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This Vacancy has closed.

Service Manager - Operations (Adult Social Care)

  • Employer: Reading Borough Council
  • Reference: DAC0269
  • Published: Wed 09/11/2022, 16:28 PM
  • Closing on: Sun 04/12/2022, 23:27 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £57,763 to £61,930 Per Year
  • DBS Check: Enhanced
  • Location: Reading, Berkshire

A fantastic opportunity has arisen for a Service Manager in the Operational Adult Social Care Service.  Reporting operationally to Assistant Director – Operations in the first instance and ultimately to the Executive Director of Social Care & Health Services (DACHS)

We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.


It is an exciting time to join the Senior Management Team as we continue a significant programme of change and transformation.  We are looking for an inspirational and innovative leader with significant knowledge and expertise in the practice and delivery of social work for adults across a range of settings.


About the Role:

As the successful Service Manager, you will provide leadership, operational management and professional support to the Operational Teams, these include: Hospital Discharge to Assess, Advice and Well-Being Hub, Localities Teams and Mental Health. With the Assistant Director your task will be to ensure the Council to meet the needs of the vulnerable Adults in Reading.

As we enter a new inspection framework and delivering excellence, you will be embedding a strength based culture across ASC to meet the needs of our residents, and deliver our workforce for the future, championing social work practice across the council, locally and with national partners.

The role involves working flexibly in covering across the Directorate and within the service as required, and at any council sites across the Borough to meet the needs of the service.


We offer a flexible working environment with a mixture of home working and access to an office based in the centre of Reading.

You will work within the legal framework provided by the statute, guidance, policies and procedures.

You will need to have:

  • A degree or equivalent in Social Work or Occupational Therapy
  • Registration with Social work England / HCPC

We offer excellent support, supervision and induction.
You will have access to our Learning and Development programme and be supported in your career and personal growth with opportunities to learn and develop new clinical skills, helping you to build your Continuing Professional Development portfolio, extending your skills and supporting you to grow as a social worker.

What CQC said about Reading...

‘A review by the Care Quality Commission in 2018 recognized the good practice in the team here at Reading Borough Council.  

Older people had a positive experience of health and social care services. People were treated with dignity, as individuals, and they found that services were provided in a timely and consistent way.’

We work closely with our colleagues in Reading Borough Council, Health Professionals, Voluntary and Charity colleagues to facilitate the best possible outcomes for those people we support.

You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place.

Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this:

Work Together as one team - champion and inspire a culture which ensures that all employees across the organisation work together to provide excellent outcomes for Reading

Drive Efficiency - create an environment in which resources are used efficiently and employees’ skills are developed and used effectively

Be Ambitious - aspire to deliver excellence and inspire and support others to reach their potential 

Make a Difference to Reading - inspire a culture in which the customer is the focus and where change is welcomed as an opportunity

Our offer
We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment.

A competitive salary alongside a range of benefits including:

  • Generous holiday entitlement - 24 days holiday each year plus bank holidays - rising to 32 days after 10 years' service, with the option to buy additional leave
  • Maternity, adoption, parental and sick pay
  • A wide range of flexible working opportunities 
  • Access to a range of training and learning opportunities to help you develop
  • Local Government Pension Scheme (LGPS)
  • Life Assurance - three times your annual salary (for members of the LGPS)
  • On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted, and a salary sacrifice scheme to help lower the cost of your nursery fees
  • Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work
  • Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years.  The monthly fee includes insurance, servicing and road tax
  • Salary sacrifice scheme for Additional Voluntary Contributions (AVCs) to help you save for your retirement

The role will be based mainly working from home but you will need to come into Reading from time to time for meetings.

If you would like to find out more about this role and the team please contact Sunny Mehmi (Assistant Director – Operations) on sunny.mehmi@reading.gov.uk

Closing date: Sunday 4th December 2022
Interview date: tbc

Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.


  • Job Description
  • Employer: Reading Borough Council
  • Reference: DAC0269
  • Published: Wed 09/11/2022, 16:28 PM
  • Closing on: Sun 04/12/2022, 23:27 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £57,763 to £61,930 Per Year
  • DBS Check: Enhanced
  • Location: Reading, Berkshire

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