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This Vacancy has closed.

Resident Engagement Officer

  • Employer: Royal Borough of Kensington and Chelsea
  • Reference: RBKC/22/218359
  • Published: Mon 07/11/2022, 13:25 PM
  • Closing on: Thu 24/11/2022, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 36 hours per week
  • Salary: £32,868 - £36,579 per annum (2022-2023 Pay award pending)
  • DBS Check: Yes
  • Location: Royal Borough of Kensington and Chelsea, Town Hall, Hornton Street, Kensington & Chelsea

Work closely with local residents as the friendly face of Housing Management.

At the Royal Borough of Kensington and Chelsea, we put local people at the heart of everything we do. That is why our Housing Management division has a dedicated Resident Engagement & Partnerships service. The team are committed to making sure tenants and residents of the Royal Borough of Kensington and Chelsea can engage effectively with Housing Management. Joining the team in this full-time role with hybrid working arrangements, you will have a key role to play.

The Role:

As a Participation Officer, you will be the friendly face of Housing Management to our local community. It’s a highly varied role – from building relationships with residents and our partner organisations, to leading a range of small projects that are co-designed by residents – so, every day will feel different. We’ll look to you to help ever more residents get more involved in housing management, by maximising opportunities for them to engage with our work. Along the way, you will enjoy great opportunities to develop your skills and experiences for the future of your career. 

Please refer to the Job Description for more information.  

About You:

To join us, you will need a track record of working with people – either residents, or customers to successfully design and deliver innovative projects. Some experience of managing contracts and budgets is desirable. Whether you are joining us from local government or from a sector such as hospitality, you will be a self-motivated individual with a keen eye for detail and a love of working with – and delivering results for – all kinds of other people. An interest in learning how housing management works is also vital. 

We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.

Application Process:

Please do not upload any documents, including CVs/Covering Letters or supporting statements, as these documents will not be reviewed and could result in your application not being shortlisted.

You should describe how you meet the person specification requirements for the position you are applying for in Section G of the application form.

Additional Information:

Interview date: Week Commencing 5th December 2022 

We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.

We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.

We engage our staff with a variety of learning types including face-to-face and virtual learning because we want to ensure our staff understand our values and behaviours, grow their skills and develop their careers.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

We do not accept speculative CVs from any source.

Please note, we will primarily contact candidates by e-mail throughout the recruitment process, please monitor your email junk / spam folder as our system generated emails may be allocated to these folders by your email settings.

  • Employer: Royal Borough of Kensington and Chelsea
  • Reference: RBKC/22/218359
  • Published: Mon 07/11/2022, 13:25 PM
  • Closing on: Thu 24/11/2022, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 36 hours per week
  • Salary: £32,868 - £36,579 per annum (2022-2023 Pay award pending)
  • DBS Check: Yes
  • Location: Royal Borough of Kensington and Chelsea, Town Hall, Hornton Street, Kensington & Chelsea

Vacancy Location