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The local government jobs site from Jobsgopublic

Housing Benefit Assessment Officer

  • Employer: Runnymede Borough Council
  • Reference: 593R
  • Published: Fri 07/09/2018, 9:47 AM
  • Closing on: Mon 24/09/2018, 23:59 PM
  • Working Pattern: Full Time, Part Time
  • Hours: 37 hours per week.
  • Salary: £25,859 to £28,700 p.a Dependent on experience
  • DBS Check: No
  • Location: Civic Centre

Following a review, this exciting new role has been created to provide a high level of customer service to support Runnymede’s more vulnerable residents when applying for Council Tax Support and Housing Benefit. The post-holder will work as part of a team responsible for all aspects of administration of Housing and Council Tax ensuring calculations of entitlement are correct based on the evidence provided. The successful applicant will provide a high level of customer service when dealing with enquiries from the public via telephone, face to face and e-mail.

We are looking for a flexible, well organised individual with an ability to learn complex legislation and experience of working with various IT systems. Previous knowledge of Housing Benefits is desirable but not essential. Good numerical reasoning skills, an ability to work under pressure and a willingness to collaborate with innovative working methods are all essential. The post holder would also need to be self-motivated, with good IT literacy and customer-relationship management skills. Interested?

Please apply online at www.surreyjobs.info. Full information, including the Job Description, Person Specification and other details about Runnymede Borough Council, is available in the Extra Information attachment on the website. If it is difficult for you to apply online please contact Human Resources. Email: humanresources@runnymede.gov.uk Telephone: 01932 425517

We welcome applications from all sections of the community. Please provide an email address where possible as you will be contacted by email if you are selected to attend for an interview.

 

Closing date: 24 September 2018

 

Downloads

  • JD/PS

How to Apply

If it is difficult for you to download the application form please contact us at Human Resources: Email: humanresources@runnymede.gov.uk or Telephone: 01932 425517
  • Employer: Runnymede Borough Council
  • Reference: 593R
  • Published: Fri 07/09/2018, 9:47 AM
  • Closing on: Mon 24/09/2018, 23:59 PM
  • Working Pattern: Full Time, Part Time
  • Hours: 37 hours per week.
  • Salary: £25,859 to £28,700 p.a Dependent on experience
  • DBS Check: No
  • Location: Civic Centre

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