Case Owner Level 1 - 12 month Fixed Term Contract
About the Role
Business Services is the first point of contact for internal customers across the Council, enabling customers to access the right service (including self service) at the right time to the right standards.
We currently have an exciting opportunity in this newly created service for a part time case owner with a working knowledge of the MS Office suite of packages. With newly implemented processes, we provide case management services across the entire scope of the Business Services, managing and resolving the vast majority of cases. The entry pay level will be dependent upon level of existing knowledge and skill.
We are looking for people with highly developed customer service skills who are passionate about efficiency and delivery of Council services.
An excellent communicator, you should be customer focussed, able to maintain high levels of speed and accuracy whilst managing competing priorities. If this is you and you are interested in working in a busy environment where no 2 days are the same, knowing that what you do contributes to making a difference then we want to hear from you.
Closing date: 11pm, 16th September 2018
For further information please contact Christine Leigh on 0118 974 6966
Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment.
For more information and to apply, please visit: www.wokingham.gov.uk/jobs-and-careers/
Please note that CVs are not accepted.
Alternatively, please call 0118 974 6116 (answerphone outside office hours) quoting ref: 710617
Wokingham Borough Council is an equal opportunities employer.