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This Vacancy has closed.

Visitor Services Assistant

  • Employer: St Albans City & District Council
  • Reference: SACDC/22/218719
  • Published: Wed 09/11/2022, 16:01 PM
  • Closing on: Sun 27/11/2022, 23:59 PM
  • Working Pattern: Part Time
  • Hours: 30 hours per week
  • Salary: Inclusive Salary: £23,032 up to £24,717 [pro rata for part-time role] + up to 18.5% employer pension contribution
  • DBS Check: Yes
  • Location: St Albans City & District Council, Hertfordshire

Job Title: Visitor Services Assistant (P1010) Part-time 30 hours a week.

Verulamium Museum

 

Salary:                     Inclusive Salary:       £23,032 up to £24,717 [pro rata for part-time role] + up to 18.5% employer pension contribution 

Contract:                    Permanent

Post:                           Part-time (30 hours per week)

Location:                    St Albans 

Annual Leave:           25.5 up to 28.5 Annual leave days (pro rata), + plus public bank holidays

Service Area:         Service Area:              Museums 

 

Closing date for applications: Sunday 27 November 2022

 

Interviews are scheduled for w/c: 12 December 2022

 

St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, historic city centre and charming villages. St Albans Museums runs several sites including Verulamium Museum, the 15th century Clock Tower and the new St Albans Museum + Gallery, at the heart of the city centre.

 

This is a customer service role, working in Verulamium Museum. You will be part of a dynamic team, working in the front-of-house, gallery and shop areas. You will assist in ensuring all visitors have an enjoyable, educational and safe visit to the museum.   

 

St Albans Museums runs several museum and heritage sites including St Albans Museum + Gallery, the 15th century Clock Tower and Verulamium Museum, nestled in the beautiful location of Verulamium Park. You will be joining the Museums team at an exciting time as we build on our long-established history of welcoming customers in innovative and stimulating ways.

 

The vacancy is for 30 hours per week and there are set days and hours of work which are Monday, Tuesday, Wednesday, Thursday and Friday. The hours are 9.30am to 4pm each day. Applicants must be able to work these same days every week. This particular vacancy is at Verulamium Museum and is a permanent role.

 

Candidates must excel at engaging with people and have previous face-to-face customer service experience. Ideally candidates will have retail experience too. We’re looking for team players who can deliver excellent visitor experiences and the highest level of customer service. Previous experience of working within a culture and heritage environment is preferable. You must be friendly, professional, able to thrive working directly with the public and willing to go the extra mile to make sure our customers have a fantastic visit.

 

 

  • In addition to working within a great team and a comprehensive salary you will have access to:
  • 25 Days (Pro Rata) annual leave + bank holidays 
  • Local Government Pension Scheme with current employer contribution up to 18.5% employer contributions 
  • Flexible working options (e.g. hybrid and flexitime)
  • Staff Parking Permit
  • Reimbursement of professional fees
  • Comprehensive management development and training
  • Discounted membership at selected local sports and fitness centres
  • Leisure and travel discounts

 

This post is subject to a Basic Disclosure Check.

 

For an informal discussion, please contact Alex Rose, Visitor Services Manager on 01727 751810

 

For full details visit www.stalbans.gov.uk or email recruitment@stalbans.gov.uk or telephone (01727) 819251 stating your details and the post reference number.

 

Downloads

  • Job Description and person spec
  • Employer: St Albans City & District Council
  • Reference: SACDC/22/218719
  • Published: Wed 09/11/2022, 16:01 PM
  • Closing on: Sun 27/11/2022, 23:59 PM
  • Working Pattern: Part Time
  • Hours: 30 hours per week
  • Salary: Inclusive Salary: £23,032 up to £24,717 [pro rata for part-time role] + up to 18.5% employer pension contribution
  • DBS Check: Yes
  • Location: St Albans City & District Council, Hertfordshire

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