We've noticed you are using Internet Explorer. This is an outdated Web Browser and is not supported by this website. Consider switching to a moden Web Browser like Google Chrome.
The local government jobs site from Jobsgopublic

Helpdesk Operator

  • Employer: Hertfordshire County Council
  • Reference: HCC11397
  • Published: Wed 05/12/2018, 14:39 PM
  • Closing on: Sun 30/12/2018, 23:39 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week.
  • Salary: Starting Salary: £19,819 pa progressing to £21,693 pa
  • DBS Check: No
  • Location: County Hall, Hertford

Helpdesk Operator
County Hall, Hertford
Starting Salary: £19,819 pa progressing to £21,693 pa
Full Time Hours, Permanent Contract

About you:
*Excellent customer service and IT skills
*Ability to prioritise work
*Flexibility to work beyond regular working hours as required and work alone using own initiative

About us:
Hertfordshire County Council is a leading local authority with a highly regarded Property service. This is your chance to be part of a busy team that is flexible, responds quickly to change and is never complacent. You’ll be taking on a diverse range of projects which promote Hertfordshire as an innovative, efficient authority with a commitment to helping to keep people healthy and safe and growing the economy.

Responsibilities also include:
*Manage and maintain a database for recording all issues reported to the facilities helpdesk
*Log all incoming job requests and pass them to the relevant facilities technician or contractor
*Liaise with outside contractors and ensure that job sheets are completed on time
*Financially check, verify and process contractor quotes and applications through to payment as required

Benefits:
*Flexible Working Arrangements
*Excellent Career Development
*Salary Exchange for Additional Benefits
*Excellent Pension Scheme with Employer Contributions
*Shopping Discounts
*Support Groups & Wellbeing Schemes

If you think you have what is required and you are ready for a challenging yet very rewarding role then please apply now to find out more.

For an informal discussion about this role please contact Denise Wood on 01992 556191.

Closing date: 30 December 2018
Interview date: w.c.  07 January 2019

Downloads

  • Job Outline

How to Apply

Please apply online via the link provided. Please note, we do not accept CV’s submitted without a fully completed online application form.
  • Employer: Hertfordshire County Council
  • Reference: HCC11397
  • Published: Wed 05/12/2018, 14:39 PM
  • Closing on: Sun 30/12/2018, 23:39 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week.
  • Salary: Starting Salary: £19,819 pa progressing to £21,693 pa
  • DBS Check: No
  • Location: County Hall, Hertford

Vacancy Location