The first step to rebuild trust is communication.
At the Royal Borough of Kensington and Chelsea, we want to create an area that our residents are proud to live in. Which is why we’re involving our communities from the start. But we need to continue engaging with the people of our borough, and making them feel part of the Housing Management services we provide. After all, only when we know what they need can we make sure we provide it. That way, you won’t just work for our residents, you’ll work with them.
As a Communications Officer, it’ll be your role to portray the values of the Council throughout all of our publications. You’ll do this by making sure any internal and external texts are in line with our corporate identity, so that the Council’s respect, integrity and collaborative spirit come out in everything we do. As part of this, you’ll draft, edit and proofread all of our public information, including (but not limited to) letters, leaflets, and web copy.
Responsible for writing for a variety of audiences, you’ll need to be an effective communicator who can present ideas and information simply and clearly. Ideally, you’ll know about the public sector, particularly in the housing area. Combining that with your previous experience of managing public information - as well as your attention to detail - you’ll ensure all Housing Management communications are consistent and up to the Council’s standards. However, to really stand out against other candidates, you’ll also bring effective leadership skills. They’re essential to the role, as you’ll manage the production process - briefing designers and printers to deliver excellent pieces of media.
To find out more about the role and to apply please visit rebuildingtrust.co.uk