Job Title: Civil Enforcement Officers (P1663, P1666, P1651)
Salary: £28,017 up to £30,081 inclusive annual salary (based on 42.5 hours) + up to 18.5% employer pension contribution
Post: 2x Full time posts available – 37 hours plus 5.5 mandatory overtime hours per week (42.5hrs)
1x Part time post available – 21 hours (part time salary will be based on 37-hour pro rata equivalent)
Annual Leave: 25.5 days plus public bank holidays (pro rata for part time hours)
Closing date for applications: 13 February 2023
Interviews scheduled for w/c: 20 February 2023 – please note interviews may be held earlier if suitable applicants are received
St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, historic city centre and charming villages. Our refurbished offices are in the city centre near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work.
We are looking for individuals who:
- enjoy working outdoors and meeting new people and working for the community
- enjoy working independently on the job
- have great communication skills
- will be a supportive and enthusiastic team player
- will be able to manage potentially challenging situations and conflict in a calm and sensitive manner
- have good general IT skills
- have good attention to detail and an ability to keep clear and concise records
Ideally have previous experience or knowledge of Traffic Regulations, legislation surrounding parking matters and principles of good enforcement. You will be based in the district’s car park office and be responsible for carrying out patrols of the car parks and streets. Part of the role includes issuing penalty charge notices to vehicles if appropriate in accordance with relevant legislation, guidance, and good practice.
You should be self-motivated, work in a pro-active manner and be able to provide excellent service in a dynamic environment. You should also be a strong verbal communicator with a customer-centred approach.
A key requirement for this role is City and Guilds Level 2 Qualification in Parking Enforcement. If you currently do not hold this qualification, full training will be provided, and attainment of this qualification must be completed within 6 months from starting this role in order to pass your probationary period and proceed in the position.
We offer a competitive package which includes up to 25.5 days annual leave, pension scheme, reimbursement of professional fees, access to parking, training and development opportunities, flexible working options, leisure and travel discounts and other benefits.
The post is subject to a Basic Disclosure Check.
For an informal discussion, please contact James Gurney, Parking Services Manager (Operations) on 01727 814601.