An enthusiastic Technical Support Officer is required to join the Environmental Health & Licensing team, working primarily within Taxi Licensing, to provide cover for this busy team. The job holder and other TSOs are required to provide a courteous and efficient response to legal and technical enquiries, administer procedures carried out by the team and take a lead in EH&L administrative matters.
Main advert detailMain responsibilities include:-
responding to customer enquiries
keeping accurate computer and manual records and producing statistical information
following work instructions
Suitable applicants should have:-
basic knowledge of legislation
knowledge of the work of regulatory services
ability to deal effectively with a wide range of service users
commitment to customer care ensuring prompt efficient referrals to correct services
good keyboard skills (50 wpm desirable)
Good all round knowledge of EH&L issues (especially Licensing) would be desirable, as the post holder would be primarily required to provide support in this area.
Interviews to be held w/c 7th January 2019.
We welcome applications from all sections of the community but particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, LGB, male or trans as these groups are currently under-represented in our Directorate workforce.
Jim Whitelegg email@example.com
Martin Seymour firstname.lastname@example.org