A fixed term opportunity until 31/03/2019 has arisen within the Revenues and Benefits Service, providing assistance and support in relation to social care charging for non-residential and residential care service users. Officers will assist with the collection of social care debt. Helping to ensure that service users and their representatives establish arrangements to keep up to date with social care charges and avoid falling into arrears. Successful candidates will have the ability to organise and prioritise workloads, excellent written and verbal communication skills together with good IT, numeracy and analytical skills and attention to detail.
The post holder will be required to interrogate dedicated computer systems to confirm details of care, and to clarify information in order to accurately calculate charges due. The role also involves liaison with care providers, social care practitioners, service users and their families, solicitors, executors and other agencies to ensure correct social care charges are applied. If you have a good range of skills, are well organised and can work with little supervision, this fixed term post will appeal to you.