Oxford City Council has an opportunity for a methodical and conscientious individual to play a key role as a Housing Options Team Leader in the Housing Needs Team.
We are looking for Team Leader to provide guidance and support to Housing Options Team who is responsible for preventing homelessness or threatened with homelessness under its statutory duties.
As an experienced housing professional, you will deliver excellent customer service with a can-do and solution focussed attitude whilst working to tight deadlines. Leading a team of Housing Options Officers to ensure resources are allocated effectively, carry out appraisals and monitor closely the performance of the team in order to achieve and sustain agreed objectives and outcomes in relation to housing advice, homelessness and housing related support.
You will be experienced in investigating the circumstances of customers who approach the Council for advice due to homelessness and an ability to communicate clearly with landlords and other accommodation providers, support agencies and other professionals involved with the customer with a focus on homelessness prevention.
Our team is responsible for the complete housing needs service and if you have the energy and enthusiasm to make a contribution then we’d love to hear from you.
Oxford City Council prides itself on delivering high quality, cost effective public services. Oxford is a world class city and the Council has high aspirations for its services and employees. We are a multi award winning Council and in 2015 we secured Champion IiP status along with Overall IiP Employer of the Year 2015, demonstrating our commitment to our employees and their wellbeing. We also scooped the Association of Public Sector Excellence Council of the Year award in 2015 and the Municipal Journal Best Achieving Council prize in 2014.
With over 1,200 staff dedicated to delivering the best service possible to our communities now is a truly exciting time to be working in Local Government. We are all about going above and beyond to improve outcomes for local people, and you might be surprised at the range and quality of services we provide.
We offer a great range of benefits which include generous holiday from 28 days per year plus bank holidays, Local Government defined benefit pension scheme, subsidised leisure membership, discounted travel and the ability to work flexibly in many of our roles. We offer well defined opportunities through our learning and development programme. We also support our staff through the employee wellbeing programme with a range of services including resilience training, an employee assistance programme and support via our dedicated occupational health service.
How to apply
More information is available on the role profile document. Please read this document to ensure that you meet our requirements. More information about working for the Council, our values and vision, is available on our web site.
Applications should be made via our online application system (no CVs please). For further information and how to apply online, please click on the link below.
If you are unable to access our website please call 01865 252848 or 07483 011151 for Direct Services roles.
Note: For roles that require a DBS Certificate (Enhanced and or Barred List check), candidates are required to supply their complete work history. Please ensure you explain any gaps in your work history.
Closing Date: 14 November 2018
Late applications will not be processed
Interview Date(s): 22 November 2018
For an informal discussion about the post please contact, Fatheya Latiff on 01865 252731 or email flatif @oxford.gov.uk
We want our workforce to reflect the diversity of the community we serve so we welcome applicants from all communities. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for any vacancies.
Oxford City Council is not currently licensed as a sponsor and cannot employ migrant workers outside the European Economic Area and Switzerland under the Point Based System rules, issued by the UK Border Agency.