Our libraries provide a welcoming environment for everyone. The modern library is more than an opportunity to borrow a free book. People visit our libraries for a wide range of information such as getting online, job-seeking, health and well-being or national and local information. We also work in partnership with a number of different organisations on a regular basis, some are based in our buildings and others visit and hold sessions.
An excellent Library Assistant has good customer services and communication skills; helping our visitors to join the library, use computers and find the information they need, with a great knowledge of what we hold and the local services available. Key to the Library Assistant role is being able to signpost people to what they are seeking.
We have a vacancy for a proactive, self-motivated and flexible person to work in a customer focused environment. You must enjoy working with and serving people as your duties will include staffing the customer counter, answering a wide range of enquiries and maintaining our service provision. Good ICT skills are important but knowledge and experience of working in a library is not essential as full training will be provided. If you have a passion for customer service and a keenness to learn about the service we would like to hear from you.
On occasions you will be required to work in other libraries within East Sussex.