At the heart of the East End, well connected to major transport links and the Queen Elizabeth Olympic Park, the London Borough of Newham is an exciting place to work.
It is home to one of the UK’s youngest and most ethnically diverse populations which presents unique opportunities for both professionals and residents.
Adult Social Care is committed to the provision of efficient, high quality services and keeping our customers safe. We are delivering a programme to transform services including homelessness, social care and integration with health.
Income Officer - FACT Team
£30,930 pa - £32,637 pa
Due to the existing post holder moving to a new area of work we are now looking for a permanent Income Officer for the friendly, flexible Financial Assessment & Charging Team.
The team sits within Adults Social Services and is responsible for calculating and collecting the contributions for all customers in receipt of residential and non- residential services as well as advising on general welfare benefit matters.
The team consists of 8 staff including assessors, welfare and debt officers and is responsible for income of cira 5M p.a.
We are looking to employ a confident self-motivated person ideally with knowledge of the charging regulations for Social Care. Experience in undertaking financial assessments on AzeusCare is extremely desirable
You should be able to manage time effectively, plan your own workload and work well as a team
You should have exceptional customer service skills and be able to communicate clearly and calmly both with colleagues at all levels and customers and their families
The London Borough of Newham is a Disability Confident employer. Candidates who declare that they have a disability in accordance with the Equality Act 2010 and meet the essential criteria as specified in the Job Profile will be guaranteed an interview
Priority consideration on all advertised roles will be given to London Borough of Newham Redeployees.
The London Borough of Newham is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects staff and volunteers to share this commitment.
Please be aware that a Disclosure and Barring Scheme (DBS) check will be required for any position with access to these groups under the provision of the Rehabilitation of Offenders Act 1974.
Should you require any help or advice with your online application, please contact the Recruitment Help Desk on: 0203 373 0909.