Starting salary: £31,434
Job Level: Level 3, Zone 1
Work Location: 5 Pancras Square, London, N1C 4AG
Hours per week: 36
Contract type: Permanent
Closing date: Sunday 9^th October 2022 at 23:59
Interviews to be held: Week Commencing 24^th October 2022
Alternative flexible working options available / open to discussion
Camden is listening to everyone, including you.
We’re giving a platform to people inside and outside our community. Because we’re not just home to the UK’s fast-growing economy. We’re home to the most important conversations happening today. And we’re making radical social change a reality, so that nobody gets left behind. Here’s where you can help decide a better future for us all
As a Business Rates Officer, you’ll be managing a large working group of Business Rates accounts and associated Business Improvement District (BID) Levy accounts. Ensuring the Council delivers an effective billing, collection, and recovery process. You’ll take a customer focused approach to maximising revenue for the organisation, making sure we meet our legal and statutory requirements as well as delivering the ambitions set out in our Camden 2025 plan.
You’ll provide a professional and proactive service by responding to a variety of correspondence and taking telephone calls. Alongside this, you’ll identify and develop recovery action against businesses all the way through the recovery process. This will require you to attend and represent the Council at both Magistrates Court and the High Court, including virtual hearings.
This role can be challenging, as you’ll be managing a range of queries relating to billing, collection, and recovery. However, you’ll be playing a crucial role in supporting the Council in maximising its resources to deliver the best possible outcomes for our residents.
This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS.
To find out more about what it is like to work at Camden, meet some of our people by visiting www.camdenjobs.co.uk/our-stories.
We’re looking for someone with excellent analytical, literacy, and written communication skills with knowledge of IT applications and software. You’ll be working in a fast-paced environment, with the ability to work flexibly, balancing competing priorities and meeting deadlines. You’ll be able to tactfully deal with a wide range of stakeholders both internally and externally, as well as using problem solving skills and initiative to provide a customer focused support service.
IRRV qualified or previous technical experience gained from having worked in a Business Rates customer focused environment. An understanding of and experience of compliance with data protection/sharing and audit/financial standards.
More broadly, you’ll take the lead in identifying improvements to processes and systems, while effectively working as a team member to deliver our shared purpose.
Working for Camden
We’re ready to welcome your ideas, your views, and your rebellious spirit. Help us redefine how we’re supporting people, and we’ll redefine what a career can be.
At Camden, you’ll receive a host of benefits as well as joining a flexible working employer.
Visit www.camdenjobs.co.uk/staff-benefits to see full details of our benefits.
To view the Job Profile, please click HERE or copy and paste the below URL into your browser: http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/9758434/file/document?inline