Payment Assistant based at County Hall, Lewes
Are you looking to begin your journey in Accounts Payable? If so, join us as a Payment Assistant in a department that will recognise and reward you for demonstrating an ‘Epic attitude’ - using your Expertise, Passion and Innovation to deliver the highest quality work to support our Customers.
Do you enjoy making things happen, challenging the status quo, achieving more together and being customer centred?
If so, this is the job for you.
The role sits within the ContrOCC Payments team in Lewes, who are part of our Business Operations Department in Orbis making payments to Providers and foster carers. We operate flexibly within an agile environment to make best use of our office space e.g. the majority of the team use laptops enabling them to work from home 1-day a week and some work a 9-day fortnight.
Your main responsibilities will be to:
- Make payments in accordance with contracts and care packages.
- Make payments to foster carers and adoption agencies.
- Deal with payment queries from Providers and foster carers.
Our goals/recent achievements within the ContrOCC Payments team are:
- Implemented monthly reporting to track key performance indicators.
- Developed a skills matrix and mapped end to end processes.
To succeed in this role you’ll be a great communicator with good MS Office skills and possess an eye for detail along with a real passion for delivering awesome customer service in a fast-paced, deadline driven environment. Your ability to remain calm under pressure whilst working to tight deadlines within a team environment will be essential. To be shortlisted for this position your application will clearly evidence how you meet the person specification of the attached job description including:
- Financial systems experience with excellent numeracy, literacy and IT skills.
- Ability and experience of communicating clearly and concisely at all levels.
- Ability to approach work methodically whilst being flexible and prioritising as required.
In return for your commitment, we’ll support you every step of the way with training and encouragement and a team spirit that's unbeatable. You will join a team which offers unrivalled support and offers a fantastic work/life balance, with flexibility and brilliant staff benefits.
What is Orbis?
Surrey & East Sussex County Councils have joined forces to create a new partnership for business services known as Orbis. We have combined our expertise across services including finance, human resources, IT, property, procurement, payroll and pensions services enabling us to further develop the services we provide our customer.
We are championing partnerships with other local councils and public sector organisations, so sharing resources is a big part of our future. We are looking for a full-time Payment Assistants to join this team and be a part of our future.
Interested in finding out more? Please feel free to contact Kay Stevenson, ContrOCC Payments Team Leader on 01323 464279 or Sabine Hobden, Direct Payments Team Leader on 01273 335493 or Janyce Danielczyk 01273 481893.