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Operations Manager - Repairs Team

  • Employer: London Borough of Hillingdon
  • Reference: LBH4544
  • Published: Fri 26/10/2018, 3:00 AM
  • Closing on: Mon 12/11/2018, 0:00 AM
  • Working Pattern: Full Time
  • Hours:
  • Salary: £57627 - £61737
  • DBS Check: No
  • Location: Harlington Road Depot - UB8 3EU
About Hillingdon

Hillingdon Council: Putting our residents first.



About the job

We are seeking an experienced, knowledgeable individual for this role of Operations Manager - Repairs and Voids

The role of Operations Manager - Repairs and Voids will involve leading and managing the whole responsive repairs and voids repairs service.

This position is based at Harlington Road Depot, and involves leading and managing a commercially driven team (including effectively managing operative and support contractor performance), ensuring that the service is operating in a complaint manner and actively participating in organisation change and development. Responsibilities will include representing the service area by attending working groups and other meetings, managing the budget allocations, instructing and advising contractors and undertaking technical and safety inspections. This role will also be responsible for preparing information on specific projects with regards to The Construction (Design and Management) (CDM) Regulations 2007, identifying and managing risks and ensuring that cross functional links are maintained throughout the Repairs, Engineering and Planned Works teams.



About the person

Significant previous experience in a senior management position within a construction, property or DLO environment would be an excellent fit for this position.

You will be working with a range of stakeholders including colleagues, directors, other departments within London Borough of Hillingdon (such as procurement, finance and human resources), residents, resident associations, representative bodies, contractors and consultants, so it is essential that you have excellent communication and influencing skills, to allow you to develop contacts and relationships with customer and client groups.

Other important skills would include:

  • resource and finance management

  • project management

  • teamwork and relationship building

  • knowledge of relevant legislation and regulation

  • change management

  • customer service

  • influencing expertise

  • strong communication (by phone, email, letter and face-to-face)

You must be motivated to deliver results, and will be expected to take ownership of your personal development, the development of both team and individual performance, and the implementation of improvement initiatives. We strive to ensure that we continuously improve our service, and we need you to support us in this.

The Operations Manager - Repairs and Voids is a key role, and we are looking for somebody who can work flexibly, as the service demands. This can include working evenings and weekends, and at different geographical locations.

(Please be advised that this role requires a driving license, and access to a vehicle at all times.)

If this is the type of career path you have been searching for, and you believe you meet our criteria (as outlined in the Person Specification), we look forward to receiving your application!



Additional information

If you would like to have a brief conversation with the recruiting manager prior to applying, please contact (add RM name), (telephone number) or email (add email address).

We offer a range of Company benefits. These vary according to the business area and role but may include:
  • local government average salary pension scheme
  • free parking (4 days a week) if based at the Civic Centre
  • a 36-hour week for all full-time staff
  • generous holiday entitlement: a minimum 23 days a year (plus bank holidays), rising to 28 days after five years' service. For more senior positions holiday entitlements can rise to a maximum of 36 days
  • career breaks
  • flexible working hours
  • season ticket loan
  • access to a Credit Union
  • on-site staff restaurant at Civic Centre
  • access to a wide range of training and courses
  • discount on a variety of Adult Education courses run by the Council
  • payment of professional fees where these are required
  • discounts at council-owned leisure centres and swimming pools at Hillingdon (Uxbridge), Queensmead (South Ruislip), Highgrove (Ruislip) and Botwell Green (Hayes)
  • cycle purchase scheme
  • car sharing scheme
  • 30% discount on green fees at council-owned golf courses

    Interviews are scheduled for week commencing (add dates), however this may be subject to change depending on business need.

    Additional Information continued

    Disability Confident Employer
    & Chartered Institute of Public Finance & Accountancy


    • Employer: London Borough of Hillingdon
    • Reference: LBH4544
    • Published: Fri 26/10/2018, 3:00 AM
    • Closing on: Mon 12/11/2018, 0:00 AM
    • Working Pattern: Full Time
    • Hours:
    • Salary: £57627 - £61737
    • DBS Check: No
    • Location: Harlington Road Depot - UB8 3EU

    Vacancy Location