This post provides customer advice, administrative; information and communication systems support for our currently Lewes based Building Control team. We are looking for someone who has the ability to develop an understanding of specialist Building Control knowledge and the work of our Building Control Specialists, for which training will be given.
You will be the first point of contact for our client’s to request our Building Control services either over the telephone, by email or in person, and you will ensure they receive an efficient, positive and personal experience.
You will take responsibility for resolving queries or completing actions arising from customer enquiries and process a range of applications, cases and associated administrative activities.
You should have good communication skills and the ability to deal with the general public. It is essential that you can work as part of a team and have experience of using Microsoft Word, Excel and databases.
It is essential that you have extensive experience of working in a customer service environment and desirable that you have previously worked in a building/property environment and/or with maps or plans.