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This Vacancy has closed.

Performance Analyst - Adult Services

  • Employer: London Borough of Hackney
  • Reference: LBH/22/217371
  • Published: Fri 28/10/2022, 9:47 AM
  • Closing on: Sun 27/11/2022, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 36 hours per week
  • Salary: £41,346 - £43,356 per annum
  • DBS Check: Yes
  • Location: Hackney

Hackney is one of Britain’s most exciting and fastest-changing boroughs. We have changed the reputation, not just of the Council, but of Hackney itself. The challenges that have arisen over the last two years have intensified the need for action and we are determined to rebuild Hackney for, and with, our diverse communities.  

In Adult Social Care, we are continually innovating and transforming to better support people who have care and support needs to build on their strengths and connections. Our vision for the residents we work with is.. 

“We want you to achieve what matters to you, in partnership with our communities in Hackney. Where you need support, together we can find a solution that keeps you safe, well and independent.”

Right now, transformation has never been more important. The challenges facing the adult social care sector are significant. We believe that with the right staff, leadership and vision, we can meet these challenges and work with residents and partners to come up with creative solutions - always keeping residents at the centre of their care. 

The transformation service is made up of a number of teams; Transformation, Performance & Insight, Business Support, Practice Innovation and Workforce Capability, and Homes for Ukraine Support. As a service, we are committed to ensuring residents achieve the best outcomes, whether that be through transforming how services are delivered, using data and insight to better understand needs, investing in and thinking creatively about how to develop and support the workforce, ensuring the business is supported to deliver processes as efficiently as possible, as well as through continuous service and practice improvement.  It’s a dynamic, highly skilled and supportive service.

If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below. 

The Performance Analyst will project manage performance reporting to government departments such as NHS Digital, regulators, auditors and inspection bodies such as the Care Quality Commission. You will be responsible for the delivery of timely and accurate statutory returns such as the Client Level Data, Deprivation of Liberty Safeguards and/or the Safeguarding Adults Collection.

The Performance Analyst will develop, embed and own the Adult Social Care performance management framework, producing high quality and timely weekly, monthly and quarterly performance reports and provide briefing papers on key performance trends. They will develop, and continually improve, intelligence dashboards to share information and insight across Adult Services and partner organisations such as the East London Foundation Trust.

The Performance Analyst will lead on in-depth analysis, comparison, and interpretation of highly complex data sets from a number of information sources to ascertain levels of  compliance with performance targets, benchmarking and provide expert advice and evaluate potential risk and options for future action. 

You will be able to demonstrate you are innovative in the way you work and want to discover better ways of working. You will be a problem solver and enjoy this aspect of the role.

You will have excellent personal planning skills and significant experience of producing regular reports and delivery of timely and accurate statutory returns, preferably using adult social care data.

You will have significant experience of producing and presenting high quality analysis and insight using highly complex data to support decision making and improve service delivery.

You must possess excellent ICT skills including Excel, experience of using client databases such as Mosaic and uses of information hubs such as those provided by NHS digital and NHS England. You will be highly numerate and analytical and must have experience of using reporting tools such as Qlik and/or Datastudio. You will have experience of working within a social care environment.

There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.

If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.

When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience. 

Closing date for applications - 20 November 2022

Interview date - W/C 5 & 12 Dec 22

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.gov.uk

Expiration Date: 20/11/2022

Downloads

  • Job Description/Person Specification
  • Employer: London Borough of Hackney
  • Reference: LBH/22/217371
  • Published: Fri 28/10/2022, 9:47 AM
  • Closing on: Sun 27/11/2022, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 36 hours per week
  • Salary: £41,346 - £43,356 per annum
  • DBS Check: Yes
  • Location: Hackney

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