Senior Leasehold Finance Officer (primarily billing service charges/major works)
PO1, £34,938 - £35,772 pa
Our Leasehold & Right to Buy Services (LRTBS) is changing to enable the team to fully meet evolving customer needs including with regard to the delivery of 1800 new leasehold homes across the borough. These homes include shared ownership, shared equity and new build private leasehold sales.
This is an exciting and challenging time for the team to extend its knowledge and skills and provide customers with an excellent service. It is also an ideal time for you to join us.
We are looking for a well organised, senior officers with sound financial and analytical skills, to ensure the accurate and timely billing of charges including service charges, major works, reserve fund and shared ownership rent whilst increasing customer satisfaction and providing robust financial and budgetary assistance to the team.
With housing in London under extreme pressure, maximising our income is an important way of improving services. We need people with a good eye for detail who can demonstrate they will achieve performance targets while working accurately and effectively. As one of two senior officers responsible a range of financial tasks you will be responsible for calculating service charges, major works and rents. Managing one finance technician, you will also review and maintain other financial administration for the service. You will also be a first point of contact between the team and other Council departments, auditors and other external bodies.
On a day to day basis you will perform accurate calculations that comply with financial regulations as well as updating the way we do things alongside any changes in legislation. You will help drive our standards up through benchmarking and monitoring performance. With an in-depth understanding of leasehold services and financial management experience, you will drive forward service improvements and our customer focus.
You should have a finance/service charge background, ideally with experience of working in a leasehold environment. You will need in-depth knowledge of relevant housing legislation along with a working knowledge of financial monitoring, reconciliation processes and budget monitoring.
We need someone with a proven track record of implementing excellent customer service practices. Someone with excellent financial skills, able to improve efficiency and minimise errors. To thrive in this role you will need a flexible approach and be able to work well under pressure.
Hackney is one of the UK’s highest performing local authorities, serving one of London’s best places to live and work. We have achieved a huge amount: our services, our schools, our public spaces are all among the very best. We have changed the reputation, not just of the Council, but of Hackney itself. Bringing jobs and investment into the borough, securing the legacy from 2012 Games, and making this a place of which we can all be proud.
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
If you want to work in a place where you can represent our values so we achieve the best for our residents, please visit www.hackney.gov.uk/jobs-
Please include a supporting statement, addressing how your skills, knowledge and experience would enable you to meet all aspects of the post, as indicated in the job description and person specification.
Closing date: 16 December 2018 @ (22:59pm)
Interview Date: To be confirmed in the new year.
Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.