Payroll Advisor (iTrent)
Grade: E, F - £21,702 - £29,241 per annum
Hours: Full-time, 36 hours per week
Appointment Type: Permanent
Location: Sutton (Main Location)
About the role
A vacancy has arisen in the local authority joint provision payroll service. The successful candidate will be required to act as the primary customer contact point for all payroll and self-service related queries and enquiries providing a customer focused approach.
In addition they will be required to resolve payroll related and self-service related queries as required by the Payroll Client Manager and Team Leader (Business Operations). At the same time using their skills to monitor the inboxes of both the iTrent Payroll Team and iTrent Business Operations Team, ensuring that at all times we provide an efficient, customer focused client operations service, supporting the payroll contractor in administering timely and accurate payroll production.
This is a demanding but very rewarding position within a supportive team who are passionate about delivering a first class customer-focused service to its varied service users.
The ideal candidate will have previous experience in a Payroll Operations environment, combined with excellent IT skills, a keen attention to detail and a customer-focused approach. They should also be able to demonstrate an understanding of payroll and Local Government and/or Teachers Pensions legislation. Previous experience of the iTrent system is desirable.
Candidates may be required to undertake the CIPP Payroll Technician Certificate. Due to the nature of the role, the successful candidate will be expected to work across two sites - Kingston and Sutton, therefore flexibility regarding location is required.
Benefits we offer
The successful candidate will have access to a wide range of staff benefits, some of which include:
- 23 days annual leave - In addition you will receive 8 statutory bank holidays
- Local government pension scheme
- Interest free season loan ticket
- Cycle to work and Zip Car Scheme
- Discounts on a range of local shops, restaurants, gyms and leisure centres
- Comprehensive Learning and Development programme
- A forward thinking and networked organisation where employee’s views are valued.
- Modern and flexible working environment allowing employees to benefit from agile working practices.
To apply please complete our online application form, making sure you provide a supporting statement outlining what skills, experience and abilities you can bring. Please ensure you refer to the job profile when completing your supporting statement.
Advert Closing Date: 21/09/2018
Provisional Interview Date: 28/09/2018