Housing Management Support Officer

We are looking for a dynamic Housing Management Support Officer to take responsibility for the management of a stock of properties within West Berkshire. You must have excellent customer care, experience in housing services and excellent time management skills dealing with conflicting priorities. You also must be able to multi-task and take a hands on approach to supporting our compliance in our role as a landlord and ensure that tenancy management such as, lettings, breaches of tenancy and rent arrears are dealt with effectively and efficiently. There is also a strong emphasis on supporting people to sustain their homes and quality of life. Provide advice for safeguarding and health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills and the promotion of personal independence.
You will demonstrate your strength as a team player assisting with housing related projects such as, the implementation of a new housing ICT system to manage rent accounts and contribute towards changes in policies and procedures. This is an exciting opportunity for exceptional individuals who are self-sufficient and has a ‘can do’ approach to join our Housing Service

If you meet the above criteria, are organised and flexible with an innovative approach to your work we would welcome your application for this post.

West Berkshire Council offer excellent employment benefits such as flexible working, access to a wide range of relevant training, local government pension scheme, family friendly policies, a range of local discounts and much more. You will also be entitled to a generous annual leave entitlement of 28 days per annum rising to a maximum of 33 days.

This role is fixed term for 1 year – Funding limited project

For an informal discussion about this exciting opportunity, please contact Charlie Ferris on 01635 519741