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The local government jobs site from Jobsgopublic

HOUSING ADVICE SUPPORT OFFICERS

  • Employer: Reading Borough Council
  • Reference: NBH0253
  • Published: Fri 26/10/2018, 8:00 AM
  • Closing on: Wed 14/11/2018, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week.
  • Salary: RG4 (SCP 21-28, gateway at SCP 26) £20,541 - £25,463 pa
  • DBS Check: Enhanced
  • Location: Reading

Are you looking for a new career opportunity in a fast developing, forward thinking and evolving environment?

The Housing Needs Service is looking for professional and enthusiastic people to join our ambitious and innovative Housing Needs Service. Following changes in legislation in April 2018, Homelessness Reduction Act 2017, it is a very exciting time to join the Housing Needs Service.

We are looking for ambitious and motivated people to join a newly formed team whose role will include the delivery of basic front line housing advice to customers and the provision of office support to the Housing Advice Team.

You will work as part of the new team of Housing Advice Support Officers, assessing those in housing need and working closely with the Housing Advice team to ensure customers receive timely and thorough advice and support. The role requires a professional, efficient and collaborative approach during an exciting time of significant change for the Housing Needs Service.

The successful candidate will have a passion for customer service and be highly motivated person that is precise and methodical in their approach. Previous experience in housing, or working with the relevant legislation is not essential to apply for this position. If you are passionate about ensuring excellent customer service for residents who are homeless or in housing need, then this could be the next challenge for you.

For any more information, please contact Katy Long on 0118 937 4732 or katy.long@reading.gov.uk or Sarah Hennessy on 0118 937 4826 or sarah.hennessy@reading.gov.uk if you would like to discuss this position in more detail.

Internal Reading Borough Council employees must login via Employee Self Service to apply. If you have not yet been issued with your Employee Self Service account, or you have any queries, please email EmployeeSelfService@reading.gov.uk with details.

Visit http://www.reading.gov.uk/jobsearch for more details on how to apply online. Alternatively, call the Recruitment Team on 0118 937 2039 (24 hour answerphone) quoting the job reference number and the job title of the post you are interested in.

Please do not send a CV: for the purposes of equal opportunities, we can only accept Reading Borough Council application forms.

Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.

A Enhanced Disclosure and Barring Service check will be sought from the successful candidates.

Closing date: 14 November 2018

Assessment date: 26 November 2018

Interview date: 3 December 2018

  • Employer: Reading Borough Council
  • Reference: NBH0253
  • Published: Fri 26/10/2018, 8:00 AM
  • Closing on: Wed 14/11/2018, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week.
  • Salary: RG4 (SCP 21-28, gateway at SCP 26) £20,541 - £25,463 pa
  • DBS Check: Enhanced
  • Location: Reading

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