(RB013) Revenues Officer (Council Tax)
Grade 5, £21,138 - £26,060 (Incl Local Weighting)
Full Time 37 hours per week
Based at Wallfields, Hertford
Revenues Officer (Council Tax Team)
The Revenues and Benefits Shared Service for East Herts and Stevenage Council is responsible for the collection of council tax, business rates and the administration of housing benefit and council tax support. We are looking to recruit an individual with detailed knowledge and previous experience of Council Tax collection and recovery.
Working within the Council Tax Team and using Academy software system, you will have the opportunity to carry out all aspects of Council Tax work including registration, recovery, dealing with telephone enquiries and updating Council Tax records on a daily basis in accordance with regulations, local policies and procedures to achieve the best possible collection rates in an effective and efficient way.
You will have excellent communication skills, able to discuss debts in a polite and professional and sensitive way, but able to collect ‘hard to collect’ debts and achieve target and be willing when required to assist at court for both East Herts and Stevenage Councils.
Our values and behaviours include each of us working together to support each other. We aim high to make a difference, to help our customers every day – if you share this ethos then we very much want to hear from you.
The successful candidate will benefit from: a flexitime scheme, generous holiday entitlements and will be eligible for homeworking on completion of a probationary period.
If you need any additional information please contact Graeme Reid, Revenues Manager, 01279 502127or Julie Burrows, Assistant Revenues Manager, 01279 502120
Application forms should be completed and returned to Human Resources by 5pm on 23 November 2018. CV’s will not be accepted.