be expected to explain how you meet the key requirements for this role listed in the job profile attached at the bottom of this advert. When explaining how you meet each of the requirements, please give examples that clearly demonstrate your skills, knowledge and experience. When writing your examples give a brief description of the situation or task but focus on the actions you took and the result of your actions. Please note, we do not accept CVs submitted without a fully completed online application form.
Camden is committed to making our recruitment practices barrier-free and as inclusive as possible for everyone. This includes making adjustments or changes for people who have a disability or long-term health condition. If you would like us to do anything differently during the recruitment process, or provide any information in an alternative format, please contact us on 020 7974 6655, at firstname.lastname@example.org, or post to 5 Pancras Square, London N1C 4AG.
Closing dates for applications: Sunday 27th January 2019, 23:59
Interviews to be held: w/c 4th Feb 2019
Please quote reference: 19000006
To view the Job Profile the Applications Analyst, please click HERE
To view the Job Profile the Applications Analyst (Data Management), please click HERE
To view the Job Profile the Applications Analyst (Application Controls), please click HERE
Camden welcomes new employees on a monthly basis; next available dates for induction are: 18th February, 18th March, 15th April