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The local government jobs site from Jobsgopublic

Service Navigator

  • Employer: Royal Borough of Kensington and Chelsea
  • Reference: RBKC/22/219492
  • Published: Wed 16/11/2022, 10:20 AM
  • Closing on: Sun 04/12/2022, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 36 hours per week
  • Salary: £35,223 - £38,934 per annum
  • DBS Check: Enhanced
  • Location: Royal Borough of Kensington and Chelsea, Town Hall, Hornton Street, Kensington & Chelsea

About Us:

Connecting families to the support and services they need.

In Kensington and Chelsea and Westminster City Council, we put local people and local businesses at the heart of decision-making, working in partnership with them to provide quality services that are responsive, effective and efficient. We are committed to ensuring our communities can access the support they need, when they need it. By sharing facilities and expertise within the Bi-Borough, we’re able to offer joined-up services for children, young people, their families and their carers that are constantly evolving and improving.

The Role:

You’ll be a key point of contact for families and carers who are expecting, or have just received, a diagnosis of disability for their children. It’s an opportunity to empower families as they begin to engage with a health and social care services. You’ll work closely with them to assess their specific needs and the kind of support they want, spanning everything from healthcare and education to short breaks. You will then help to connect them to a range of organisations including public agencies, private sector partners, community networks and voluntary organisations.  In this hugely varied role, you can expect to work with children and young people at every stage of life, from birth and early years to preparing for adulthood – and to build meaningful, positive relationships with them and their families. 

Please refer to the Job Description for more information.

About You:

Both empathic and enabling, you’ll bring a creative, caring and committed approach to delivering better outcomes for children. Your background could be in social work, healthcare or early years/SEND education but you’ll be used to working with families who have a disabled child. You’ll have a good insight into the issues these families face and the kind of support on offer. Highly organised and able to work effectively as part of a team, you’ll also have the communication skills to build good working relationships with a wide range of agencies and service providers, and to advocate for families. We offer the chance to grow and develop as part of an open, supportive team that freely shares its ideas and experience.

In return, you can look forward to a package that includes a competitive salary, a high-quality pension scheme and generous annual leave plus bank holidays.

We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.

Application process:

Please do not upload any documents, including CVs/Covering Letters or supporting statements, as these documents will not be reviewed and could result in your application not being shortlisted.

You should describe how you meet the person specification requirements for the position you are applying for in Section G of the application form.

Additional information:

Interview date: Week Commencing 12th December 2022

We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.

We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.

We engage our staff with a variety of learning types including face-to-face and virtual learning because we want to ensure our staff understand our values and behaviours, grow their skills and develop their careers.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

We do not accept speculative CVs from any source.

Please note, we will primarily contact candidates by e-mail throughout the recruitment process, please monitor your email junk / spam folder as our system generated emails may be allocated to these folders by your email settings.

How to Apply

Please apply online via the link provided explaining how you meet the requirements set out in the person specification and job description. CV’s alone will not be considered for this role. 

If you experience difficulties with the recruitment application process, please contact the recruitment team by email: recruitment@rbkc.gov.uk

Apply Now

  • Employer: Royal Borough of Kensington and Chelsea
  • Reference: RBKC/22/219492
  • Published: Wed 16/11/2022, 10:20 AM
  • Closing on: Sun 04/12/2022, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 36 hours per week
  • Salary: £35,223 - £38,934 per annum
  • DBS Check: Enhanced
  • Location: Royal Borough of Kensington and Chelsea, Town Hall, Hornton Street, Kensington & Chelsea

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