We've noticed you are using Internet Explorer. This is an outdated Web Browser and is not supported by this website. Consider switching to a moden Web Browser like Google Chrome.
The local government jobs site from Jobsgopublic

Quality & Appeals Officer

  • Employer: Barrow Borough Council
  • Reference: BBC/18/73782
  • Published: Fri 07/09/2018, 9:20 AM
  • Closing on: Thu 13/09/2018, 23:45 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week.
  • Salary: Scale 5-6 (from £21,074 per annum) (Relocation package available)
  • DBS Check: Yes
  • Location: Barrow Borough Council, Town Hall, Duke Street, Barrow-in-Furness, Cumbria

REVENUES AND BENEFITS SERVICE

 

QUALITY & APPEALS OFFICER

 

Scale 5-6 (from £21,074 per annum)

(Relocation package available)

 

The Council is looking to recruit two experienced and highly motivated Benefit professionals to join our Benefit team and help provide an efficient and effective Benefit service for our customers.

 

The successful candidates should have previous experience of processing Housing Benefit and Council Tax Reduction claims as it is essential that you have a thorough knowledge of Housing Benefit and Council Tax Reduction legislation and case law. It would be desirable to have experience of the appeals process through to preparing submissions and attending Tribunal hearings on behalf of the Council. You should be an excellent team worker and be able to demonstrate good customer care skills.

 

Both positions are offered on a full time basis of 37 hours per week, however part time/job share would be considered for the right candidate.

  

The ability to converse at ease with customers and provide information, advice and instruction in accurate spoken English is an essential requirement.

 

The successful candidate will be automatically enrolled in the Local Government Pension Scheme and will be required to obtain a Basic Disclosure.

 

For more information and an informal discussion about the position, ring Louise Gilmour (Revenues & Benefits Services Manager) on (01229) 876391.

 

To apply for this vacancy you need to complete an application form. Please visit www.yourcumbriajobs.co.uk to apply online.

 

 

Any queries please contact the HR Department, Town Hall, Duke Street, Barrow-in-Furness, Cumbria LA14 2LD on (01229) 876543 or e-mail hr@barrowbc.gov.uk.

 

Closing date for applications:   Thursday 13th September 2018

 

The Council welcomes applications from people with disabilities and

from the minority ethnic community who are underrepresented within our workforce.

 

Being Disability Confident demonstrates that the Council is committed to the recruitment and retention of disabled people.  The Council is recognised as a Disability Confident Employer and will guarantee an interview to all applicants with a disability who meet the essential criteria for the job.

 

Barrow Borough Council is committed to protecting people’s privacy and complying with the General Data Protection Regulation, GDPR (Regulation EU 2016/679).

 

Please use the following link to our website to view how we will

manage and process your personal data should you apply for this position:

https://www.barrowbc.gov.uk/about-the-council/data-protection-and-privacy-statement/

Downloads

  • Application Pack - Quality & Appeals Officer

How to Apply

Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form.
  • Employer: Barrow Borough Council
  • Reference: BBC/18/73782
  • Published: Fri 07/09/2018, 9:20 AM
  • Closing on: Thu 13/09/2018, 23:45 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week.
  • Salary: Scale 5-6 (from £21,074 per annum) (Relocation package available)
  • DBS Check: Yes
  • Location: Barrow Borough Council, Town Hall, Duke Street, Barrow-in-Furness, Cumbria

Vacancy Location