We are currently recruiting for a Senior Housing Options officer who under the direction of the Housing Options Team Leader will provide a senior role within the Housing Solutions Team. Leading on complex and challenging cases whilst providing a proactive customer led service to support Medway residents to achieve their housing choices.
You will be required to develop and maintain strong communications with users of the service in order to encourage user participation in service developments and improvements.
Develop and implement service strategies and plans in order to embed continuous service improvements and best practice approaches, including benchmarking, cost analysis and input into options appraisals for the service area.
Where appropriate lead on the review process for homeless applications under current legislation as well as appeals relating to the allocations policy to be compliant with statutory requirements.
Manage a caseload of complex applications relating to members of the public in need of accommodation due to them declaring homelessness or in need of homing due to their specific needs.
Participate in partnership working and policy development with relevant housing support agencies to assist those in housing need in the Medway area. Undertake other duties relevant to the post as determined by the Housing Solutions Team Leader.
In return we offer you:
- Generous annual leave entitlement
- Generous local government pension scheme package
- Access to wider training and development qualifications
- Flexible working scheme
- Travel plan discounts
- Car Benefit Scheme from Tusker
- Access to CAREFIRST advice & counselling service
- Employee discount scheme for national and local retailers
- The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - https://www.childcarechoices.gov.uk/
Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.
Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.
We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.
Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.
If you would like to have an informal discussion with the recruiting manager, please call Tracy Partridge on 01634 333514.
Applicants must be able to demonstrate all essential requirements as listed in the job profile
Equal Opportunities Commitment Statement
Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to gender, race, colour, ethnic or national origin, disability, marital status, family commitments, sexual orientation, age, HIV status, religious or political beliefs, social class or trade union activity or irrelevant spent conviction.
For further information please refer to the Medway information pack available as a download or to view online.
Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.
Please visit http://www.mindfulemployer.net/ for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.
We reserve the right to close this vacancy at any time prior to the closing date.