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Business Support Officer (Post 03.141)

  • Employer: Guildford Borough Council
  • Reference: SU3/18/73586
  • Published: Thu 06/09/2018, 9:47 AM
  • Closing on: Fri 21/09/2018, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week.
  • Salary: £22,567 - £26,101 per annum
  • DBS Check: No
  • Location: Millmead House Offices, Millmead, Guildford GU2 4BB

Job title: Business Support Officer (Asset/Repairs)                   Post: 3.141

Full time permanent

Salary: £22,567 - £26,101 per annum

Are you a pro-active, motivated and confident individual who is seeking a challenging role with good career prospects?  If the answer is “yes” then we’d love hear from you and to help you ‘kick start’ your career within a busy office environment.

About Guildford

Guildford is a regional centre for leisure, business, education, shopping and culture set in beautiful countryside which includes the Surrey Hills Area of Outstanding Natural Beauty. Guildford is a thriving market town and is a principal shopping destination with a vibrant night time economy. The town’s geographical location provides excellent transport links in all directions, London is just 30 minutes away on the train and the town is well served by frequent bus routes and subsidised Park and Ride facilities. All of this contributes to a quality of life that attracts many people to live, work in and visit Guildford.

What’s in it for you ?

With some 900 employees, we are a hugely diverse organisation delivering a wide range of services and employing people with an even broader range of skills. We are eager to attract the best so we provide excellent training opportunities, including support towards professional qualifications and offer well established flexible working arrangements including the ability to vary your start and finish times and take extra flexi days (by agreement). We also offer many other benefits including health and wellbeing initiatives and discount at a range of well-known high street shops and supermarkets. This role attracts a salary of £22,567 – £26,101 per annum depending on experience and an annual leave entitlement of 22 days plus bank holidays.

What you’ll do on a typical day:

  • Receiving and dealing with enquiries from Council tenants and other service users about housing maintenance matters
  • Raising repairs and inspections
  • Receive enquiries from residents and contractors on all matters dealt with by the service unit.
  • Updating information on properties and tenant jobs through the Council’s computerised system
  • Provide support as required for other officers within the Business Support team and the Service Unit.
  • Update inspection and raise repair requests in response to completed pre-inspections carried out by Maintenance Repairs Officers.

What you need to succeed in this role:

At a minimum, you will be able to demonstrate:

  • A proactive approach, with strong administrative skills
  • Conscientious attitude and attention to detail
  • A positive and friendly telephone manner
  • Ideally, work experience in a customer service environment
  • A flexible approach combined with a commitment to provide a quality service to our tenants

It would be great if you also have:

  • Ability to work as part of a team
  • Good organisational skills with the ability to take the initiative

A basic DBS will be required for the successful candidate prior to appointment.

For an informal discussion about the role please contact Sue Watts, Business Support Manager on 01483 444310 

Closing date: 21/09/2018                              Interview date: 16/10/2018

 

 

Downloads

  • Information for Candidates
  • Organisational Culture framework
  • job description

How to Apply

Our preferred method is online application however if you do require a hard copy application pack please contact Human Resources, Guildford Borough Council, Millmead, Guildford GU2 4BB. Telephone (01483) 444111 (24-hr). Alternatively e-mail sally.nielsen@guildford.gov.uk quoting the relevant post number. Please note that we do not accept CVs, please ensure that you complete the application form fully. Follow us on Twitter @GuildfordBC
  • Employer: Guildford Borough Council
  • Reference: SU3/18/73586
  • Published: Thu 06/09/2018, 9:47 AM
  • Closing on: Fri 21/09/2018, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week.
  • Salary: £22,567 - £26,101 per annum
  • DBS Check: No
  • Location: Millmead House Offices, Millmead, Guildford GU2 4BB

Vacancy Location